Firefox Community Forum

Sometimes, I cannot click on an option on a form (on my up-to-date Firefox, on Windows 11 - help, please! Its usually only when the options are shown as little buttons or squares to tick off. Its not my mouse because it works for the usual mouse works.

I can't enter the tick/click necessary on this form to say "Email me when someone answers this thread" Cheers, Carol

Hi everyone,

I’ve been testing a simple online click counter to track clicks and sometimes test my clicking speed. The tool works fine most of the time, but in Firefox I noticed that after refreshing the page the counter occasionally keeps the previous number instead of resetting to 0.

This is the tool I’m testing: https://thetallycounter.com/

I’m not sure if it’s related to Firefox caching or local storage behavior. Has anyone experienced something similar with web tools that store values in the browser?

Would clearing cache or disabling something fix it, or could it be a Firefox-specific issue?

Thanks!

Due to an internet outage, I got forcibly signed out of my Firefox account. I signed back in, but all my login info and passwords are just gone. I still have my browser history, and I'm even still logged in to some of my accounts, so I know some of my cookies and cache are intact.

I am using Firefox on Windows 11, in the process of switching from Chrome.

I run Cockpit (https://cockpit-project.org/) on web servers that I manage, and when I log into it on Firefox the screen flickers constantly, making it unusable.

There is no issue with any other web sites I have visited, and I can still use Cockpit when in Chrome. So ay suggestions on how to troubleshoot and resolve the issue with Cockpit and Firefox?

Second time asking for help: Firefox "hangs" for 30-60 seconds the first time I open it on my MacBook Pro. Am running Firefox 148.0 (aarch64) on Mac OS Tahoe 26.3.1. This has been going on for three months. Have tried uninstalling Firefox and using AppZap to erase my Mozilla profile from the Mac -- rebooting the Mac -- and re-downloading a fresh copy of Firefox. I shut the Mac down for about an hour, rebooted, and Firefox launched right away. But the next time I launched Firefox on reboot, it "hung" again. Spinning beach ball for about 45 seconds before it then opened its default page at open. I do not run a VPN, and disabled some Safe Browsing "features" of Intego Virus Barrier.I tried to eliminate any other third-party extensions from my Firefox that might cause the delay. Am attaching an image of the extensions Firefox currently uses on the Mac. I absolutely <loathe> Safari, but can't have my Mac use Firefox as a default browser if it "hangs" on first launch. One last thing. Early on in the process, I tried deleting my Mozilla Firefox User Profile, but Firefox refused to start because it couldn't find a profile to launch with. So did not go there on this last attemt. Thanks in advance.

Bonjour,

depuis le début de la semaine lorsque j'ouvre firefox mes marques pages de ma barre personnelle sont disparu et ne sont pas non plus dans l'historique de récupération. il faut que je "répare firefox" pour qu'ils reviennent. mais le problème revient. parfois plusieurs fois par jour. Je n'ai jamais rencontré ce problème auparavant. J'ai un message de firefox qui m'indique que firefox est ouvert ailleurs. mais je ne sai pas où. merci de bien vouloir m'indiquer ce que je dois faire

господа,здравствуйте,помогите пожалуйста,любое видео разворачиваю на полный экран на мониторе HDR,а оно тусклое,никак не могу победить эту проблему,я бы отказался от всех остальные браузеров,но вот это единственное что меня останавливает

I’m currently facing a very frustrating issue with Firefox. I have been using Firefox for many years, and it is my favorite and most comfortable web browser for my day-to-day work. I rely on it heavily as all my bookmarks and other important details are saved there.

However, over the past few weeks, Firefox has been crashing more than 10 times a day. I have already tried all the troubleshooting steps available in the forums and through AI support, but none of them have resolved the issue. I also tried installing and using the Firefox Beta version, but the problem still persists.

In our environment, other users and devices are not experiencing this issue, so it does not appear to be related to internal firewall or antivirus restrictions.

Could you please help me troubleshoot this issue? I am attaching the error screen that appears after the crash along with the crash report for you

I am using Firefox 148.0 and Mac Tahoe 26.3.1.

When I click on a link in an email, two Firefox windows open. The window to the link opens, along with my homepage window, so two windows are opening in Firefox instead of just the one containing the link address. This is happening when using Thunderbird. However, I have tested this using Apple Mail and Outlook, and the same problem occurs. This problem happens whether I have Firefox already open or not. I have opened the email links with Firefox running in Troubleshoot / Safe mode and the problem persists. I have also cleared Firefox cache / site data / history and the problem concerning email links is still there. This problem arose after installing Firefox 148.0.

Anyone able to help solve this problem? Thank you for taking the time to read this report.

I need a fucking no on this setting, not a "not now". I do not want the browser to open on startup. But when I do want the browser open, there is the browser asking me again like an ex that wont get the hint.

BT yesterday misspelt my email address with an additional 'h'. Although the original address has now been restored, firefox will no longer accept the original version (displaking a red sticker saying 'email address or user name misspelt') and I can only read my emails using on my Windows laptop using Microsoft Chrome. As I dislike having anything to do with google, please can someone explain how to resolve this problem (by removing cookies or whatever else).

Many thanks,

Oliver Crichton

...and getting this message.....Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit.

Quite simply I replaced the dead power supply on an old PC of mine and booted it up to start using it again as a work PC.

When I did the now decade old version on firefox told me I might want a clean reboot which I clicked Ok since the history was so old on it as to be irrelevant. Firefox closed but didn't reboot. So I launched it again and simply chose not to restore the old tabs when prompted (not even some of them as that was also an option). I updated the old version on firefox I had on it before restarting it and logging into my firefox account to sync and try to transfer my work tabs to the old PC. When I did so I realized on the old PC that reopening Firefox didn't reopen where I had left off. I thought it was just the update but did a check nonetheless. Opening a couple of random tabs before exiting firefox and launching it again. It didn't reopen the last tabs. I checked the settings: "open previous windows and tabs" was checked. Did a brief google search that confirmed my next step: uncheck that box > exit firefox > launch firefox > check the box again > relaunch firefox. I did all that and was still not getting my tabs back.

Then I went back to my current PC (where I had changed nothing) and missclicked (I think I was going to the settings) exiting firefox there (3 windows and probably ~60 tabs ... yes I have a problem). And now even on my main PC firefox didn't restore windows and tabs!

I hoped I could go to history > reopen closed windows but no dice. The option is greyed out. That is also when I noticed I had no history whatsoever.

Now I unfortunately relaunched firefox a couple of times here trying to troubleshoot BEFORE I went online and saw that I could have possibly restored the last session using some backups.

With all that in mind can I still restore my tabs/history somehow? And why isn't firefox picking up where I leave it even though the option for it is on?

All of this is on firefox v148.0 on win10 for both PCs if that's relevant.

Thx in advance for any and all help!

Hello Support, Every time I open Firefox browser I see this Google Pop-up to sign in. I want this annoying tracker pop up screen to disappear altogether. I see it on the upper right screen it's very annoying and I don't or use or trust Google at all. I've searched through all settings my search engine is DDgo I see no way of eliminating google pop-up. Why I'm I receiving this and how do I get rid of of it ASAP?

Thanks, ---Dave

On my first PC, I have this specific sidebar icon in my toolbar. When I click it, the sidebar opens with Gemini ready to go. Perfect.

But on my second PC, that specific icon is nowhere to be found. Even when I go to "Customize Toolbar," it’s not in the list of available buttons. The only thing I can use is the generic "Sidebar" button, which is annoying because it doesn't open Gemini directly, it just opens the general sidebar and I have to click again.

I provided an image, where the first icon is what I want, but only second icon is available.