Showing questions for topic:

Why can I access my Facebook account on Microsoft Edge but not on Firefox, my preferred browser?

Several months ago I was able to access my Facebook account on Firefox, my default web browser. But a few weeks ago I was not able to do so. However, I can access my ac… (read more)

Several months ago I was able to access my Facebook account on Firefox, my default web browser. But a few weeks ago I was not able to do so. However, I can access my account on Microsoft Edge, which is not my default browser. Why can't I now use Firefox to access Facebook? Thanks so much for your help.

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Firefox Site breakages
Denys replied 3 weeks ago

google site no longer shows search button

My home page has always been www.google.com.Today when going there i have no option to search because the search button is gone,and all i see are ai prompts.I click my h… (read more)

My home page has always been www.google.com.Today when going there i have no option to search because the search button is gone,and all i see are ai prompts.I click my home page icon,and still get the same thing.

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Firefox Site breakages
Paul replied 3 weeks ago

Failure when trying to make a BACS transfer of money from my account

When I try to transfer money from my bank account using the BACS system the screen goes blank when I have to confirm the transfer. I did this successfully for years. I sp… (read more)

When I try to transfer money from my bank account using the BACS system the screen goes blank when I have to confirm the transfer. I did this successfully for years. I spoke to the bank and they say this is a fault with the Firefox browser. When I change to Microsoft Edge browser then everything works well.

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Firefox Site breakages
Denys replied 3 weeks ago

YouTube Watch History Not Being Recorded in Mozilla Firefox

Hello Mozilla Support, I’m experiencing an issue with YouTube watch history specifically in Mozilla Firefox. I am signed in to my YouTube account, and when I watch videos… (read more)

Hello Mozilla Support,

I’m experiencing an issue with YouTube watch history specifically in Mozilla Firefox.

I am signed in to my YouTube account, and when I watch videos in Firefox, those videos are not being added to my YouTube watch history. However, the same or any other videos I watch on other browsers and on other devices are correctly appearing in my YouTube history.

This appears to be specific to YouTube usage in Firefox.

Could you please investigate whether there is a Firefox-specific issue affecting YouTube watch-history registration, such as cookies, site data, privacy settings, or compatibility with YouTube?

Details: 

   Browser: Mozilla Firefox
   Account: Signed in to YouTube
   Issue: Videos watched in Firefox do not appear in YouTube watch history
   Other browsers/devices: YouTube history works normally
   Reproducible: Yes, when watching videos through Firefox

Please let me know if there are any Firefox settings, troubleshooting steps, or diagnostic information you need from me to investigate this further.

Thank you.

Open 1
Firefox Site breakages
Denys replied 4 weeks ago

Why can I no longer www.old.reddit.com?

Since yesterday, I have been trying to access www.old.reddit.com - which I have been using for 15 years and is a much better version than the new one they introduced seve… (read more)

Since yesterday, I have been trying to access www.old.reddit.com - which I have been using for 15 years and is a much better version than the new one they introduced several years ago, reddit.com?

I keep getting "The page isn’t redirecting properly

Firefox can’t connect to the server at old.reddit.com"

What is going on?

Open 1
Firefox Site breakages
jbr replied 1 month ago