Bookmarks

Hello Mozilla team, I recently received an update for the latest version of your browser and installed it. However, all of my bookmarks appear to be missing. I have an H… (read more)

Hello Mozilla team,

I recently received an update for the latest version of your browser and installed it. However, all of my bookmarks appear to be missing. I have an HTML backup of my bookmarks stored on a USB drive, but when I attempt to import it into the updated browser, I receive a message stating that the file is not recognized as a bookmark file and cannot be uploaded. This is unusual, as I am able to import the same HTML file on other computers and browsers without any issues.

I also tried using the “Sync” function to restore my bookmarks, but this did not work either.

Could you please advise on how I can resolve this issue?

Regards, James

Asked by silicontechtrade 9 hours ago

autofill

In Firefox a person used to be able to set Firefox to autofill your email address at pages when you sign in. Either I can't remember where that setting is or it's no long… (read more)

In Firefox a person used to be able to set Firefox to autofill your email address at pages when you sign in. Either I can't remember where that setting is or it's no longer available to use. Can I get some help with this ?

Asked by gwest77 1 day ago

Last reply by gwest77 9 hours ago

Manage payment method

I don't have a way to manage payment methods - the article in Support doesn't match what I see in Settings. I was able to add a new credit card while using a website but … (read more)

I don't have a way to manage payment methods - the article in Support doesn't match what I see in Settings. I was able to add a new credit card while using a website but I can't delete the old one.

Asked by Big Fella 10 hours ago

Firefox System Message?

Is there a specific name for the Firefox notification bar, other than that? NOT anything to do with popup blocking. The same bar that has the "mailto" handler pop up that… (read more)

Is there a specific name for the Firefox notification bar, other than that? NOT anything to do with popup blocking. The same bar that has the "mailto" handler pop up that appears beneath the address bar. All I can find is information related to website popup blocking which is obviously no help at all.

Thanks, Frig

Asked by frig 1 day ago

Last reply by frig 10 hours ago

Saved web pages at startup

1. My customised webpages at startup no longer appear. Instead pages http://firefox/firefox.exe and http://files/Mozilla come up. 2. If I change its Open pages where I l… (read more)

1. My customised webpages at startup no longer appear. Instead pages http://firefox/firefox.exe and http://files/Mozilla come up. 2. If I change its Open pages where I left off, with my customised webpages, I get my customised pages back with extra tabs open for http://firefox/firefox.exe and http://files/Mozilla upon re-opening 3. I have clear, cache, browing data, etc. Any ideas?

Asked by Roger Miller 14 hours ago

Close Android Tab from Desktop with search filter

I have 150+ tabs open of Firefox Android. I would like to close some of them conveniently. I have synced my tabs and on desktop I have now 2 ways to access them. 1. On … (read more)

I have 150+ tabs open of Firefox Android. I would like to close some of them conveniently.

I have synced my tabs and on desktop I have now 2 ways to access them.

1. On the left "Synced Tabs". This is very nice, I can filter by text and open the appropriate tab. Now I decide, I want to get rid of it. Closing on closes on Desktop, which is expected behavior.

2. Using the "Show tabs on other device" icon. This lists all my tabs, some directly, some in sub-directory "inactive". I could now click the x button next to the tab and close it. But: Having 150+ tabs open, it is very difficult to find the open tab in question. I even have to click "Show more tabs".

Basically I would like to use version 1, find a tab, right click and select "close synced tab".

Am I missing an option?

Asked by mozilla773 1 day ago

Last reply by mozilla773 17 hours ago

page not loading

trying to get into my website editing site - once i'm in, the particular page i want isn't loading. I've deleted cache, tried opening on Safari and it's still not working… (read more)

trying to get into my website editing site - once i'm in, the particular page i want isn't loading. I've deleted cache, tried opening on Safari and it's still not working.

It works on my android phone.

attached is the message i get.

thanks for your help

Asked by Eva joan 17 hours ago

There are no articles related to this problem in the help section

Hello  I have read all the recovery related articles in the help section of the site and if there was a way to recover, I have tested it. I ask my question once again:  H… (read more)

Hello  I have read all the recovery related articles in the help section of the site and if there was a way to recover, I have tested it. I ask my question once again:  How is it possible that after I log in to Mozilla Firefox and sync my account, instead of recovering the information, all of it is deleted from other connected devices as well? I didn't even have time to make any changes in the sync menu and my account, and as soon as the sync was done, instead of recovering the information on the device that I had just synced, the information was deleted from my old devices such as my Android mobile phone, without my intervention. This is a very big and important problem and rest assured that there is no explanation in the help section about this. Please understand the problem and refrain from sending me links to re-read all the articles I've read.

Asked by Mehdi Yosefpour 18 hours ago

Taskbar problems

Is anyone else having this issue? The top right of the task bar is supposed to offer the chance to minimize or close the window, with an underscore and an x, ans well to … (read more)

Is anyone else having this issue? The top right of the task bar is supposed to offer the chance to minimize or close the window, with an underscore and an x, ans well to to pop out the window with the two rectangles, one behind and above the other. Mine no longer show up on Firefox, and I can't figure out how to bring them back, if it is even possible.

Asked by AlanWhipple 19 hours ago

rmeove profile name from taskbar icon

Now that the new profiles have arrived, the taskbar icon will always add the name of the profile I am currently using. And that profile HAS to have a name, you are not al… (read more)

Now that the new profiles have arrived, the taskbar icon will always add the name of the profile I am currently using. And that profile HAS to have a name, you are not allowed to leave it blank. I just named it A just becasue it needed to have any name. But I would actually prefer it not to be oncluded, as there is no need. Is there a way (or will there be) to remove the profile name to return to the look that was perfectly fine until yesterday?

Asked by Thaliel 20 hours ago

Make FF open certificates in standarized OS (windows) window instead of custom FF tab

Seriously - it could be as easy as to just click "view certificate" so it opens up in Windows's standard certificate window where I can easily import it to my cert store,… (read more)

Seriously - it could be as easy as to just click "view certificate" so it opens up in Windows's standard certificate window where I can easily import it to my cert store, but someone decided it requires a bunch of useless and forgettable tasks so that FF recognizes it.

Asked by uacnix 22 hours ago