Firefox Community Forum

My name is Debbie. Years ago I chose to make my homepage to get to my email as the AOL Homepage. I have always accessed it via Firefox. Never any problems, until about a week and a half ago.

When I get onto the AOL homepage, there is a big square for stories that automatically shift from one to the next. On the right is always a picture related to the story. On the right is always a short text to describe the story/image - that is, until recently.

Out of nowhere, the text will not show up but ONLY in my Firefox Browser. Since I thought it was an AOL problem, I spoke with a Tech Support "Expert" (his word). I gave him remote ability to move around to find out the problem. He had thought it was McAffee and Privacy defender, so he turned both of those off. He also said that he went to Microsoft Edge and Google Chrome and called up the AOL homepage and the text was there. So he said it's a Firefox problem.

I am hoping there is even just ONE person who sees this and knows about the AOL homepage viewed via the Firefox browser. Someone who can tell me if this is just happening to both MY laptop AND my husband's laptop, or if it's a problem having something to do with not being compatible with Google Chrome? That's what my husband found and read to me.

It's not a serious or urgent problem, it's just what I've gotten used to. So if anyone can shed any light on why this happened out of nowhere and if there's a way to fix it, PLEASE respond.

I installed firefox a week ago, now in the middle of creating a x account I no longer can reach the internet on this browser, edge works, chrome works. IT SAYS AT THE TOP YOU MUST LOG IN T THIS NETWORK BEFORE YOU CAN AS THE INTERNET. IT LET ME CREATE 1/2 OF A X ACCOUNT.

Is this the reason millions of people are leaving firefox as AI has indicated? The fix is apparently try this for 2 pages. Please create a trouble shooting tool within firefox to fix this junk and I am deleting firefox, don't worry I will reload it 1 - 5 years and try again as I did 1 -5 years in the past.

In the address bar dropdown menu, what determines how many Recent Searches vs. how many of my Shortcuts are displayed?

One profile shows 15 Shortcuts & 5 Recent Searches. Another profile shows 19 Shortcuts & 1 Recent Search.

Is there a setting that controls this?

Hi, I'm running FF 149.0 (64-bit) on Windows 11. I've used profiles for a while now and on several occassions I've "lost profiles". Currently I have three profiles which I set up and edited the icon and colour associated with each. When I launch FF I see the Profile Manager and can select any of the three and I can create a new profile which shows here. However, once in any one of the FF profiles I don't see the others - by which I mean that when I go via the hamburger lines top right and click on the current profile, the 'other profiles' section is blank. I also cannot edit the profile from using the edit pencil top right (after clicking the hamburger lines and clicking on the current profile), it takes me to about:editprofile but the page is completely blank. Confusingly, if I go to about:profiles I see two profiles, neither of which shows up in the Profile Manager! I'm going round in circles trying to understand where to edit my exisitng profiles and make sense of the five profiles that don't all show up in the same place!

I had a version of Firefox after March 20 that was BAD due to a scam that I got and did not recognize it. After the 20th my email was used to send a bad change to Firefox and I can't get anything to work. I needed to change my email password to halt the persons that were being sent the scam. I need to a have a version of Firefox to install to remove the bad dlls from the scammer which were on the Firefox that was comprimised. My old Firefox (before March 20th 2026) was working fine Can you help?

Hello,

I’ve been having a performance problem with Firefox that only happens when I play the Letter Boxed web game from the New York Times.

When I open the puzzle in Firefox (latest version), the letters load fine, but as soon as I start typing, the browser becomes laggy input delays, slow animations, and occasionally the whole tab freezes for a few seconds. I’ve tried the following, but none have fixed it:

Restarting Firefox Disabling all add-ons Clearing cache and cookies Updating Firefox to the latest version Running in Safe Mode

Other websites and games work normally, and the issue only appears with this specific NYT game. It also doesn’t happen in other browsers on the same machine.

System Info: ‑ OS: Windows 10 ‑ Firefox Version: (latest stable) ‑ RAM: 16 GB ‑ CPU: Intel i5

Questions:

Is this a known issue with Firefox and the Letter Boxed game? Are there specific settings (hardware acceleration, graphics) that I should adjust? How can I troubleshoot what is causing the lag within Firefox?

Any help would be greatly appreciated thanks in advance!

My URLs safeeenergyanalyst.org and safeeenergyanalyst.com do not redirect to https://russlowes.wordpress.com/blog/ on Firefox, but do on Chrome and Edge. I cannot figure this out, and have contacted GoDaddy and they say it is a Firefox issue.

Hi,

Can anyone help. A forced update was done to firefox and when relaunching it was like I had never used it before. All bookmarks and passwords were gone. When logging onto my account not record of my bookmarks. When looking on my desktop there was nothing there either. Is there anyway to get these back?

Thanks

I am investigating a persistent geolocation issue affecting Firefox, where the browser geolocation API returns a precise but incorrect location in the United States.

Actual location: United Kingdom (precise location not shared for privacy)

Incorrect location returned: 39.264542, -76.765924 (Catonsville, Maryland, USA) Reported accuracy: approximately 185 meters around this incorrect point

This issue has been extensively tested and does not appear to be related to IP geolocation, system configuration, or local network setup.

Summary of findings: Reproduced in Firefox and across other browsers:

Mozilla Firefox Microsoft Edge Google Chrome Brave

Reproduced across multiple systems: Windows 11 Windows Server 2025

Reproduced across multiple public IPs: Static /29 allocation BT dynamic IP (completely different address) → Same incorrect Maryland location returned in all cases

Wi-Fi vs Ethernet: Wi-Fi (with SSID/location services) returns correct UK location Ethernet consistently returns Maryland → Indicates fallback to provider-based geolocation rather than IP-based resolution

All standard IP geolocation sources are correct (UK): ipinfo.io ifconfig.co DB-IP / BrowserLeaks IP lookup RIPE allocation Reverse DNS (BT Openworld)

Command-line and non-browser tests confirm correct UK location: curl / PowerShell requests return UK consistently No evidence of US routing, proxying, or DNS leakage

Critical observation: Firefox geolocation (navigator.geolocation) returns:

Exact same coordinates every time Same result across all browsers and machines Consistent high-precision accuracy (~185 meters) around the incorrect Maryland location

Control comparison: Pale Moon (more IP-based geolocation path) returns correct UK location

Conclusion: This does not appear to be a traditional IP geolocation issue.

All IP-based systems resolve correctly to the UK. The incorrect result only occurs when using browser geolocation APIs.

Given: The consistency across browsers and systems The identical coordinates returned each time The high-precision accuracy around the incorrect location

This strongly suggests a provider-side geolocation dataset issue.

Since Firefox uses Mozilla Location Services, I would like to confirm whether:

This result is coming from Mozilla Location Services directly, or from an upstream/shared dataset Whether this type of persistent incorrect high-confidence location can be corrected or escalated within Mozilla’s geolocation system

Thank you.

Since the update to Firefox a few days ago, I am no longer able to view PDFs in the browser. They still open, but they show up as blank pages. Is there a way to fix this or to revert back to the previous version of FF?

Thanks.

I upgraded to a new Surface Pro 12 and now when I launch Firefox it won't open my previous tabs and windows even though I've checked the box "open the previous windows and tabs" under the General/Start Setup. On my previous Surface Pro 3, I never had an issue with this. Am I doing something wrong..? Also when I click on the time in the lower right task bar, it would open the time plus a calendar. Now with the Pro 12 I get the time and a notifications window and no calendar. Is there a way to change Firefox to the way it was on my old Pro 3..?

Nachdem ich Mozilla VPN heruntergeladen und installiert hatte, stürzte mein Firefox Browser regelmäßig beim Start ab, so das ich Mozilla VPN wieder deinstallieren musste um überhaupt wieder in Firefox zu gelangen ?????

Gruss Robert

Since the most recent update installed on Firefox, my homepage no longer loads on opening the browser. Instead, a blank page loads, and I have to hit the home button in order to get to my home page. I've checked and none of my settings have changed, so don't see what else it can be other than some kind of bug?