I can't use firefox on my computer anymore.

I am not able to use Mozilla Firefox on my computer. It's the only browser I have been using. When I tried logging in today, I got a pop up the said: 147.0.1 is not compa… (read more)

I am not able to use Mozilla Firefox on my computer. It's the only browser I have been using. When I tried logging in today, I got a pop up the said: 147.0.1 is not compatible with min version 147.0, max version 147.0. Try to reinstall. I reinstalled but no luck. Please help. I need my bookmarks.

Asked by Eva Bingham 3 hours ago

Cannot log in to Outlook from Firefox (only)

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried cleari… (read more)

Since latest upgrade (1/16/2026) I cannot log in to Outlook email. This is specific to Firefox 147.0.1 (Chrome and Pop Peeper logins to Outlook work fine). I tried clearing cache, updating, restarting, rebooting, trouble-shooting mode, private window etc. to no avail. I get 400 error from Outlook.

Asked by webmjmweb 1 day ago

Last reply by webmjmweb 4 hours ago

After updating Firefox to 147.0.1, two Firefox entries appeared in the app list.

I installed Firefox 147.0 using Firefox Setup 147.0.exe to D:\Programs\Mozilla firefox. After updating Firefox to 147.0.1 via the Help menu, two Firefox entries appeared… (read more)

I installed Firefox 147.0 using Firefox Setup 147.0.exe to D:\Programs\Mozilla firefox.

After updating Firefox to 147.0.1 via the Help menu, two Firefox entries appeared in the “Settings” app list.

Why did it become multiple?

Will the number of Firefox entries in the app list keep increasing forever with every future update?

Asked by rNhNR YKeBV 4 hours ago

Firefox update

a few days ago I received a message that i had an upgrade from Firefox. After that I can't find the bookmarks I had saved for paying bills as well as other important item… (read more)

a few days ago I received a message that i had an upgrade from Firefox. After that I can't find the bookmarks I had saved for paying bills as well as other important items.

Asked by Lloyd Johnson 4 hours ago

Online shopping fails with access denied

I am getting an access denied message with shop.coop.co.uk, but not with any other online shopping site. I have tried all the usual suggestions like reboot, clear cach… (read more)

I am getting an access denied message with shop.coop.co.uk, but not with any other online shopping site.

I have tried all the usual suggestions like reboot, clear cache, remove proxy, and I do not have VPN.

I have downloaded the html of the message, and taken a screenshot of it as shown below. Looking into the html, there are references to Incapsula, which may suggest where the problem lies?

This problem started when I had to change my Virgin Media hub from Super Hub 2 to Hub 4 around July last year.

One suggestion that is often made is to delete cookies. However it is not clear which cookies may be relevant.

Any ideas on how to identify the source of this issue will be most welcome.

Geoff

Asked by Geoff 4 hours ago

Syncing tabs isn't working

I use an iMac (2019) and MacBook (2015) but my tabs aren't syncing between the two. I've refreshed the syncing a few times but the MacBook is still showing two lots of … (read more)

I use an iMac (2019) and MacBook (2015) but my tabs aren't syncing between the two.

I've refreshed the syncing a few times but the MacBook is still showing two lots of tabs for the iMac, and both of them are showing pages that are no longer open.

I'd really like to be able to move between the two so if anyone has any suggestions on how to get FireFox to sync, I'd be really grateful. :-)

Asked by walkinginbluebells 20 hours ago

Last reply by jonzn4SUSE 5 hours ago

address bar search

I had to actually sign up fort a Mozilla account,the multiple hoops I had to jump through were ridicules, in order to ask a question of Firefox. I do not want my address … (read more)

I had to actually sign up fort a Mozilla account,the multiple hoops I had to jump through were ridicules, in order to ask a question of Firefox. I do not want my address bar to be my search engine. How do I disable the search engine in my address bar? And now I have to wait for an answer!!!!!!!! I used to love and trust Firefox. Not anymore.

Asked by marcellaolejniczak 5 hours ago

Last reply by Agent virtuel 5 hours ago

Mozilla Firefox Extensions

In my new PC on Windows 11, I decided to install the Mozilla Firefox from the "Microsoft Store". However, unfortunately, I realized that some Add-ons (extensions) where … (read more)

In my new PC on Windows 11, I decided to install the Mozilla Firefox from the "Microsoft Store". However, unfortunately, I realized that some Add-ons (extensions) where missing from the Firefox's "Gallery of Extensions". Among them, the well known and valuable extension '"Enhancer for YouTube", which I have installed on every browser that I use. So, if I don't find a solutions for this issue, I am about uninstall the Firefox and reinstall it from Mozilla's Website..

Asked by rogergr311049 5 hours ago

Last reply by jonzn4SUSE 5 hours ago

Profiles

Recently, Firefox updated and ask me to setup a profile, which I have not yet done since importing my data from google chrome in 2025. After skipping the setup, Firefox t… (read more)

Recently, Firefox updated and ask me to setup a profile, which I have not yet done since importing my data from google chrome in 2025. After skipping the setup, Firefox then deleted all my data and it has since been irecoverable. I have already checked the box last update that specifically said to not ask me again for setting up my profile. After the recent update, the question popped up again and now I cannot recover my original profile, all my browsing history, all my browser-saved data, and all my cookies and logins

Asked by Drew Villasor 10 hours ago

Last reply by Denys 8 hours ago

Non-removable settings? "English (GB)" language and "Autoplay -> "About:Welcome" -> "Allow Audio and Video"

Hi, Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings: -- I'd like to remove Languages -> English (GB) (its existen… (read more)

Hi,

Looking at my Firefox 147.0.1 settings for macOS 26.2 (Apple M1), I'm trying to adjust two settings:

-- I'd like to remove Languages -> English (GB) (its existence has odd side effects, like triggering United Airlines to offer fares in Pounds Sterling, and I'd prefer to just have English (US))

-- I'd like to disable Play Audio and Video for about:welcome (in regular and private windows)

I can see no way to accomplish this currently -- why?

Thanks.

Asked by J St Sauver 14 hours ago

Last reply by Denys 8 hours ago

Site won't open properly

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't… (read more)

We are a high school alumni association and Firefox is used primarily for our social media sites but yesterday it started not opening our Facebook page properly - doesn't open the whole page, won't open the comments and if you click on something it just sits and spins

Asked by manateehighalumni 8 hours ago

Last reply by Denys 8 hours ago

Tabs/links won't open with left click of mouse.

All of the sudden when on say a Amazon page and you LEFT click on a item description typically a page will open about that item and now it doesn't anymore. If I want to s… (read more)

All of the sudden when on say a Amazon page and you LEFT click on a item description typically a page will open about that item and now it doesn't anymore. If I want to see that item, I have to RIGHT click on it and have to chose "open link in new tab" and then can see details of my item. This happens on other pages as well. I can also hold down the LEFT side of the mouse and I will see a tab open that says "we can't preview this link" and in bold text it says "visit link"

How can I get it back to working like it should. Issue is only with my laptop, my other computers work just fine.

Scott/Omaha

Asked by Scott Shaeffer 8 hours ago