When I print web page content using Firefox, the content of checkboxes and buttons is lost.

Due to the lack of a suitable topic related to “print” options, I can only choose the topic related to persistence, "Download and Save." The first image is part of the o… (read more)

Due to the lack of a suitable topic related to “print” options, I can only choose the topic related to persistence, "Download and Save."

The first image is part of the original webpage, where one of the buttons is selected.

However, in the print view (the second image), the selected state disappears.

I have switched across multiple devices, various versions of Firefox, and several different printers (MS Print to PDF or physical printers), and this phenomenon consistently occurs.

Firefox is my daily browser, but in order to print similar financial approval forms, I have to switch to Edge or Chrome to complete the task.

I hope Mozilla's excellent engineers can locate and fix this issue.

Thank you.

Asked by 635219415 3 days ago

Last reply by 635219415 26 minutes ago

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account.

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account. I us… (read more)

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account.

I use same google account with google chrome, but google chrome doesn't show Japanese suggestion.

As for setting on Firefox, I unticked other than "show search suggestions".

How do I resolve it?

Thank you.

Asked by grn778 16 hours ago

Last reply by grn778 1 hour ago

Support for FileSystemAPI

Are their any plans anyone knows off to create a version of Firefox that supports the ability to use FileSystemAPI on directories. The current one won't work with a Bea… (read more)

Are their any plans anyone knows off to create a version of Firefox that supports the ability to use FileSystemAPI on directories.

The current one won't work with a BeatBuddy project and SD cards that are saved on my computer using their online editor - https://bbmo.singularsound.com/ - which forces me to use another browser for that...

Asked by matt43 4 hours ago

Volume slider 'contracts' to mute/unmute button when audio file over 1h

On various websites with embedded podcasts, when the file goes past 1h the volume 'slider' goes away and becomes a basic mute/unmute button. How can i force Firefox to al… (read more)

On various websites with embedded podcasts, when the file goes past 1h the volume 'slider' goes away and becomes a basic mute/unmute button. How can i force Firefox to always display the volume slider?

Asked by cosmitzian 5 hours ago

Firefox turns off my display in rare moments when the width of the window passes 1515 pixels.

I know, sounds stupid, but it is what it is. It happens rarely, only with Firefox on the secondary display from my laptop, via HDMI. It starts with some random few thin h… (read more)

I know, sounds stupid, but it is what it is. It happens rarely, only with Firefox on the secondary display from my laptop, via HDMI. It starts with some random few thin horizontal bars across the window itself, and soon, it turns off my display. It seems the bigger the window is, the more severe the issues. So full screen usually, it shuts it off and keeps it off. Not black screen, no signal style. I manage to get it out by Winkey+arrow. If i then put it back same issue. If i lower the width of it, it manages to stay coherent longer, but still resets the display with a quick black screen on page reload. The lower bounds on a 1920x1080 display resolution was 1515 pixels. At 1515 pixels, it works fine, once this is triggered, it's very repeatable on 60-70% of webpages. If i drag another window on top of Firefox, the monitor comes back up.

Before anyone asks: I have tried turning off hardware acceleration. I have tried putting firefox.exe to run on the integrated video card and on the dedicated 1060 Max Q videocard. I have cleared cache and etc.

This persists on a Windows session, across multiple Firefox restarts. A computer restart technically fixes it but i have no clue what triggers it. Laptop monitor works fine.

Asked by cosmitzian 5 months ago

Last reply by cosmitzian 5 hours ago

Recovery key

Hello I have just installed Firefox on a new machine and was wondering how I can activate the recovery key?

Asked by Teesh 6 hours ago

Firefox failure: Blank screens when opening a new tab or webpage

Full Blank screen when opening new tab or webpage Does this intermittently, at least once per day. Recovery is to clear all active apps from memory, then reopen Firefox… (read more)

Full Blank screen when opening new tab or webpage Does this intermittently, at least once per day. Recovery is to clear all active apps from memory, then reopen Firefox; previouse tabs are present.

No relation to number of tabs open or number of other apps open.
This problem has persisted for at least 2 FF build updates.
 It is NOT A MEMORY ISSUE, I checked last failure

3.8gb in use out of 8gb!

Using Android 13. Firefox: 139.0.4 (Build #2016095887), hg-3825afc77e5b+ GV: 139.0.4-20250609112858 AS: 139

Asked by Main 6 hours ago

Harborfreight breaks when responding to a search

Again ONLY in FF harbor freight search function breaks when entering a search. Yes, please don't give me the MS ctrl-alt-del type of response about cookies.... That was … (read more)

Again ONLY in FF harbor freight search function breaks when entering a search.

Yes, please don't give me the MS ctrl-alt-del type of response about cookies.... That was done many times before posting this. The website works fine in Brave. MS Edge well, let's not speak of it in public company shall we.

So, now what the heck is happening to FF???? I have contacted HF three times and they referred me to use other browsers other than FF. No, I DO NOT have multiple extensions nor themes. FF is bare bones but for uBlock. Hardware acceleration is off and MS Clear type is on. Anybody wanna fess up, who broke this????

Asked by SheepDog 3 days ago

Last reply by SheepDog 8 hours ago

Latest Validity Period of Root Certificate Used for Firefox Add-on Signature Verification

I understand that Firefox relies on both intermediate and root CA certificates for verifying add-on signatures. There was a recent incident where a root certificate expir… (read more)

I understand that Firefox relies on both intermediate and root CA certificates for verifying add-on signatures. There was a recent incident where a root certificate expired on March 14, 2025, as noted in the following article: https://support.mozilla.org/en-US/kb/root-certificate-expiration

Could you please let me know the latest validity period (expiration date) of the root and intermediate certificates currently used for add-on signature verification in the latest version of Firefox (139.0.4)? I understand the certificates involved may vary depending on the add-on, but I would like to confirm this specifically for the following add-on:

X-Forwarded-For Header https://addons.mozilla.org/en-US/firefox/addon/x-forwarded-for-injector/

Thank you in advance for your assistance.

Asked by kkinoue 9 hours ago

page loading stalls or glacially slow - is it Firefox or search engine or AddOns or IP... ?

Sending this using Safari because Firefox is totally messed up. Firefox 115.24.0esr (64-bit) OSX 10.13.6 High Sierra 2011 Mac Power Book (MPB) with 16 GB RAM. Verizon DSL… (read more)

Sending this using Safari because Firefox is totally messed up. Firefox 115.24.0esr (64-bit) OSX 10.13.6 High Sierra 2011 Mac Power Book (MPB) with 16 GB RAM. Verizon DSL line, download speed tests from 10-14 Gb/sec but Latency is always 400-900+ msec. No way to measure Jitter with speedtests that will run on my older system, or Bufferbloat now that DSLreports has gone dark.

I want a tool that will allow me to see all the attempts to connect, and packets/traffic, to see it its my old computer going bad, Firefox, the wireless or wired connection to the DSL modem/router, or the DLS modem/router itself, such as a problem with reaching the Domain Name Server (DNS) etc.

I can access the DSL modem/router in the browser, but there isn't much documentation. Its made by Actiontec but customized firmware for Verizon.

The problem persists whether I am using wifi or an Ethernet cable.

My wifes 2010 MBP computer with 8GB RAM using about 6.4GB, running High Sierra and Firefox 115.24.0 (esr) seems not to have the problem at all.

Firefox will show something in the lower left corner, "connecting to..." or "loading..." etc. It can stall with either status.

Search engines would be StartPage or DuckDuckgo. With DDgo, sometimes it just spins forever, but if I click on the URL bar, it drops down another line with the same URL and "--Visit" appended. Sometimes that will load, but seems random.

Some URLs / links open in a few seconds, some spin forever.

I first called Verizon Tech support on May22 about problems (see full exchange of repeated calls & new trouble tickets below). I think, IIRC, this happens to be shortly after I upgraded my Firefox version. They have admitted to PINGs not returning, packet loss, no excuse for the Latency.

I do have a lot of pages/tabs open; Activity Monitor says my memory use is about 14GB, but the Memory Pressure stays low in the green. I also run Thunderbird, TextEdit, maybe Adobe Reader and Excel. But even when I close everything else, the non-loading issue persists. When I shut down Firefox, the memory pressure can go into the red and take a very long time (so I always shut down all other apps first). A recent shutdown stalled & I ended up losing many open pages/tabs, but even the slimmed down load has the same problem.

I have shut off the AddOn NoScript, but the problem persists.

FILE: verizon DSL tech support WED 21MAY25 glacially slow web page connection

800-837-4966 AGENT DSL tech support

failing the PING reset my IP address still fails PING

trouble ticket MDHM03KR7A

2-3 working days for networking team to resolve

THUR 22MAY25 call back from networking guy. they raised the speed to 13.4 but latency still 28, he says should be 15 max. Asked him to optimize by reducing download speed. will call back later or tomorrow.

Asked by FireFoxSucks 12 hours ago

Last reply by FireFoxSucks 10 hours ago

How to Right Click > copy & paste in Firefox when using Google Docs?

I'm using Google Docs in Firefox. Every time I right click and then click paste I get a message explaining that Firefox is incompetent and I need to hook my keyboard up t… (read more)

I'm using Google Docs in Firefox. Every time I right click and then click paste I get a message explaining that Firefox is incompetent and I need to hook my keyboard up to my tablet and use Ctrl + V. And tap/clicking Edit > paste won't work either. I use a mouse with my tablet, but not a keyboard.

How to I get FireFox to allow me to use Right Click or at the very least Edit > paste? Even Opera Browser can paste in a Google Doc.

Asked by StuckAtHomeMom 10 hours ago

updated firefox & profile data lost (bookmarks, addons...) - which Profile to activate?

updated my wife's computer firefox to 115.24.0 (esr) and the profile data is lost (bookmarks, addons...). Went to about:profile and it says PROFILE IN USE: default esr w… (read more)

updated my wife's computer firefox to 115.24.0 (esr) and the profile data is lost (bookmarks, addons...).

Went to about:profile and it says PROFILE IN USE: default esr which is the 5th out of six profiles, top to bottom. It should tell me the creation date for each profile.

The 6th in line says "profile: default -release" Is the last in line the NEWEST profile? Should I set that one to be active ( ie the "default profile)?

This usage of the word DEFAULT in multiple meanings is confusing The display should number each profile and tell the user which is the oldest to newest.

This is acting like it is a new version, not a mere update - the user should be warned before he is allowed to perform that process, and given links to what will need to be done to retrieve the previous Profile.

Asked by FireFoxSucks 11 hours ago

Trouble signing into some websites, mainly Cloudflare

I'm seeing a new trend with websites that use cloudflare like restaurant accounts, Ace Hardware, and freecycle.org. Cloudflare either rejects me upon clicking it (freecyc… (read more)

I'm seeing a new trend with websites that use cloudflare like restaurant accounts, Ace Hardware, and freecycle.org. Cloudflare either rejects me upon clicking it (freecycle), or it keeps cycling with its checkbox and doesn't do anything else (Hyatt). I contacted freecycle.org and they didn't know the reason. However, I can get through cloudflare using the Chrome browser. Is this fixable, because I really want to stay with Firefox? I am up to date on my drivers, Win10, and Firefox. Thanks!

Asked by mr_greg4 12 hours ago

firefox update deleted plugins

I updated Firefox and all my plugins except for Grammarly were deleted, I saw another post talking about going into profile folder but I couldn't find anything about that… (read more)

I updated Firefox and all my plugins except for Grammarly were deleted, I saw another post talking about going into profile folder but I couldn't find anything about that

Asked by abdul.arif0705 13 hours ago

Last reply by abdul.arif0705 13 hours ago