Firefox Community Forum

Receive "video unavailable" message when trying to watch Amazon Prime Video. I can view with no issues on Chrome. Amazon support hasn't come up with any answers.

If I select (highlight) one word, or a small number (~3) and right-click, the context menu will always display "Translate Selection to Dutch" as one of the options. If I select a few more, it will switch to "Translate Selection to English" (assuming that what has been selected is not English).

Example: "rouvre la porte" vs "rouvre la porte au nucléaire"

I have English (United States) [en-us] and English [en] in Settings as my "Website language". Possibly related: full page translation always defaults to English, too.

Thanks in advance.

I had my desktop computer set up so that al the text was bigger on every page website and I had a contrast theme set up that worked for my vision. But today there was an update, and now I cannot read anything in any of the tabs in the navigation bar. I also can't read any of the text in any dropdown menus for the tabs. It did not effect the size of type of web pages, but it is causing me real problems with navigation. How can I fix this?

Hi everyone,

Since the Firefox Developer Edition update 152.0beta, saving as a PDF via the print menu no longer works. Although the “Save as PDF” option is available and selected by me, the job is always sent to the laser printer (which is not supposed to print it, of course). This happens on every conceivable website, so the website itself is not the cause. (Platform: macOS Tahoe 26.5.1)

For years, generating PDFs via the print menu has worked flawlessly with FF—now I’m forced to take a detour via Safari, for example—which works correctly in the long run—but isn’t my preferred solution. I don’t think you need different browsers just to use “normal” functions. So who has recently tinkered with this FF feature?

Since I can’t find the relevant setting in the FF preferences—and a “search” on this topic has been unsuccessful—I’d like to know if there’s a solution?

Best regards, HS

I have two firefox icons on my menu bar. One has a star on it, which I understand why. Each morning the icon is blank. The other double icon is Photoshop Elements. I don't know what I did to have this happen. Is there a way to clear this up. I hope that you can clearly see what I mean with the picture I loaded. Thanks for any help

I have just been on the phone with my bank after arguing with their bot!

I was having trouble on their website, so they gave me some instructions over issues I was having on their website. I followed their instructions, but the changes I made were not registered. Suddenly, a message came up on my screen from the bank telling me that my firefox is not up to date, as it was only on version 152.0. I then checked to find that Firefox has just released an update to version 152.1.

Thinking that this should not really affect my connections with my bank, I looked up this forum to find that other users have had similar problems, and when investigated, it was the banks IT departments that have been too lazy to adjust their systems to Firefox updates. I also noted that last evening we were having buffering problems on our tv, which may or not have anything to do with the update, although I read from Mozilla Support that this too can happen.

Could you please confirm that this is our problem, and that it will soon correct itself. If not, could you please let us know if there are measures being to prevent this in the near future, as although the tv is not important, it has been a little stressful having to make important transactions with the bank.

I ask this with respect, knowing full well that you have provided me with many years of an excellent free service!

Hello all, once or twice a week, on my desktop, I have to resign in to my Firefox browser, why? This never used to happen... the past few weeks it is common. All my bookmarks, etc, are synced via Firefox. This is tiresome. No, I have NOT changed any settings, anywhere. Ideas? Thanks

Please for the love of all things holy... Tell me how I can restore my windows from my previous PC? I'm taking waaaaaayyyyyy to long just to get my windows sessions back... Also, why on earth did you remove the delete button from the search engines in settings? I need Google gone!!!

Dear Support Person,

Yesterday, after being notified that an upgrade was available, I executed the upgrade to version 152.0.

The upgrade completed successfully with my eight tabs populating on the left side along with a new tab showing all the features of the new upgrade.

I opened my Gmail tab and my Yahoo mail tab. Eventually, Firefox froze up, saying it was Not Responding. I looked at Task Manager and saw that Firefox was continuing to grab up memory. I ended the Firefox process in Task Manager.

I then opened it again and deleted all the tabs except for one. It continued to grab up memory.

I then opened it in Troubleshooting mode. It errored out, and I sent the report to Firefox support.

The only thing that has changed is the fact that I ran the upgrade to Firefox. Nothing else has changed.

Firefox has been my go-to browser for years. I am using Chrome as my access to the internet now, and cringe every time I go into it.

I hope and pray that you can bring my Firefox friend back to me.

I am anxiously looking forward to hearing from you.

Take care and God bless!

~ Kyle P.S. I just tried getting information from about:support. I was able to copy the raw data and then the application crashed. I sent the Crash Report to you folks. The raw data I pasted in the Troubleshooting Information box.

Since the latest version (152.0), right clicking on a file link, select Save As... and with the popup with the filename and saving location being OK just hitting <Enter> doesn't do anything anymore. I now have to specifically click the "Save" button (or use <Alt>+S) to get my file saved. This is highly annoying as my muscle memory gets in the way all the time. Please get the original behavior back. Just found out the same behavior is with file upload.

I have no desire to interact with Google, Bing, or Perplexity, and as a rule I don't want outside parties (such as Firefox/Mozilla) deciding for me which search engines or other service providers I see advertising for. (And yes, seeing that "G" logo somewhere is advertising for Google.) I'm assuming that these companies are paying to be pre-loaded as search providers in Firefox, and I understand that Firefox needs this financial support if it's going to continue providing a browser.

After upgrading, I've always gone into the settings and removed these search providers - I don't want to see them offered as search options, and to be honest, I don't even want to see their names in the settings screens.

Now with Firefox 152, I find that I'm not able to delete these pre-loaded search providers anymore. I can turn off a switch to disable them, but there's no way to totally delete them from the list anymore. There's even a [in the documentation] which explicitly says that the pre-loaded search providers cannot be removed, only hidden.

'WHY can I not delete them?

Is there a technical reason, i.e. would the browser stop working if they were removed? Are some companies paying extra to not be delete-able, and it just happens that every one that's pre-loaded in Firefox 152 decided to pay the extra money? Or did Mozilla just make an arbitrary decision to reduce the level of control that users have over their own browsers?