Showing questions tagged: اعرض كل الأسئلة

Installation Extension in Firefox Windows 11

I cannot locate Adobe Acrobat extension to install in Firefox, v143, operating within Windows 11. I had previously been able to install this extension in Firefox operati… (read more)

I cannot locate Adobe Acrobat extension to install in Firefox, v143, operating within Windows 11. I had previously been able to install this extension in Firefox operating within Windows 10.

Asked by Neal Zislin 59 minutes ago

amub2c.b2clogin koops instead of going to site

On Sunday October 5, 2025 I began experiencing an issue with gocomics.com. I thought it was a temporary one that would resolve itself. Monday morning it was still happeni… (read more)

On Sunday October 5, 2025 I began experiencing an issue with gocomics.com. I thought it was a temporary one that would resolve itself. Monday morning it was still happening. I contacted GC thinking the issue was on their end. They were unable to replicate it. They asked me to try to go to the site using the private window on FF. I was able to access it just fine. Therefore, we know it is not GC. I was also able to get to their page on Chrome.

I tried again on Tuesday. Same issues. I had already read on some forums where others were getting the same loop that I am: https://amub2c.b2clogin.com/amub2c.onmicrosoft.com/B2C_1A_GC_SIGNINSIGNOUT_POLICIES/oauth2/v2.0/logout?post_logout_redirect_uri=https://www.gocomics.com

It was suggested to try refreshing FF. I did that. Didn’t work. Gave up again for the day.

This morning, I tried uninstalling FF. Didn’t work. What else is there left for me to try?

Asked by felinefan 55 8 hours ago

Last reply by Paul 1 hour ago

Pop-Ups

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, bu… (read more)

Keep getting pop-ups on the right side, three at a time, mostly McAfee, but some others. I've shut off pop-ups in "Settings," but they keep happening. I hit dismiss, but they immediately return.

Asked by artyfitz 4 hours ago

Last reply by James (doing minimal support) 2 hours ago

Re-load tabs

Even though I have settings set to load previous tabs when Firefox is started up but when it is restarted it doesn't load the tabs. This has only occurred the last few da… (read more)

Even though I have settings set to load previous tabs when Firefox is started up but when it is restarted it doesn't load the tabs. This has only occurred the last few days. My solution is to select "reopen all windows" which does what I want but also opens several other versions of Firefox. Noteworthy, confusing, but probably not associated: In the course of trying to work through this, I have had a baseball playing on Chrome. I ended up closing out Chrome but the baseball game audio continues even though the Chrome appears to be closed on the taskbar.

Asked by eric13 2 hours ago

Multiple Version of Firefox Appearing in Task Mananger

Each time I click on Firefox from the Windows 11 Task Bar, multiple versions of Firefox appear in the task manager (see photo). Some have an icon next to them that says … (read more)

Each time I click on Firefox from the Windows 11 Task Bar, multiple versions of Firefox appear in the task manager (see photo). Some have an icon next to them that says "efficiency mode".

The attached screenshot is what I got from loading Firefox to ask this question. Multiple scans of my computer using Norton 360 -- including the Startup Scan -- have found nothing awry.

The operating system is Windows 11 Pro Edition Version 24H2 (OS Build 26,100.6584.) Firefox says it is fully up to date.

Asked by evers3 4 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

secure connection

I cannot visit www.lancastergc.co.uk now after years of accessing it. please help me connect it again without the following error notice:- Secure Connection Failed An e… (read more)

I cannot visit www.lancastergc.co.uk now after years of accessing it. please help me connect it again without the following error notice:-

Secure Connection Failed

An error occurred during a connection to www.lancastergc.co.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Asked by oaklan 5 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

  • حُلّت

Apparently my profile was synched with another account?

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appea… (read more)

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appeared. So I created a new profile, got my stuff back to what it should be and then deleted the "new" profile. But now every time I try to get into the correct profile and login into my account, I still get the message from the screenshot. I never ever synched with another profile before and never had an issue in the past. Right now I am rather pissed off, because I lost atleast some of my bookmarks during this whole ordeal.

Asked by hf_alexander 1 day ago

Answered by hf_alexander 2 hours ago

location

Why doesn't Firefox recognize my correct location? It gives me the weather for Chicago, IL on my homepage. I don't live in IL. MS Windows and Edge have my correct locatio… (read more)

Why doesn't Firefox recognize my correct location? It gives me the weather for Chicago, IL on my homepage. I don't live in IL. MS Windows and Edge have my correct location, so why doesn't Firefox?

I have tried to change weather location on my Firefox homepage by putting in the correct town and state, then hitting the search icon but nothing happens, although once I was redirected to the AcuWeather site.

This is not that big a deal as I can get my weather on my Samsung phone, but it is puzzling.

Thanks for your time--Maureen

Asked by mblawent 4 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

How can I restore my shortcuts bar after Mozilla Firefox upgraded

I thought I was just upgrading my Mozilla/Firefox account account and now everything I had is gone. I had an automatic taskbar that went to most of my frequently used se… (read more)

I thought I was just upgrading my Mozilla/Firefox account account and now everything I had is gone. I had an automatic taskbar that went to most of my frequently used services like my bank, yahoo mail, etc. Now I have stupid stuff that I never use. Makes me want to switch to something else.

Asked by vmvk8yzs47 4 hours ago

Last reply by jscher2000 - Support Volunteer 2 hours ago

Issues with bank of america online account using Firefox

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, e… (read more)

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, every action I take results in being sent back to the sign on screen. After clearing with Quicken Support as requested by BOA, I was directed to use a different browser which worked normally. I was told by BOA that the issue was with Firefox.

Asked by rldj 5 hours ago

Last reply by Denys 3 hours ago

  • حُلّت

Bookmarks

In your previous version of Firefox, I could click on "Bookmarks" above the search bar to see all of my bookmarks listed. Is that capability still available? I don't wa… (read more)

In your previous version of Firefox, I could click on "Bookmarks" above the search bar to see all of my bookmarks listed. Is that capability still available? I don't want my bookmarks showing in a toolbar. Thank you.

Rob

Asked by r.winborn 4 hours ago

Answered by Paul 4 hours ago

  • Locked

ftp and firefox for windows

I posted this and was told it was ;posted, but then I got a not found error when I tried to view it, so I'm trying again. I set a site to use firefox as the default… (read more)

I posted this and was told it was ;posted, but then I got a not found error when I tried to view it, so I'm trying again.

I set a site to use firefox as the default app for ftp not realizing ftp support was removed from the browser. I have been trying to get the dialog back that will allow me to change it. I downloaded filezilla to use for ftp. However, I am unable to get the dialog back that will allow me to change apps.

Can someone help me get the dialog back? And, before anyone suggests it, resetting firerfox to the default settings is not an option.

Asked by Wayne 6 hours ago

Last reply by Paul 5 hours ago

ADD ON BUTTON

Previously when you click the ADD ON button a list of extension icons appeared but not if you click ADD ON button a theme tab pops up Now I can not use the extension I wa… (read more)

Previously when you click the ADD ON button a list of extension icons appeared but not if you click ADD ON button a theme tab pops up Now I can not use the extension I want to use eg for video download I could click the downloader icon and the video would start downloading. Now as the list is gone how do you use the down load ext if the icons are not listed. It is now a useless browser as I could not use the extension Even a simple eraser history icon is not there so I had to go to settings to clear data Very inconvenient Before you click the eraser button and history is cleared by 1 click Please restore ADD ON list button to make the browser more convenient as b4. After the recent update all the features are not visible

Asked by eddmil 3 days ago

Last reply by Denys 6 hours ago

Verizon will not verify my account when I try to stream using Mozilla Firefox

When I try to connect to MSNBC Live TV or Fox Sports Live TV while using Mozilla Firefox, I am asked to click on my provider (which is Verizon) so that I can verify my a… (read more)

When I try to connect to MSNBC Live TV or Fox Sports Live TV while using Mozilla Firefox, I am asked to click on my provider (which is Verizon) so that I can verify my account. When I click on that icon (from a choice of 15 or so providers), it sends me to the Verizon page where the message is Please wait - we are verifying your account with a spinning wheel that does not stop spinning. How can this situation be rectified so that I can sign in. It worked fine for years until the last couple of weeks. Thank you, Raymond Birch

Asked by rbirch1952 7 hours ago