Firefox Community Forum

I posted a question in here two days ago because my firefox wouldnt open anymore i got a follow up answer telling me to give the crash id but never got a follow up after i sent it . i tried shuffling between profiles and in the end got it working but today my pc had a crash while firefox was open and it had to restart when i tried to open firefox its as if i just installed it and i dont have any backups to be honest i tried checking the appdata folder and there is a profile folder that seems big enough that it might be mine but it doesnt seem like firefox is reading it for some reason i tried switching the data in the profile folder that firefox is considering but it didnt work .

Through extensive troubleshooting, I am unable to get firefox to open at all.

I've done a full uninstall, cleaned all user directories, program files / x86, program data, appdata roaming and local, etc. I used the Microsoft uninstaller and even Revo Uninstaller to remove everything related to Firefox, did a restart and reinstall of the latest one and it still won't launch.

Firefox was previously working until a reboot occurred and now it won't launch.

Firefox 32 bit seems to work when installed, and running Firefox as an admin previously worked but no it no longer does.

I looked at the following articles: - https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

There's no malware on this machine (business EDR on it, even disabled it as a test and it still didn't open).

I was able to launch the profile manager but now I am unable to as the processes launch in task manager and then within 5 seconds they close.

Firefox is not running in the background for any user (I'm the only one logged in after a reboot as well)

I'm unable to open in troubleshoot mode either. Tried run as and admin cmd "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

Ran SFC / scannow / DISM restore health commands as well and both came back fine / no integrity violations

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device logins, but everything quit working with all the AI chaos.

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I tried clearing my cache, restarted Firefox, restarted my computer and spent 30 minutes on remote desktop access assistance with AOL trying to fix the problem with no success. I can log in to my account using Chrome on the desktop computer and can log in with no problem using my Android phone but can't log in using my desktop computer with Firefox. I've verified that my Firefox version is updated. I am running Windows 11 Pro.

I would greatly appreciate any helpful advice.

today I tried using a link from discord to go to a site. a window I was unfamiliar with stating it was firefox told me to pick a profile. I had 2 at that point but I saw none at that point. I ignored it and did nothing. I restarted my computer later on after a file browser issue and when I tried to find my profiles and my last session I found nothing. my entire fire fox account has been wiped and I only have a single profile in my app data thats onlder than 2026. I have no idea whats happened.

firefox is my browser. i have windows 11. all of my web (not app) shortcut icons on desktop are the white blank page icon. i used to see the icons for the sources -- the newspapers, etc. none of the standard windows fixes for this have worked. was there a firefox policy change that causes this? i Free Up Space to Onedrive for everything on desktop, but even when I apply Keep on This Device, the source icons still don't appear, so I don't think Onedrive is the issue. in some unsynced folders on the PC, web links appear with a generic blue planet icon, which is as generic as the white page icons on the desktop. I've tried the fixes for windows 11 but none of them have worked. any ideas of a firefox fix for this? thanks!

I noticed of late that the Firefox Taskbar icon is no longer recognizable on the Windows 11 Taskbar! It is no longer a circle showing a fox but is a rectangle with a dark square like thing in the middle with very tiny dark spots in lighter areas. How can I get the original icon back that is recognizable as Firefox?

Thanks

I have 4 rows of links on my desktop. How can I set these so that every article I read or You Tube video I watch doesn't replace something I want to stay on my desktop?

When Windows 11 reboots, and Firefox is restarted, it opens a very tiny window in the upper right part of the computer screen. Why is this? I believe I reported this before but it still is not resolved.

Firefox has been my browser of choice for well over 20 years. I have a game I play every day (from FaceBook) just this week when I try to go to it on my laptop - it says your browser does not support WebGL. it has always opened using Firefox - this is a new error message. and the computer is only 5 months old and has Windows 11 on it. I do not want to switch to Google or Edge.

Like I said - opening the app worked every day up until about a week ago. What gives?

Firefox lost all my passwords and bookmarks, not in any of only 3 profiles. Now it won't enter new passwords and Mozilla/Firefox support not working. I don't know if this is even being entered

I no longer have access to the gmail i used to sign up Moxillla Account since they deleted it wrongfully. How can i change my moxilla email to another one? I tired to add secendary email on Moxilla but i need to first fill the verification code which is sent to my now-nonexistant gmail. Please help me.

I would like to propose a change to this section of you browser:

settings/home/firefox home content/shortcuts - the option includes both sites I visit and sites I save.

Is there a way to chose only sites I save? I do not want my browsing history mixed in with the shortcuts I choose to save on my home screen. I have been using firefox on all of my computers and other devices for a long time. I recently had to delete all of my passwords from firefox password manager for a more secure application due to your changes in privacy policy. I need to resolve this setting as well, so that my shortcuts (those I have pinned to my home screen) are not interfered with by browsing history. It does not make sense why I have to choose either both or neither.

Moderator note: This question has been edited to correct the formatting.

With this latest update - which I hate by the way - I LOST EVERYTHING THAT I HAD SAVED ON FIREFOX. Bookmarks, passwords, EVERYTHING is missing.

I'm beyond angry. Recreating things will take HOURS that I don't have.

If there is someway to recover what I had you can begin to get back in my good graces.

Scott Maltzie

I run the current version of firefox on a Windows 11 Dell Inspiron Laptop. My bookmarks are here, but the tags have disappeared. This has happened once before, and it took several days to restore the tags. Why is this happening? How do I prevent it?