Showing questions tagged: اعرض كل الأسئلة

Since update to 147.0, new tab is empty (about:newtab shows empty page)

Since update yesterday, new tab is empty. Whatever I do, open new tab, open new window, go to `about:newtab` manually, it does not load anything. The view is totally blan… (read more)

Since update yesterday, new tab is empty. Whatever I do, open new tab, open new window, go to `about:newtab` manually, it does not load anything. The view is totally blank. I can navigate to other pages fine as it should though. Only New Tab view is broken. Diagnostic mode does not work. I don't have plugins that would affect New Tab anyways.

Asked by ccl013 1 week ago

Last reply by TyDraniu 59 minutes ago

Some sites will not load on Firefox desktop Windows 11

I just got a new Dell Windows 11 desktop PC to replace my old Dell Windows 10 PC. Since switching, there are three sites that will absolutely not load the homepage: Paypa… (read more)

I just got a new Dell Windows 11 desktop PC to replace my old Dell Windows 10 PC. Since switching, there are three sites that will absolutely not load the homepage: Paypal, Venmo, and Common Dreams (which is a news site). The same sites continue to load instantly on my old Windows 10 PC in Firefox, and on the new Windows 11 PC on Edge. Firefox is the only browser I use, I just use Edge to test sites, I uninstalled Chrome because of Google's privacy and AI issues.

In the lower left corner of the window for these three sites are the following messages, for the three respective sites:

What's going on here? Seems strange that Firefox continues to behave normally on Windows 11 for all sites except these three, and works perfectly for these three sites on my Windows 10 PC. How can I further troubleshoot and fix this? I don't want to have to use Edge to visit these three sites, esp. Paypal and Venmo.

I'm guessing it has something to do with cache or history but am not sure how to proceed...

Asked by Ferrara 1 day ago

Last reply by Denys 1 hour ago

Canceled VPN, want my refund

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace … (read more)

I purchased Mozilla VPN (new customer) on February 7th. I canceled my VPN subscription yesterday (February 17th). When I signed up I was told that I have a 30 day grace period to get my money back. How do I get my money back?

Asked by wcfbin 3 hours ago

Last reply by TyDraniu 3 hours ago

Why does firefox ask me for my primary password when I'm signing into my bank?

All of a sudden Firefox has a popup window that asks me for my primary password whenever I try to access one of my bank accounts. I'm just used to signing in with my save… (read more)

All of a sudden Firefox has a popup window that asks me for my primary password whenever I try to access one of my bank accounts. I'm just used to signing in with my saved password on each bank's website. Is this something new? Is there some kind of master password that can sign in to all of my accounts? I'm concerned about security issues.

Asked by Suzie Emmons 15 hours ago

Microsoft Outlook is rejecting my password when I log in using Firefox; but I can log in in using Chrome or Edge.

I am using Windows 11 on a Dell laptop. I have the latest version of Firefox installed. I have used Firefox as my default browser on this machine and O/S for the last y… (read more)

I am using Windows 11 on a Dell laptop. I have the latest version of Firefox installed. I have used Firefox as my default browser on this machine and O/S for the last year with no problems. I can use Firefox to get to other websites without issue, using either a 5G cellular connection or a WiFi connection direct from the Dell laptop. I DO NOT use password vaults or any kind of automated password entry, and I do not have any bio-metric access functions activated on the laptop; I enter usernames and passwords manually, as needed. I have accessed my Outlook Hotmail account using Firefox without problem up until about 4 weeks ago. Now, I can enter my username successfully, but when I then enter my password I get a rejection screen response from Microsoft (clicking on it, I then get a "help" screen about what to do after getting a 404 message). After navigating through a maze of screens from Microsoft I will get an opportunity to verify my identity by using my cell phone and entering a 6-digit code (essentially a form of "2 factor" identification) and then I will get access to Outlook on the Firefox browser. I should mention here, that I don't use 2 factor ID on my email or with Outlook, and after entering my password, I would have been connected to my email directly. I do NOT have this issue when I try logging in to Outlook using Chrome or Edge on the same machine. I have: rebooted my machine, reinstalled the latest version of Firefox, cleared cache, used Firefox in Safe Mode, cleared cookies and browser history, turned off tracking protection, cleared URLs from tracking protection exceptions, and tried various combinations of all of the above. I also ran "scannow" and "DISM" functions to make sure Windows is not corrupted. Nothing has fixed the problem, and, Microsoft Support claims that since the other browsers work, the problem must originate with Firefox (surprise, surprise! ...). Any assistance in what steps to take to get Outlook to accept passwords that are sent through Firefox would be greatly appreciated!

Asked by grarons 20 hours ago

Only Firefox browser makes tone sounds with mouse clicks

I am only able to shut off these new tones Firefox makes in Windows 11 Volume control center by muting Firefox. Then if I do, I am forced to return to that button to unmu… (read more)

I am only able to shut off these new tones Firefox makes in Windows 11 Volume control center by muting Firefox. Then if I do, I am forced to return to that button to unmute if I want to listen to a YouTube video etc.

I've never had this issue with Firefox until 2026. I'd like to find a setting within the Firefox Settings, but there is nothing. No other browser does this. Only Firefix.

It's annoying. I'm going to have to start putting Firefox aside and stop using it. It's too much of a nuisance.

Firefox has no customer support. Only a Community Forum. So, I don't think they'll miss me.

Asked by kevinp5571 22 hours ago

Firefox Intune OMA-URI error

Dear Everyone, Facing issue with deploying Configuration Profile for Extension Settings via Intune. I have already imported the "firefox.admx and mozilla.admx". then i c… (read more)

Dear Everyone, Facing issue with deploying Configuration Profile for Extension Settings via Intune. I have already imported the "firefox.admx and mozilla.admx". then i created the firefox Extension using OMA-URI as show below

OMA-URI: ./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox~Extensions/ExtensionSettings

Value : <enabled/><data id="ExtensionSettings" value='{"*":{"installation_mode":"blocked"},"{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}":{"installation_mode":"allowed"},"{5caff8cc-3d2e-4110-a88a-003cc85b3858}":{"installation_mode":"allowed"},"{d187b435-812e-4813-a93e-edccc4118f9d}":{"installation_mode":"allowed"},"uBlock0@raymondhill.net":{"installation_mode":"allowed"},"langpack-de@firefox.mozilla.org":{"installation_mode":"allowed"},"langpack-cs@firefox.mozilla.org":{"installation_mode":"allowed"},"langpack-en-GB@firefox.mozilla.org":{"installation_mode":"allowed"},"langpack-fr@firefox.mozilla.org":{"installation_mode":"allowed"},"langpack-ga-IE@firefox.mozilla.org":{"installation_mode":"allowed"},"langpack-it@firefox.mozilla.org":{"installation_mode":"allowed"},"langpack-pl@firefox.mozilla.org":{"installation_mode":"allowed"},"alterechtschreibung@gmail.com":{"installation_mode":"allowed"},"cs@dictionaries.addons.mozilla.org":{"installation_mode":"allowed"},"fr-dicollecte@dictionaries.addons.mozilla.org":{"installation_mode":"allowed"},"ga-IE@dictionaries.addons.mozilla.org":{"installation_mode":"allowed"},"it-IT@dictionaries.addons.mozilla.org":{"installation_mode":"allowed"},"pl@dictionaries.addons.mozilla.org":{"installation_mode":"allowed"},"de_DE@dicts.j3e.de":{"installation_mode":"allowed"},"de_CH@dicts.j3e.de":{"installation_mode":"allowed"},"ms.pad.firefox@microsoft.com":{"installation_mode":"allowed"},"ciscowebexstart1@cisco.com":{"installation_mode":"allowed"},"salesforceinspector@reloaded":{"installation_mode":"allowed"},"jid1-DBcuAQpfLMcvOQ@jetpack":{"installation_mode":"allowed"}}'/>

And also i created below one

Initial setup

   Download the latest release from our GitHub page and unzip the file.
   Open the file firefox.admx in an editor.
   Sign in to Microsoft Intune at https://intune.microsoft.com.
   Click Devices then Configuration (https://intune.microsoft.com/#view/Microsoft_Intune_DeviceSettings/DevicesMenu/~/configuration).
   Click Create on the Policies tab and then New Policy.
   Select Windows 10 and Later as the platform and Templates as the profile. Click Custom and then click Create.
   Type Firefox Configuration or any descriptive name.
   Enter an optional description.
   Click Next.
   Click Add.
   Enter a name like Firefox ADMX.
   Enter an optional description.
   For the OMA-URI, enter ./Device/Vendor/MSFT/Policy/ConfigOperations/ADMXInstall/Firefox/Policy/FirefoxAdmx.
   Select String for the Data type.
   Copy all of the text from the firefox.admx file into the Value field.
   Click Add. 

After deployed to production getting error -2016281112

Outcome is: Setting name: ExtensionSettings [./Device/Vendor/MSFT/Policy/Config/Firefox~Policy~firefox~Extensions/ExtensionSettings] ----error code -2016281112


2. FirefoxAdmx [./Device/Vendor/MSFT/Policy/ConfigOperations/ADMXInstall/Firefox/Policy/FirefoxAdmx] ----> Succeeded

Please help me on this to fix the issue

Asked by Thangavel Shivaji 23 hours ago

constant need to refresh firefox to keep passwords and bookmarks

As long as my computer doesn't go to sleep Im fine. If it does, when i open firefox, i must refresh to be able to find my bookmarks and passwords. What am I doing wro… (read more)

As long as my computer doesn't go to sleep Im fine. If it does, when i open firefox, i must refresh to be able to find my bookmarks and passwords. What am I doing wrong? Thanks in advance! Micha

Asked by Micha 1 day ago