Firefox Community Forum

Dear Mozilla,

As a long-time Firefox user and evangelist, it saddens me that the time has come to part ways.

I have seen threads from others commenting on Firefox's aggressive memory consumption and retention. I have not measured this and thus do not feel qualified to comment, but, sadly, I am not surprised.

My own experience in recent times highlights 2 events that have driven me here.

1) Several websites just not responding in that some screens will not even scroll. This is fixed by me moving to a different browser.

2) More seriously - When trying to fill in a web form for a work job application the page was completely unresponsive. When I contacted the web site support their answer was: "Are you using Firefox? Ah, Yes, we are having issues with Firefox that we are trying to resolve. Our suggestion for the time being is, if practical, try using a different browser". That answer worked.

I should add that the usual cache clearing, machine restarts, even Firefox reinstall did nothing to fix either of the above issues.

So with the serious memory greed issues reported by others and my own (dys)functional experiences, I fear the time has come.

Thank you for the last 30 years or so and I am sorry it has come to this.

Best of luck in your future endeavours.

BTW - This post was entered using a different browser.

Have tried different solutions like Malware product and cleaning cashe and cookies. When I search a known safe site I get redirect by Convertitmas stating the (known safe) site is unsafe. Best regards Henrik Nygaard

I have downloaded this plugin, but I cannot find any advice on how to operate it. I have opened a page (which I have created) rendering part of a high res iiif image, whose whole iiif pyramid is available for viewing. But I cannot find any button that activates the plugin.

The plugin promises "With this addon installed, you will be able to download the highest available resolution for files available on digital libraries compatible with the IIIF protocol."

How can I download the whole high res image?

I've been searching for three days now for a solution that will work to restore my profile from a crashed windows-7 machine to my new windows-11. Nothing listed in any forum or help desk works as described. I used to be able to just rename the folder to the exact file name on the new PC, but windows 11 won't let me do anything. It always needs admin permissions and even after I activated the admin account and assigned a password, I still cannot copy to the folder or rename the folder. Every attempt to do this on W-11 fails. It shouldn't be that hard and I'm tired of wasting days playing with this. I have important bookmarks, passwords etc. I want restored, and I need help. Nobody wants to pick up a phone anymore to assist!

I have never used "sync" because I have multiple PCs and each used for different applications and yes some go back to W-7, the operating system that actually worked well. Each PC has Firefox and a distinct bookmark file.

I went to "about:profiles" and created a new profile thinking I could copy to the new folder, but when i switched profiles I couldn't get back to the original default! HELP!

Sam

Hi. Cannot seem to figure out how to remove 3 Mozilla Firefox notifications appearing vertically up the right side of my windows 11 LG gram laptop. They are covering up part of the mozilla dropdown window when I click on the 3 little lines in the upper right hand corner. Sorry, not very good at explaining this. I know I have to eliminate these spam notifications, just need step by step instructions... Please help me, Thanks [edited email from community support forum]

The website commonly used by Arizonans to make filings for court, will not work properly with Firefox, even after turning off Enhanced Tracking Protection. I had to use Chrome instead.

I moved and my moving company had my computer soundly packed in a box. After 2 months I have hooked it up. Tried to open my Firefox and the message stated the file is corrupt. I've opened a new Firefox account. Can I get my old account back or can I get my old information into my new account?

I recently went to settings to make sure my default browser on my Windows 11 device was Foxfire. I think I also saw an option to move all tabs over from other browsers, but instead of adding these to my current ones on foxfire, I think it just replace all of the ones I had as they are not in my history any longer either. I went to the 3 lines, to settings, to general, made sure all was checked properly, but it did not help bring the others back!!! help

Mozilla made an update of my Firefox installation on my Win11 laptop. all my password disappeared as well as my history and bookmarks.

I have now a virgin installation and is starting from scratch.

Now I get this error message: "This profile was last used with a newer version of this application. Please create a new profile." I deleted met shortcut and I opened Firefox by using Windows search. Now I see 4 profiles! I think I do not need to create a new profile. Maybe delete 3 of them ? What to do ? And, how?

I have configured Firefox to use a proxy, and I stored the credentials in the password manager. However, every time I open Firefox, it asks me to enter the credentials again.

How can I store the proxy credentials persistently?

Hi, I use Firefox as a primary browser on multiple PCs, so want it to remember a couple of addresses & payment methods for easy daily useage. However, I also access one business domain & when using that website only, I don't want Firefox to offer/remember/anything when it comes to addresses (which will be customer addresses) or payment details (again, for customers). Other autofill, like suggestions for some form fields would ideally still work.

Is there are way to make one domain exempt from address & payment saving/retrieval?

Thanks.

I am reopening the question from 2020 as the solution described no longer seems to apply. https://support.mozilla.org/en-US/questions/1284577

I am running Windows 11. Firefox 144.0 (64-bit)

When entering search terms into the search bar in the centre of the page, the information typed appears in the address bar, even after following the fix described in 1284577.

Treating the address bar as the search bar appears to be the default. While the user can additionally deselect the search engine in the address bar, that is an unnecessary and undesired additional step for every search (the primary reason I am using Firefox)

Is there a way to permanently set the default for what I enter into the search bar to remain in the search bar and not to be managed by the address bar? Thanks, Rich