Firefox Community Forum

I sign onto BROTHER-USA.COM to inquire about ink for my Brother printer. I key in the model and get a "Drivers Search Results" with no printer found nor displayed. Keeps looping or searching, I suppose. This same inquire works fine with any other browser, but not Firefox. Can you advise which Firefox settings is preventing any response from the Brother website? Thanks, Joe

I've followed all the steps for updating Firefox on Linux, but every extension prompts me to update when I go to add them. How do I know when Firefox is really updated? I access Firefox through Linux on a Chromebook, in case that helps.

Very annoying to deprive me of my preferred news source. Firefox refuses to load any link on Netflix

   Here is the message "The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

Please fix this or advise Thank you. David Vosbein [edited email and phone# from public community support forum]

I tried using the Google AI to help with this and it gave me instructions to resolve the situation using developer tools, but was a dead end. I hit a roadblock trying to find a "uriTemplate" for another webmail service. The only one that had been on the mailto list was Gmail and I had removed it prior to starting this process, so there was no uriTemplate to be found. I tried calling Spectrum for help, but that was useless. Does anyone know another way to go about this?

Hello,

Recently, (past month or so) I have had difficulty opening Firefox on my PC. Found suggestion of renaming the .exe which did work, but now it will not open AT ALL. Uninstalled, and re-installed. nothing. Renamed .exe. Nothing. It will OPEN as admin, but cannot access any settings or browse. I am at a loss, and really do not want to go back to Chrome.

Previously attempted uninstalling ESET antivirus and Defender, and still would not open.

Thank you!

-Tim

I know this probably sounds odd but I'm not imagining it. I like many people I live with many tabs open at once. Since the 143 update I come back to my computer the next morning and many of my tabs, specifically my gmail tab and many others will not work. (Oddly I've noticed some random tabs will still work, I have no idea why) I can close the tab and try to reopen gmail in a new tab and it just sits there trying to open but it will not. I've waited 20 minutes. Not until I close firefox and restore my last session will it again work properly. Is there a bug/glitch or is there some setting I need to adjust. I don't want to have to close my firefox everyday. Edge is not having this same issue, so I'm pretty sure it's not a problem with my specific machine. It's like Firefox just decides to quit when I go to bed. I know it sounds crazy.

Using my Firefox browser I tried to login to mozilla account and I get the message "Local storage and cookes are required". I unblocked all cookie settings but have the same problem. I am able to log in using my MS Windows Edge browser, which I am presently using for this post.

Just upgraded one computer to Firefox v143.0.1 and now familysearch.org is very slow and will not load hints. v142.0.1 is still on my other computer and familysearch.org works normally. Within familysearch, I can click on a hint and a pane opens on the right. It normally populates within a second or two at most. With v143.0.1, it takes a minute to partially populate, then it goes no further. With v142.0.1 it works normally. I've disabled add-ons. Cleared cache. Deleted TEMP files. Restarted browser. Restarted computer. Nothing has worked. Previous upgrades over the years have not had this issue. Other browsers (Chrome, Vivaldi, Brave, Edge, SeaMonkey) do not have this issue. Attaching a picture of this page: https://www.familysearch.org/en/tree/person/details/G4QP-T3S A free familysearch account is required to see it--only an e-mail address is required. The right pane has been trying to load for over 4 hours at this point. Normally takes about 2 seconds.

Hi, I’ve noticed that Firefox often uses a lot of memory when I have multiple tabs open, even more than Chrome or Edge on the same number of tabs. Sometimes it slows down my system or makes switching between tabs laggy.

Is this normal behavior, or is there a way to reduce Firefox’s RAM usage without losing performance? Are there specific settings, add-ons, or troubleshooting steps I should try?

Thanks in advance!

Slow website loading (30+ seconds) on some websites (the same ones) for over a week now. Have tried MANY things. No issues with MS Edge loading the same sites. Using Windows 10. Data copied. Help please.

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however UX still seems to be a 2nd class citizen. Bookmarks now has somewhat duplicate directories and this in turn is causing desktop/phone sync doubt and is likely missing bookmarks.

When sync breaks, it is so confusing. How can I simply have a working Bookmarks sync on desktop/phone?

Perhaps there was a challenge when I need Bookmarks to appear in the top bar when a new Tab is opened, as this was contrary to default Firefox settings.

Mozilla has asked me to 'approve a sign-on'. They've sent me an Authorisation Code but I don't know how to approve the sign-on. What do I need to do, please.

Thank you

Watching CNN on Youtube suddenly freezes the tab. Randomly. Freezing means nothing can be done. The video simply stops without reloading or buffering. The mouse reacts, the pointer will activate ie highlight a button under the mouse, but when I click a button nothing happens. The tab freezes and nothing can be done. I can't even access the URL or search box. Nothing. I tried moving the tab itself or into another browser window, nothing. This tab is dead. Opening the same video in a new tab works like normal. I tried the usual things like deactivating Bitdefender, but no luck. Any ideas?

Hello why my firefox installation 1440b6 64 bit on windows 10 do not autocomplete the third field in a form login ..

namely , password and username are correctly filled , but one third field (that in my case are named "company ID") would not, remain empty, i need to enter each time thankyou kind regards klx140

When I search Google Images in Firefox, this pops up. I tried using an extension to hide it, but I can't see the rest of the image, which is inconvenient. Microsoft Edge and Google Chrome load it, so it's not an issue. Is this a Firefox feature? It's a hassle to disable the extension just to read the rest. Could you please give me some advice?

I'm running the latest version of Windows 10 and Firefox 143.0.1.

I recently bought my first OLED monitor, so I enabled auto-hide taskbar in Windows to try and reduce the chance of burn-in. However, while it works for the most part, it seems to often break in Firefox where the taskbar will hide, but not reappear when I move my mouse pointer to the bottom of the screen.

You can replicate this issue by having FF not maximised, then dragging its window titlebar to the top of the screen and letting go in order to maximise it. At that point, the taskbar no longer pops up when you mouse over the bottom of the screen.

Many thanks for any help you can give.