Firefox Community Forum

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to do that, I was asked for my home address. It's a general rule of internet marketing that people who use the internet would rather do anything than pay for something, so it's bad psychology to impose unnecessary conditions when you're asking for a donation. I don't have to provide my home address when I make donations to other organisations, so why does Mozilla need my home address? I apologize if this is the wrong place to ask this question, but I can't find anywhere else to ask it!

Thanks,

Shaun.

BLUFF:

1. Long start up times (do not see this on other browsers) 2. FIrefox often crashes. Browser tells me that a report has been sent. To where? No response. 3. How do I check if my browser is up to date?

What could be causing this? What are my effective actions to increase performance?

System Summary is below:

OS Name Microsoft Windows 11 Home Version 10.0.26200 Build 26200 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name DESKTOP-JK3NIOU System Manufacturer HP System Model HP ENVY TE01-1xxx System Type x64-based PC System SKU 13Z31AA#ABA Processor Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz, 2904 Mhz, 8 Core(s), 16 Logical Processor(s) BIOS Version/Date AMI F.40, 7/29/2021 SMBIOS Version 3.2 Embedded Controller Version 88.20 BIOS Mode UEFI BaseBoard Manufacturer HP BaseBoard Product 8767 BaseBoard Version A (SMVB) Platform Role Desktop Secure Boot State On PCR7 Configuration Elevation Required to View Windows Directory C:\WINDOWS System Directory C:\WINDOWS\system32 Boot Device \Device\HarddiskVolume1 Locale United States Hardware Abstraction Layer Version = "10.0.26100.1" User Name DESKTOP-JK3NIOU\Owner Time Zone Central Standard Time Installed Physical Memory (RAM) 16.0 GB Total Physical Memory 15.8 GB Available Physical Memory 9.63 GB Total Virtual Memory 51.8 GB Available Virtual Memory 42.0 GB Page File Space 36.0 GB Page File C:\pagefile.sys Kernel DMA Protection On Virtualization-based security Running Virtualization-based security Required Security Properties Virtualization-based security Available Security Properties Base Virtualization Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control, APIC Virtualization Virtualization-based security Services Configured Hypervisor enforced Code Integrity Virtualization-based security Services Running Hypervisor enforced Code Integrity App Control for Business policy Enforced App Control for Business user mode policy Off

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a website link and in the bottom left hand corner it instead tries to open a youtube link at the bottom of the page.

When I do try to create, rename or delete a profile, I get the message, "An unexpected error has prevented your changes from being saved".

I have a new Windows 11 PC. I installed Firefox first from the Windows store and had problems adding a second profile. Now, I've downloaded the full installer and still have the problem after multiple uninstalls, deleting the appdata Firefox folder and re-installing. I've also tried to rename the FF folder after encountering the problem and just restarting FF. It seems to create a new folder with profiles, but I can't create or delete the profiles from the profile manager or from about:profiles.

I've also checked that the folders and profiles.ini are not in read-only. I've also tried to manually create profiles or create profiles using the command prompt. Nothing seems to work.

Good morning, the "Payment Methods" section has disappeared. In its place, I see a link called "Manage passkey in system settings," which takes me to the Windows 11 Passkey section, which I've NEVER enabled!

If I create a new profile, the "Payment Methods" section appears as normal, but when I link it to my Microsoft account for profile sync, the "Payment Methods" section disappears and "Manage passkey in system settings" reappears.

How can I fix this? Thanks

Hello,

I have today encountered a reproducible issue with Firefox 145.0.2 (64-bit) on my system (CachyOS Linux). Whenever I press the "Print" button in the printing dialog for a PDF file, the browser freezes and no longer reacts to anything. I had to kill the process manually and try again. I have then downloaded the PDF and opened a different application to print it - that worked fine. Is this a known issue with Firefox? Does anyone have an idea how to fix this?

I already tried resetting the printer settings in the browser, but that did not change anything.

Thanks, Stefan

We are experiencing an ongoing issue with Firefox that persists even after performing the following troubleshooting steps: - Uninstalled Firefox completely. - Removed all browser add-ons and extensions. - Reinstalled the latest version of Firefox. Despite these steps, the issue still occurs: Browser crashes, pages not loading, extension not working. Additional Information: - Operating System: Windows 11 Pro - Firefox Version: 145.0.1 - Error Message:

We would appreciate guidance on resolving this problem, as standard troubleshooting has not resolved it.

Thank you in advance for your assistance. Kind regards, Edward

Hi, I have 30 Firefox processes running and they are taking up ~2700 MB (84%) memory. I have 8GB installed memory. I'm running Win 11. What causes processes to run and how do I know which ones I can end?

Any help is appreciated.

Thanks, John

I don't know if this is the proper topic, but I'm not sure what to call it. For the longest time I've had an issue with the settings being reset every time I open the browser - all my add-ons are off, all my configurations return to the original state, every single time. I have to manually turn them on all over again every time. Does anybody else has the same issue? Can it be solved somehow? Do I need to redownload Firefox or something?

The operating system is Windows 11, and the following content is configured in the HOSTS file on the C drive: 192.168.10.10 www.simon.com 192.168.20.10 www.simon.com There are two private network servers providing website services, with server A's IP at 192.168.10.10 and server B's IP at 192.168.20.10. Then use Firefox to browse the website www.simon.com and set up Firefox's network.dnsCacheEntries、network.dnsCacheExpiration、network.dnsCacheExpirationGracePeriod Three configuration items are 0. When accessing normally, www.simon.com points to 192.168.10.10. When the 192.168.10.10 server fails, will it redirect to 192.168.20.10. What is the latency for switching domain names in Firefox? What is the mechanism for switching?

Using latest Firefox browser, when I open Google and want to ‘paste’ a word, it will not let me. Instead I get this default message, that I can’t delete. I can type anything I want, but I can’t ‘paste’ a word or words. How to fix please? HP desktop PC Windows 11 64 bit I see there is a 'new' (to me) AI mode icon in the 'same' search window as where you type on the 'right' of the search box. Maybe I just haven't noticed because I didn't have an issue before.

Thanks in advance for any suggestions

After a re-start, my Firefox browser on a Dell laptop lost all history and has since also not been collecting websites visited. When opening a new tab, the shortcuts and recently visited websites are also gone and no longer being collected. My CCleaner recently updated itself to a new version but I unchecked the delete history for Firefox (which treacherously is clicked by default - I fell into that trap before). Happy to blame the new CCleaner but that would not explain why history is not being collected now - to me the fault seems to lie with Firefox instead. Another possibility that went through my mind: Is Microsoft sabotaging users of Windows 11 to force them to buy new? PS: Under "Privacy", "History", the setting is "Firefox will remember history", as it always has been and should be. But it has forgotten all previous history and it is no longer collecting any new history either!

This falls under: Accesibility, or passswords, or privacy & security... Or, this fumbducker shosn't doe nit. Anyhow, if you've more smarts and knowledge than me, I need to solve the above mentioned problem. Many thanks.