Firefox Community Forum

Hello,

I am contacting you because I have a colleague who lost all her bookmarks when migrating her Mac computer. She was syncing with her Professional account. When she migrated and used her account to recover her bookmarks, no data came back. Her laptop was wiped and then reinstalled, so it is not possible to recover any data from it.

Would it be possible for you to find his bookmarks?

Thank you for your help.

Best regards,

Frederic Migaud

I recently updated Firefox on my computer. After that, I can't find my old Bookmarks.

Also I find that I am UNABLE to add any new Bookmark. When I click on the 'Star' in the browser toolbar, there is nothing. Before I used to Get the Add Bookmark tab and a place to SAVE, now there is nothing.

Even after I type in the URL in the address bar, and open up the required page, I am unable to Add it to my Bookmarks.

Please Help!

Gopi Menon [edited email from community support forum]

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw.

Mainly I browse on chess.com, I mention this because there the thing occurs and I can imagine it is quite a 'complicated' website. Stick with me. I administrate clubs and play chess there so open pages regularly, in new tabs, still generally only three simultaneously.

Every 1 in 5 times the page just gets stuck loading. Only parts appear and the little refresh icon up there doesn't show because the X stays (the one to stop loading the page). This is quite annoying. Simply by refreshing it immediately loads properly. But it is ridiculous to keep having to press F5 every couple of minutes before one can get on. As I also used Beta channel on my win11 machine I figured maybe it's that but after several updates it persisted. Now I am using the Normal channel and a Linux Mint OS and exactly the same keeps happening. I have tried a dozen remedies. Like adding an exception to the enhanced tracking in Firefox and several others and nothing fixed this. Does anyone knows how this happens?

And will Mozilla fix this? Or is it completely at the bottom of priorities because it is site specific?

Thanks for any replies (OS most recent Linux Mint Cinnamon. browser version mint-001 1.0 firefox 147.2) (Happened on Windows 11, Firefox Beta as well)

This extension used to work fine for me on youtube but no longer does , it goes through the motions saying its downloading but the resulting file is a 0 bytes , rather than megabytes , ive tried downloading each files size 1080p 720p etc but the result is the same , at first i thought you done this so people would by the pro version but of course thats clearly not the case as no one would buy something is not working , so im not sure what the problem is i may reinstall it just to see if that works , im hoping youtube have caught on and blocking it somehow anyway thanks in advance

William

I have Norton 360. I just reinstalled a brother printer and now I get the "Your browser is being managed by your organization". While I sync with my laptop, as others have said, I'm not an organization. There is an Enterprise policy .

Active Policy Name Policy Value ExtensionSettings {"firefoxhpsureclicksecurebrowsing@bromium.com":{"installation_mode":"blocked"},"firefoxhpwolfsecurityextension@bromium.com":{"install_url":"https://addons.bromium-online.com/wsx.xpi","installation_mode":"normal_installed"}}

I can't store or edit any bookmarks. How do I correct this? I need answers in very simple terms as I am very much a layman with computers. Thank You!

В России блокируют Firefox, по этому авто обновления не устанавливаются, я бы хотел получить ip и url серверов от куда скачиваются обновления. Это поможет обойти блокировку и восстановить работу firefox в России

Good morning. I opened up Firefox this morning and all 4 rows of shortcuts were missing. I have gone into settings and made sure the settings for 4 rows was still the same. I cannot find them anywhere. Please help

Hi, I’m facing an issue with Mozilla Firefox where some websites load very slowly, and sometimes pages don’t open completely or show loading forever.

I’ve already tried restarting the browser and checking my internet connection, but the problem still happens randomly. Other browsers seem to work fine on the same network.

Can anyone guide me on what could be causing this issue? Are there any Firefox settings, cache options, or add-ons I should check to fix this problem?

Thanks in advance.

I set up my new tab (after the Home page which was Google News for my profile) to show shortcuts in four rows. Clicking on these shortcuts opened the URL for an account or webpage. I "pinned" or "dismissed' these shortcuts over time. Somehow, I lost every shortcut and cannot seem to figure out how to recreate this.

Firefox is not allowing me to reach links to medical portal websites to set up accounts saying they can't reach the site and perhaps a firewall is blocking it. I have other accounts on this same portal... HELP please.

Recently I’ve had a few Firefox problems on my W11 desktop. Sometimes when I try to load a website, nothing appears until several seconds (30 or more) have passed. During that time, the bottom of the screen shows the message Transferring data. Then, after that long wait, very often only a top piece (1/3 to ½) of the page appears. If I wait long enough (a minute or two), the rest of the page appears. Another problem is illustrated in the two images. When I go to AARP, I get the first image. T then press the Reload button and the second image appears. This problem is fairly recent. Previously, the first image always loaded with not problem. Any ideas of what’s happening and, even more importantly, how it can be fixed? Thanks.