Firefox Community Forum

I get random crashes while streaming video (for example youtube). I am using a laptop with 2 GPUs (integrated AMD and dedicated Nvidia) and a secondary monitor. If the Firefox windows is on the laptop display I never get crashes but on the secondary display I get around 1-2/hour. Also, this only happens with hardware acceleration enabled in Firefox settings, if I deactivate it then the issue is gone. I think it runs on the AMD integrated graphics, based on what I see in task manager. I also have uBlock origin, haven't tried deactivating it yet. The crashses consist in a black screen from which I can only recorver by doing a hard reset.

Any suggestions on what to try?

1. i believe ur updating crashes my window 11 desk top

 2. While i'm watching youtube, doing word processing (.txt) or when i set the PC to 'Sleep' mode,
     my screen either freezes w the display or turns black.  In both cases, my mouse and keyboard
     won't work.  Thus, i have to re-boot to fix.  Even Control-Alternate-Delete won't work to get out

 3.  Request not to keep on showing your pop-up window at top RH corner saying:

      Update Available

      Download the latest ...

     <Download> <Dismiss>

    Hey, either one of those two buttons won't stop blocking my top RH corner of the screen.  It's rediculous.
    Even after i hit <Download>, the same pop-up shows up again n again.  Same w <Dismiss>.

    Just remind me once per week.  And don't crash my PC!!!

4. There is no 'Community' info on this annoying update pop-up problem. Just stop it!

Pls investiate n reply via my email.

Thx

Bonjour, Voilà, depuis une mise à jour de Windows 11 la kb 5054979 et la kb 5055523 fêtent ensemble j'arrive à accéder à Firefox à l'aide de la souris mais dès que je tape au clavier Firefox plante. J'ai essayer la mise à jour des pilotes du clavier croyant à un problème de drivers mais il est à jour. J'ai désinstallé les mises à jour mais rien n'y fait J'aimerai savoir d’où peu provenir le problème ?. Firefox envoie bien des infos sur le plantage et essaye de remettre les onglets mais le problème reste le même. merci pour votre aide ? Je n'ai rien trouvé correspondant à mon problème dans les articles d'aide