Firefox Community Forum

About two years ago, I created an account on Mozilla, and by then I'd already set up two-step authentication using the app's Authenticator. But then I had to reset Windows and lost my backup keys and other stuff. Soon after, I experimented with other browsers and forgot about Firefox (I also deleted the Firefox profile in the Authenticator app). Now I've decided to log into my account, but since I can't log in without the app, I figured there's an option to log in using the email linked to the account (I have access to it), but for some reason, they're asking me for an account recovery key. So, I know my email address and have the password for it, but I can't log into my account without the Authenticator app. To try this alternative, I need to know the account recovery key, but I've lost it too. So, I'd be very grateful if anyone knows a solution to this problem. For reference, I also logged out of my Mozilla account on other devices and I haven't received any emails related to this situation (like checking email, etc.).

I set the about:config settings when I got the new computer early last year. It's been working fine. Suddenly, searches are popping up again to the urlbar.

browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar is still set to false. Keyword.enabled is still set to false.

I see a couple of site references to browser.fixup.alternate.enabled, but it doesn't exist.

How do I get FF back to proper search in the search bar?

Dell installed a command update and immediately afterwards, Firefox would no longer open, either from the taskbar icon or from settings/apps. I just get a couple of seconds of the blue cycle icon and then nothing, no error message, just nothing. I did download/install repeatedly but I don't get beyond the download screen - as soon as it's 100% downloaded, that's it, no welcome window, nothing. Thanks

Здравствуйте. Внезапно не стала работать игра. Ничего не меняла в настройках Всё работало корректно. Как обычно закрыла страницу игры, потом открыла через несколько минут и ничего не работает. вышло сообщение, что на скрине. Прошу помочь, пожалуйста. В Гугл браузере игра работает. однако. мне удобно в вашем браузеое.

Dear Support,

Since ages ago I've always logged into Firefox and turned on sync so whichever device I was on (or if I have formatted my PC) I would still have acces to my browser history, tabs etc. Today I've formatted my PC to switch from win 10 to win 11 and logged into firefox as usual, but after trying to Sync nothing happens. My tabs, my history, everything is empty for some reason and I cannot find my original device (the one from a few hours ago connected in win 10) in my connected devices list either.

Please help me, my whole life is in that sync :(

Best Regards, Peter

No other browser or software is behaving as Firefox regarding playing a tone if I select a menu pull down or Right click on a tab etc.

The answers regarding Sounds from the internet do not correct this as I've already disabled Windows tones. This is specfic to Firefox only. I've tried shutting off extensions and restarting the browser in safe mode or troubleshoot mode. The browser still plays tones with mouse clicks. If I silence Mozilla with my windows area then I can't listen to video audio such as youtube. Toggling audio off and on is annyoing and was never necessary before. This is must be a software issue within the browser.

Why the tones have suddenly begun when they never have before is a mystery. I don't get tones anywhere else.

I can't believe Firefox doesn't have a simple toggle within it's own software. It needs one now.

Device name DESK Processor AMD Ryzen 3 3100 4-Core Processor (3.59 GHz) Installed RAM 16.0 GB System type 64-bit operating system, x64-based processor

Edition Windows 11 Home Version 25H2 Installed on ‎12/‎01/‎2026 OS build 26200.7623 Experience Windows Feature Experience Pack 1000.26100.275.0

Hello,

I have two windows in Firefox that I would like to tile so that I can compare the contents of each. Is this possible ? Regards

pyor66

My extension for my password manager, 1 Password, will not populate my toolbar as normal. This changed in the past two days . I have tried to deactivate and reactivate the extension to no avail. Can you help?

Why am I seeing this message on windows 11 and not on my windows 10 machine. I am still using th internet on both machines on the same network but you tube on W11 is constantly having to be refreshed. BRAVE works fine.

i have opened my account on firefox and it has a very old version of my bookmarks, i have logged in to the same account on both computers and it isn't showing up on the new one

Comment supprimer la Multiplication sans fin des doublons des marque-page ? J'ai testé toutes les suggestions proposées par Microsoft Copilot, en vain. Pourquoi Firefox accepte-t-il de créer des doublons de Marque-page ? Merci de votre aide. Crdlt Eric LAURENT

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

Hello !

How can I retrieve password and usernames that are saved in the login forms of visited websites ?

I know how to see "password and login" in Mozilla settings (Private life & Security / Saved Passwords).

But on some websites, the connection to my account is automatic : password and usernames are saved in the login forms (like cookies may be ?), and they are not present in Mozilla setting and Saved Passwords.

I didn't find anything in the web on my request.

Is it possible te recover this recorded data ?

Thank you by advance.

I have just replaced my PC after the old one decided not to connect to the net & performed a backup of just about everything. Tried to restore Firefox backup & it's asking for a password when I didn't create one! I've tried the Firefox sign in password but that was rejected - any ideas anyone? Thanks

I cannot log in Firefox account. It says I have to log out to log into my account. All I wanted to do is to remove a phone I reset and gave away from my Firefox device logins, but everything quit working with all the AI chaos.

Through extensive troubleshooting, I am unable to get firefox to open at all.

I've done a full uninstall, cleaned all user directories, program files / x86, program data, appdata roaming and local, etc. I used the Microsoft uninstaller and even Revo Uninstaller to remove everything related to Firefox, did a restart and reinstall of the latest one and it still won't launch.

Firefox was previously working until a reboot occurred and now it won't launch.

Firefox 32 bit seems to work when installed, and running Firefox as an admin previously worked but no it no longer does.

I looked at the following articles: - https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles - https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

There's no malware on this machine (business EDR on it, even disabled it as a test and it still didn't open).

I was able to launch the profile manager but now I am unable to as the processes launch in task manager and then within 5 seconds they close.

Firefox is not running in the background for any user (I'm the only one logged in after a reboot as well)

I'm unable to open in troubleshoot mode either. Tried run as and admin cmd "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

Ran SFC / scannow / DISM restore health commands as well and both came back fine / no integrity violations