set up

Just visited Telstra and bought a new dongle and SIM Card. All worked at the showroom now home can't get access to the internet via my dongle? Blue light went throiugh co… (read more)

Just visited Telstra and bought a new dongle and SIM Card. All worked at the showroom now home can't get access to the internet via my dongle? Blue light went throiugh continuous to blue blinking suggesting its connected but any inetrnet address gets the same result - "You are not connected to the internet?"

Asked by Sidney Eavis 12 minutes ago

Facebook Connection

A few days ago started having issues when going to facebook. Now it will not load, states "connection error" after several minutes. Tried clearing cache and cookies. Ha… (read more)

A few days ago started having issues when going to facebook. Now it will not load, states "connection error" after several minutes. Tried clearing cache and cookies. Has not helped. Other browsers are working good. Only Firefox. Need further assistance. Thank you.

Asked by tolandis 21 minutes ago

Review Checker

Hello, I'm wondering why the review checker tool might give vastly different ratings for the same product with different options chosen. For example, if I'm looking at a … (read more)

Hello, I'm wondering why the review checker tool might give vastly different ratings for the same product with different options chosen. For example, if I'm looking at a shirt on Amazon, the review checker might rate the listing for the shirt with the default color as 4.5 stars adjusted rating with A or B rated reviews, but when I switch to the next color, it will often show a very low review rating, like F, along with a low adjusted product rating. I'm not sure if this is a bug, or if the tool is displaying correct information about certain selections of the listings' options. Thanks!

Asked by zawisza.christian 53 minutes ago

Error 500 when viewing particular sites

I consistently get an "Error 500" message when trying to view some sites. Firefox will redraw the page if I refresh the screen, but I get the same error after a few seco… (read more)

I consistently get an "Error 500" message when trying to view some sites. Firefox will redraw the page if I refresh the screen, but I get the same error after a few seconds. The main (but not only) site I experience this problem is a local news station (KRNV). Here's a link to one such page: https://mynews4.com/news/local/nv-energy-davis-fire-is-particularly-concerning-thousands-remain-without-power#

I'm running Firefox 115.7.0esr (64 bit) on OpenSuse Leap 15.5.

Also, why does the search function here seem not to work? I tried searching for "Error 500" messages, but most of them seemed to involve trying to sync with other devices. So I tried "Error 500 -sync", but still got the same messages with sync in them

Asked by jamesqf 1 hour ago

Finally updated MacOS to Catalina 10.15.7, but next Firefox update is still an esr update.

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no… (read more)

I just updated my iMac from Mojave to Catalina 10.15.7. I thought Firefox would provide an update to convert the esr version to the standard Firefox browser since I am no longer using Mojave, but the next update is 115.15.0esr. Is that correct? My understanding is that the esr updates are just for computers using older operating systems through Mojave. I did not update to 115.15.0esr since I am not sure if that is the right version for Catalina. Any information and assistance you can provide me is greatly appreciated. Thank you.

Asked by youngjane 5 days ago

Last reply by youngjane 1 hour ago

Youtube and Hulu won't load video.

Whenever I try to watch a youtube video or hulu show, firefox refuses to load up the media. On youtube, clicking play just shows the video thumbnail with a loading circle… (read more)

Whenever I try to watch a youtube video or hulu show, firefox refuses to load up the media. On youtube, clicking play just shows the video thumbnail with a loading circle and the youtube logo in the center. Sometimes it'll play the first few seconds but then go back to the loading circle. Hulu won't even display the media and just show a black screen. I've first though it might've been my adblocker but turning it off and going into troubleshoot mode results in the same thing. I've also tried doing a full uninstall and reinstall but the problem persists. Not sure what else to try.

Asked by Bleon9570 1 hour ago

Window Titler not showing in Firefox

When I open up the Add-ons Manager it shows Window Titler is turned on. But Ctrl-Alt-T no longer works, there is no button showing for it, and it seems to be gone. A butt… (read more)

When I open up the Add-ons Manager it shows Window Titler is turned on. But Ctrl-Alt-T no longer works, there is no button showing for it, and it seems to be gone. A button for it does not appear in Customize Toolbar. It is the single most important reason I stay with Firefox. How do I get it to work again? Thoughts appreciated.

Asked by Dale.Lundy 7 hours ago

Last reply by Dale.Lundy 2 hours ago

open new tab always crash, pop up firefox crash reporter.

AdapterDeviceID: 0x9a60 AdapterDriverVendor: mesa/iris AdapterDriverVersion: 21.2.6.0 AdapterVendorID: 0x8086 Add-ons: jid1-93WyvpgvxzGATw%40jetpack:4.2.0,%7B5efceaa7-f3a… (read more)

AdapterDeviceID: 0x9a60 AdapterDriverVendor: mesa/iris AdapterDriverVersion: 21.2.6.0 AdapterVendorID: 0x8086 Add-ons: jid1-93WyvpgvxzGATw%40jetpack:4.2.0,%7B5efceaa7-f3a2-4e59-a54b-85319448e305%7D:1.9.1,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,webcompat%40mozilla.org:128.3.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4,amazondotcn%40search.mozilla.org:1.3,langpack-en-GB%40firefox.mozilla.org:128.0.20240704.121409,langpack-en-CA%40firefox.mozilla.org:128.0.20240704.121409,langpack-zh-CN%40firefox.mozilla.org:128.0.20240704.121409 AvailablePageFile: 28491313152 AvailablePhysicalMemory: 20086943744 AvailableSwapMemory: 32767995904 AvailableVirtualMemory: 24737120256 BackgroundTaskMode: 0 BuildID: 20240704121409 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1725931742 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: ubuntu:gnome EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsCriticalError: |[0][GFX1-]: Failed to create EGLContext!: 0x300c (t=0.444204) GraphicsNumActiveRenderers: 1 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1721025329 IsWayland: 0 LastStartupWasCrash: 0 LinuxUnderMemoryPressure: 0 Notes: Ubuntu 20.04.6 LTSFP(D00-L1000-W0000000-T01) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x2520WR? WR+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 109 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1725931737 SubmittedFrom: Client TelemetryClientId: 90d3e952-5df1-401a-93e5-090617b205dc TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240704121409","version":"128.0","vendor":"Mozilla","displayVersion":"128.0","platformVersion":"128.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":"canonical","distributionVersion":"1.0","partnerId":"ubuntu","distributor":"canonical","distributorChannel":"ubuntu","partnerNames":["ubuntu"]},"system":{"memoryMB":31811,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Linux","version":"5.15.0-113-generic","locale":"en-US","distro":"Ubuntu","distroVersion":"20.04"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"TargetFrameRate":60,"adapters":[{"description":"Mesa Intel(R) UHD Graphics (TGL GT1)","vendorID":"0x8086","deviceID":"0x9a60","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/iris","driverVersion":"21.2.6.0","driverDate":null,"GPUActive":true},{"description":null,"vendorID":"0x10de","deviceID":"0x2520","subsysID":null,"RAM":null,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":false}],"monitors":[{"screenWidth":2560,"screenHeight":1600},{"screenWidth":2560,"screenHeight":1440}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"blocked:FEATURE_FAILURE_DISABLE_RELEASE_OR_BETA"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":null,"hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US","en-CA","en-GB","zh-CN"],"appLocales":["en-US","en-CA","en-GB"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":false,"autoDownload":false,"background":false},"userPrefs":{"browser.search.region":"CN","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"media.gmp-gmpopenh264.lastInstallStart":1720617711,"media.gmp-gmpopenh264.lastDownload":1720617713,"media.gmp-gmpopenh264.lastUpdate":1720617713,"media.gmp-widevinecdm.lastInstallStart":1720490025,"media.gmp-widevinecdm.lastDownload":1720490028,"media.gmp-widevinecdm.lastUpdate":1720490028,"media.gmp-manager.lastCheck":1725845226,"media.gmp-manager.lastEmptyCheck":1725845226,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":4,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"google-canonical","defaultSearchEngineData":{"loadPath":"[app]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=ubuntu&channel=fs&q="}},"profile":{"creationDate":19487,"resetDate":19913,"firstUseDate":19487},"addons":{"activeAddons":{"jid1-93WyvpgvxzGATw@jetpack":{"version":"4.2.0","scope":1,"type":"extension","updateDay":19913,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Highlight text on a web page and send it to Google Translate or listen the pronunciation","name":"To Google Translate","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19913,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19909,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19909,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"128.3.0","scope":1,"type":"extension","updateDay":19909,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"langpack-en-GB@firefox.mozilla.org":{"version":"128.0.20240704.121409","scope":4,"type":"locale","updateDay":19909,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for English (GB) (en-GB)","name":"Language: English (GB)","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"langpack-en-CA@firefox.mozilla.org":{"version":"128.0.20240704.121409","scope":4,"type":"locale","updateDay":19909,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for English (CA) (en-CA)","name":"Language: English (CA)","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"langpack-zh-CN@firefox.mozilla.org":{"version":"128.0.20240704.121409","scope":4,"type":"locale","updateDay":19909,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for 简体中文 (zh-CN) – Simplified Chinese","name":"Language: 简体中文 (Simplified Chinese)","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"{5efceaa7-f3a2-4e59-a54b-85319448e305}":{"version":"1.9.1","scope":1,"type":"extension","updateDay":19970,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Free Translate Website, Translate PDF & Epub eBook, Translate Video Subtitles in Bilingual","name":"Immersive Translate - Translate Web & PDF","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19922,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19913,"updateDay":19913},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2710.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"long-term-holdback-2024-h2-velocity-desktop":{"branch":"delivery","type":"nimbus-nimbus"},"pin-email-and-calendar-tabs-existing-user":{"branch":"control","type":"nimbus-nimbus"},"spotlight-modal-to-drive-accounts-via-backup-value-prop":{"branch":"backup","type":"nimbus-nimbus"},"add-an-image-to-pdf-with-alt-text-rollout":{"branch":"control","type":"nimbus-rollout"},"csv-import-release-rollout":{"branch":"enable-csv-import","type":"nimbus-rollout"},"extensions-migration-in-import-wizard-116-rollout":{"branch":"control","type":"nimbus-rollout"},"relay-integration-into-firefox-118-release-for-all-fxa-and-autofill-users":{"branch":"enable-relay-integration","type":"nimbus-rollout"},"upgrade-spotlight-rollout":{"branch":"treatment","type":"nimbus-rollout"},"phc-rollout":{"branch":"rollout","type":"nimbus-rollout"},"highlighting-in-pdfs-rollout":{"branch":"treatment","type":"nimbus-rollout"},"consolidated-search-configuration-row-desktop-relaunch":{"branch":"rollout","type":"nimbus-rollout"},"disable-redirects-for-authretries":{"branch":"control","type":"nimbus-rollout"},"home-and-newtab-wallpapers-v2-rollout-global-relaunch":{"branch":"control","type":"nimbus-rollout"},"encrypted-client-hello-fallback-mechanism":{"branch":"control","type":"nimbus-rollout"},"fpp-floating-point-protection-rollout-linux-only":{"branch":"control","type":"nimbus-rollout"}},"services":{"accountEnabled":true,"syncEnabled":true}} TelemetryServerURL: https://incoming.telemetry.mozilla.org TelemetrySessionId: 5164afe5-7364-4dba-9815-702f67b2ec88 Throttleable: 1 TotalPageFile: 66124271616 TotalPhysicalMemory: 33356275712 UptimeTS: 4.36410221 UtilityProcessStatus: Running Vendor: Mozilla Version: 128.0 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.


about:crashes bp-f2fbefed-0b62-4ce8-9d73-70d8b0240910

i need help, thx.

Asked by Zhenbin Liu 2 hours ago

Firefox Doesn't Recognize My Webcam

I have a Logitech Streamcam that I have been having some problems with. I noticed that Firefox stopped working with my Webcam some time ago and I can't seem to figure out… (read more)

I have a Logitech Streamcam that I have been having some problems with. I noticed that Firefox stopped working with my Webcam some time ago and I can't seem to figure out why.

My webcam works fine on Chrome and using the camera app on my desktop. I hooked the webcam up to my Macbook and was able to connect to it just fine, even using Firefox.

I tested my webcam using this website: https://webcamtests.com/check When I go there I get this error message: "Could not find a web camera, however there are other media devices (like speakers or microphones). Most likely, this means that your webcam is not working properly or your browser cannot access it."

When I try to have it forcibly start the camera it gives me this error message: "NotFoundError: The object can not be found here.; DOMException".

I tried clearing the cache, running Firefox in safe mode, clearing all privacy and security settings, and reinstalling Firefox but none of it help, I also tried clearing the cache and got the same result.

Windows security settings show Firefox last accessed my webcam on 2021-11-08 and there are no access requests from Firefox since then.

Any idea of whats going on or what troubleshooting I can do from here?

Asked by Andrew Phillips 3 hours ago

Last reply by Andrew Phillips 3 hours ago

Failed to save the PKCS#12 file for an unknown reason.

Dear Firefox community , I am encountering an issue when attempting to save a PKCS#12 file in Firefox. The following error message is displayed: "Failed to save the P… (read more)

Dear Firefox community ,

I am encountering an issue when attempting to save a PKCS#12 file in Firefox. The following error message is displayed:

  • "Failed to save the PKCS#12 file for an unknown reason."*

I have tried saving the file multiple times, but the error persists. Could you please provide guidance or potential solutions to resolve this issue?

Thank you for your assistance.

Asked by Taoufik Harraqi 4 hours ago

Last reply by jonzn4SUSE 3 hours ago

Can't see the article on this web site

Hi! I can't see the article txt here https://www.musicbusinessworldwide.com/us-music-publishing-revenue-jumped-10-7-to-6-2bn-in-2023-outstripping-recorded-musics-growth-i… (read more)

Hi! I can't see the article txt here https://www.musicbusinessworldwide.com/us-music-publishing-revenue-jumped-10-7-to-6-2bn-in-2023-outstripping-recorded-musics-growth-in-percentage-terms/

I can see the headline. See attached. No issue if I moved to Edge, and I've cleared my cache and data.

Thank you!

Asked by Jonathan Rosner 5 hours ago

Last reply by jonzn4SUSE 3 hours ago

Removing Preview Hover

I want to disable the Tab hover preview and I follow the instructions per Mozilla Support, which are: Enter about:config in the address bar and set browser. tabs. hoverP… (read more)

I want to disable the Tab hover preview and I follow the instructions per Mozilla Support, which are:

Enter about:config in the address bar and set browser. tabs. hoverPreview. enabled = false.

When I enter about.config and search for "set browser. tabs. hoverPreview. enabled = false" it comes up as false. And there doesn't seem to be a need or way to save that setting, already set to false. But it still has the hover preview.

How do I get rid of the preview mode?

Thanks. Dennis dennis@denniswilder.com

Asked by klezw 6 hours ago

Last reply by thepillenwerfer 4 hours ago

Failed to save the PKCS#12 file for an unknown reason.

Dear Firefox community , I am encountering an issue when attempting to save a PKCS#12 file in Firefox. The following error message is displayed: "Failed to save the P… (read more)

Dear Firefox community ,

I am encountering an issue when attempting to save a PKCS#12 file in Firefox. The following error message is displayed:

  • "Failed to save the PKCS#12 file for an unknown reason."*

I have tried saving the file multiple times, but the error persists. Could you please provide guidance or potential solutions to resolve this issue?

Thank you for your assistance.

Asked by Taoufik Harraqi 4 hours ago

Last reply by jonzn4SUSE 4 hours ago

Update to 130

I recently updated to v130. I'm having the same problem that so many others have, "Firefox already running, close Firefox". After updating to v130 I had to go to Task Man… (read more)

I recently updated to v130. I'm having the same problem that so many others have, "Firefox already running, close Firefox". After updating to v130 I had to go to Task Manager and delete 19 Firefox running. It's only been a few days ago and I checked Task Manager today and deleted another 13. After updating to v130 many of my add-ons are showing up in the Menu Bar. I have used Add-ons Manager to drag and drop, but it doesn't work. I have specific bookmarks that should be in the "Bookmarks" section" but they are also showing up in the Menu Bar. I had to re-select my screen choice because it had disappeared. I use DuckDuckGo for my search engine and in the past I was able to choose a separate search bar, but that too has disappeared and I cannot seem to fix it in settings. So many problems after updates, but this one seems very bad. I use Windows 10 on my desktop PC

Please Help, Rhonda

Asked by Rhonda 5 hours ago