Lost all tabs and bookmarks toolbar items

Version 84.0.2. Windows 10. I inadvertently opened a second FF window which had no tabs and no bookmarks toolbar. I closed FF which had many open tabs and many bookma… (read more)

Version 84.0.2. Windows 10. I inadvertently opened a second FF window which had no tabs and no bookmarks toolbar. I closed FF which had many open tabs and many bookmarks toolbar items. Now all tabs are lost and all toolbar entries are lost. On reopening FF, only the FF with no tabs and no bookmarks toolbar will open. I have searched and read many "solutions", but nothing that I can get to work. Does anybody actually know what can be done or that nothing can be done. I had not yet reinstalled my general backup program prior to this so there is no other backup and all I have to rely on is FF alone. Are at least the bookmarks toolbar items stored somewhere even if the tabs are not recoverable?

All bookmarks are there except for bookmarks toolbar items.

I would like to restore both tabs and the bookmarks toolbar if possible. If anything can be done, can anyone articulate some clear instructions?

Asked by royhut 2 days ago

Last reply by royhut 10 minutes ago

Cannot Log Into Online Banking Site

I am having trouble logging into my bank's website from Firefox. It's worked fine for several years and I have no clue what triggered it all of a sudden. Furthermore, I c… (read more)

I am having trouble logging into my bank's website from Firefox. It's worked fine for several years and I have no clue what triggered it all of a sudden. Furthermore, I can log in just fine from various other browsers.

I have Google around on the issue for awhile now, and have troubleshooted several different things based on what I've Googled, such as clearing all site cookies, data, cache, etc. Also I had a pop-up blocker add-on but I removed it and that didn't do anything. Lastly, I tried completely uninstalling Firefox and re-installing it without ANY add-ons, but it still doesn't work.

Details on what happens: I go to the log in page, and I put in my user and password and click to log in, and it does nothing. It just basically refreshes the page, so the page comes back up with blank user and password fields.

Any help/ideas on the matter would be much appreciated. Thanks.

Asked by dpsadler11 1 month ago

Last reply by samandapecora 8 minutes ago

Disable annoying update reminders

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminde… (read more)

Is there any way to temporarily disable Firefox (and Thunderbird) update reminders? Mozilla seems to be updating its software so often that I'm getting too many reminders and it's interfering with my work flow. I understand the need to keep software up to date as often as possible but this has now got ridiculous, and I am on the verge of changing my default browser from Firefox to Safari, Chrome or Vivaldi. Please stop forcing every little tiny update onto your users!

Or is there some sneaky little way I haven't noticed under Preferences which already does enable me to do this?

Asked by cliff.douse 2 months ago

Last reply by dulca 13 minutes ago

MS Word Document Displayed Incorrectly in Firefox

I've posted the following in the MS Office Forum: In the Word desktop app I used "-->", which Word autoconverts to a nice arrow. When viewing the document in the brow… (read more)

I've posted the following in the MS Office Forum:

In the Word desktop app I used "-->", which Word autoconverts to a nice arrow. When viewing the document in the browser version of Word it gets mangled and shows up as a "à" symbol. Note: This happens on the same computer! My browser is Firefox (84.0.2). When using Edge or Chrome the arrows are displayed properly.

And got the following answer:

This appears to be a bug in Firefox. The two characters have the same Unicode value, 00E0, but the arrow is in the Wingdings font while the à is displayed in most non-symbol fonts. Although the font box on the ribbon in Word Online says the font of the character is Wingdings, Firefox fails to show it in that font.

Given that both Edge and Chrome seem to be able to display the document correctly, it seems to me that this is a Firefox bug?

Asked by SwabianEagle 16 minutes ago

Office 365 cookie issue

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Kno… (read more)

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Knowing that all cookies will be blocked I logged into office 365 and allowed manually cookies through "view page info" I then selected "set cookies" to allow expecting full access to office 365 mail, but this did not occur. What happened is I logged into office 365 and could see the icons and my login name but could not read the mail.

Office 365 gave the message "we couldn't sign you in please try again" yet I could see my log in name and the office 365 icons for mail, calendar etc.. just not the actual data. If I allow cookies in Browser privacy (which i take it allows cookies always) it woks.

I bring this up because it seems like something is missing in cookies that is not represented in FF.What is the difference between browser privacy cookies and allowing it through view page permissions? Can anyone offer an explanation?

Asked by Mace2 1 week ago

Last reply by Mace2 36 minutes ago

Digital Signature Not Visible on PDF when opened in Firefox

Why Digital Signature Is Not Visible on PDF when opened in Firefox? Sample: http://paineleletronico.net/temp/_documento_assinado.pdf … (read more)

Why Digital Signature Is Not Visible on PDF when opened in Firefox?

Sample: http://paineleletronico.net/temp/_documento_assinado.pdf

Asked by ebarruda 12 hours ago

Last reply by ebarruda 52 minutes ago

TechnologyTo "Media Capture" web page appeared

This is more of a note for developers rather than a question, but I don't where to send it. Without any action from me, this web page appeared in a new tab in Firefox: ht… (read more)

This is more of a note for developers rather than a question, but I don't where to send it.

Without any action from me, this web page appeared in a new tab in Firefox: https://technologyto.com/media-capture.html?v=0.3.7&p=0.3.6&type=update (I was away from the PC when it loaded.)

The extension called "Media Capture" is not intalled in my Firefox. It might have been, a few years ago, as I vaguely remember trying something like it. (It didn't work with encrypted streams, so was no use to me.)

Now "Media Capture" does not exist at addons.mozilla.org, and I didn't find "TechnologyTo" at github.

So it's very odd that something has the power to load that page.

Asked by jon h 1 hour ago

Passwords are in plain view

Hello. I noticed that when using the newest version of Firefox (84.0.2) I can go up to "logins and passwords" and all that's needed, even when not logged into the Firefox… (read more)

Hello.

I noticed that when using the newest version of Firefox (84.0.2) I can go up to "logins and passwords" and all that's needed, even when not logged into the Firefox account in any way is to just click the "eye" icon and it shows the password.

How is this in any way considered secure? Anyone, at any time can just click this and see the passwords to all my web sites. I guess I will need to go back to using Edge where at least it asks me to use my PC login before it shows the passwords.

Asked by rashenfelter70 1 hour ago

capital one website will notlet me sign in

Capital One suggested that I use another web Browser like Chrome. I want to stick with Firefox. Capital One's message when I try to login is, "oops we have hit a snag tr… (read more)

Capital One suggested that I use another web Browser like Chrome. I want to stick with Firefox. Capital One's message when I try to login is, "oops we have hit a snag try again later."

I can get on if I reboot with add-ons disabled

Asked by robzilin 1 hour ago

Last reply by jscher2000 1 hour ago

How to find a previously-made bookmark by searching with a file name

Some time back, I had made a bookmark for a list of books. I cannot find it now on my list of bookmarks. (I have MANY bookmarks.) I'd like to search using the search term… (read more)

Some time back, I had made a bookmark for a list of books. I cannot find it now on my list of bookmarks. (I have MANY bookmarks.) I'd like to search using the search term "book*.*" How would I do this? If this not a feasible way to find my lost bookmark, is there another way that might work?

Thank you for reading and for any suggestions.

Asked by mel.library 6 hours ago

Last reply by jscher2000 2 hours ago

migrating profile in Firefox to new user login, help please.

I am lost so request some expert help!! I have had a few problems on my win 10 pro 64bit pc where my better half had hsd quite a few win profile logon errors. These hsve … (read more)

I am lost so request some expert help!!

I have had a few problems on my win 10 pro 64bit pc where my better half had hsd quite a few win profile logon errors. These hsve bern fixed via regedit until recently where nothing in the hive profile fixes it. (Hardware is fine and no malware just in case you wonder!) As a shortcut I have created a new logon to get the user up and running. Of course Firefox now does not have the old logon's profile available to the 'new' Windows user account.

So I have followed the instructions at https://support.mozilla.org/en-US/questions/1065938 to copy over the firefox profile files to the created user's profile folder.

But this has not worked. No history, passwords, settings etc available to the new windows account, though it looks like the files have been copied however confusingly repeating exercise does not warn about file overwriting!

How can the profile be updated to get all the passwords and settings into the new account?

Notes: Windows and FF up to date. My personal account is still fine it's just the other user account that is the problem. Cannot logon to the other 'old' account to use FF built in profile management but it should be ok in the newly created acount.

Asked by Fuddyduddy 7 hours ago

Last reply by FredMcD 2 hours ago

Constant crash on MacOS (log below)

It's been weeks now since I can't use Firefox. It constantly crashed. I'm using a Macbook Air mid-2011 with Sierra 10.12.6 AdapterDeviceID: 0x0116 AdapterVendorID: 0x8086… (read more)

It's been weeks now since I can't use Firefox. It constantly crashed. I'm using a Macbook Air mid-2011 with Sierra 10.12.6

AdapterDeviceID: 0x0116 AdapterVendorID: 0x8086 Add-ons: %7Bb9db16a4-6edc-47ec-a1f4-b86292ed211d%7D:7.3.9,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:3.10,%7Be4a8a97b-f2ed-450b-b12d-ee082ba24781%7D:4.3,%7Bc189d682-9342-47ab-bb48-34504ce2da1e%7D:0.1.4,screenshots%40mozilla.org:39.0.0,webcompat%40mozilla.org:17.1.0,formautofill%40mozilla.org:1.0,doh-rollout%40mozilla.org:2.0.0,google%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.2,ddg%40search.mozilla.org:1.1,mercadolivre%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.1,default-theme%40mozilla.org:1.1 AvailablePhysicalMemory: 58368000 AvailableSwapMemory: 1195638784 BuildID: 20210105180113 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1611600624 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1611595946 MozCrashReason: MOZ_CRASH(Unhandled exception) Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox PurgeablePhysicalMemory: 0 ReleaseChannel: release SafeMode: 0 StartupCrash: 0 StartupTime: 1611600618 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20210105180113","version":"84.0.2","vendor":"Mozilla","displayVersion":"84.0.2","platformVersion":"84.0.2","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":4096,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Darwin","version":"16.7.0","locale":"pt-BR"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0116","subsysID":null,"RAM":0,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":1}],"features":{"compositor":"none","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocklisted:FEATURE_FAILURE_DL_BLOCKLIST_NO_ID"},"webrender":{"status":"disabled:FEATURE_FAILURE_NOT_QUALIFIED"},"wrCompositor":{"status":"available"},"wrSoftware":{"status":"denied"},"openglCompositing":{"status":"available"}}},"appleModelId":"MacBookAir4,2"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":false,"telemetryEnabled":false,"locale":"en-US","intl":{},"update":{"channel":"release","enabled":true},"userPrefs":{"browser.cache.disk.capacity":645120,"browser.shell.checkDefaultBrowser":false,"browser.search.region":"BR","browser.search.widget.inNavBar":true,"widget.content.allow-gtk-dark-theme":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 6:"Gecko_IOThread",7:"Timer",10:"Socket Thread",11:"Permission",12:"JS Watchdog",13:"JS Helper",14:"JS Helper",15:"JS Helper",16:"JS Helper",18:"Cache2 I/O",19:"Cookie",20:"DOM Worker",20:"IPDL Background",24:"Worker Launcher",25:"Compositor",26:"ImageIO",27:"QuotaManager IO",36:"IndexedDB #1",38:"DOM Worker",43:"StyleThread#2",41:"StyleThread#0",42:"StyleThread#1",58:"StreamTrans #59",65:"StreamTrans #66",81:"StreamTrans #82",87:"StreamTrans #88",96:"StreamTrans #97",98:"ImageBridgeChld",102:"GMPThread",103:"ProcessHangMon",42:"BgIOThreadPool #1",43:"TaskController Thread #0",44:"TaskController Thread #1",45:"TaskController Thread #2", Throttleable: 1 TotalPhysicalMemory: 4294967296 UptimeTS: 7.71425086 Vendor: Mozilla Version: 84.0.2 useragent_locale: en-US

Asked by adessio 6 hours ago

Last reply by adessio 2 hours ago

suddenly safeway.com will not support firefox. Told to install chrome browser and use that.

The Safeway website has always supported Firefox until recently. Now we are told it is incompatible with Firefox and you must use the Chrome browser. Complained to Safewa… (read more)

The Safeway website has always supported Firefox until recently. Now we are told it is incompatible with Firefox and you must use the Chrome browser. Complained to Safeway and they just said they will forward it to their website manager.

Firefox works with all other websites I use.

Asked by Barry Jedrick 2 hours ago

Last reply by jonzn4SUSE 2 hours ago

Firefox suddenly will not start

During class today, Firefox unexpectedly crashed on my Windows 10 PC after downloading a pdf file from my History teacher. Now, when I try to open Firefox, a transparent … (read more)

During class today, Firefox unexpectedly crashed on my Windows 10 PC after downloading a pdf file from my History teacher. Now, when I try to open Firefox, a transparent box quickly appears before disappearing again, not opening Firefox. I have yet to find a solution that has worked.

Asked by micjdig2 4 days ago

Last reply by FredMcD 2 hours ago

I cant sign in with Google to my Google linked accounts

Hi. Firefox is not letting me sign in to my various Accounts / Web sites that are linked to my Google account Certain web sites I have an account with wont let me sign in… (read more)

Hi. Firefox is not letting me sign in to my various Accounts / Web sites that are linked to my Google account

Certain web sites I have an account with wont let me sign in with my email & password as a dialogue box pops up saying " This account is linked to your Google accout. Please use the connect with Google button to log in" When I click the "Connect with Google" button. a new blank web page opens up & just hangs.

I have refreshed firefox but the problem remains. I CAN sign in with every other browser, but this is a bloody hassle

Any suggustions / solutions much appreciated

Thanks in advance

Asked by Speedkiwi 4 hours ago

Last reply by FredMcD 2 hours ago

Crashing Tabs

Good Afternoon, I have been experiencing issues with Firefox for the past couple of months. Whether I have two or ten tabs open, the browser stops working, crashes then e… (read more)

Good Afternoon,

I have been experiencing issues with Firefox for the past couple of months. Whether I have two or ten tabs open, the browser stops working, crashes then exists out of all the tabs. I have tried various things to solve this problem, to which I have found no solution. I would greatly appreciate the assistance provided as to what I should do about this. Below are a few of the many submitted crash reports.

Please respond as soon as possible.

Thank you so much.

Respectfully,

Ayan

Report ID Date Submitted bp-1ed2720c-3c6d-4cc7-9e11-b4a0a0210125 1/25/2021, 5:24 PM bp-43aaf5df-fe65-46d3-ac81-5f0d00210125 1/25/2021, 5:24 PM bp-2c554db1-4bb5-4a3e-a672-49d5c0210125 1/25/2021, 5:24 PM bp-0625794f-41c7-4a07-940a-f9f5f0210125 1/25/2021, 5:24 PM

Asked by ayanhsu947 4 hours ago

Last reply by FredMcD 2 hours ago