Media Track button in video player does not work

I am trying to access different audio tracks in a video on Firefox, but I am having issues. In order to have the media track button visible in the media player, I enabled… (read more)

I am trying to access different audio tracks in a video on Firefox, but I am having issues. In order to have the media track button visible in the media player, I enabled media.track.enabled in about:config. However, clicking the button does not reveal a dropdown menu with the different audio tracks like it happens in Chrome. Attached follows a screenshot to illustrate the audio track button I am referencing (headphones icon). Is there another setting I can enable to allow the dropdown to show the tracks?

Asked by Pherreyra 4 minutes ago

How do delete search bar (which I did not install) on the bottom of the page?

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to… (read more)

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to put all back again in order to do the search. The search bar appears on the bottom left side of any website. It is very annoying and I don't need it. Even if I want to search for something, it does not give any further information. thanks for your help!

Asked by cuerpok 3 hours ago

Last reply by jscher2000 - Support Volunteer 10 minutes ago

Age error when accessing websites through google

When I try to open websites from a google search, I get this error: Can't access this service This service is unavailable for Google Workspace for Education users ma… (read more)

When I try to open websites from a google search, I get this error:


Can't access this service

This service is unavailable for Google Workspace for Education users marked as under the age of 18 by their administrator. Learn more


  • This doesn't happen with chrome.
  • If I enter a website directly in to the search bar, I am able to open the website; I just can't open it when going through google.
  • If I go through duckduckgo, I can open the website directly.
  • This doesn't happen for all websites, but the ones it happens to is weird. Today it was the Red Cross blood donation website.
  • I am over 18 and am noted as such in my google account and in my firefox account; I just double checked.
  • I am working on a PC using Windows 11 Pro. Firefox is up to date. I only have 2 extensions, neither of which block sites.
  • I tried going through google and accessing admin rights, can't do that so apparently I don't have admin rights through google. But again, I can open websites through google using chrome, just not firefox.

Asked by napaaqtuk 32 minutes ago

Issues with Yahoo

visiting uk.yahoo.com always gives me problems. 1) Page never fully loads 2) Some images missing 3) Links of the stories will not open 4) Unable to open mail link This … (read more)

visiting uk.yahoo.com always gives me problems.

1) Page never fully loads 2) Some images missing 3) Links of the stories will not open 4) Unable to open mail link

This only happens with Firefox, other browsers no issue

Have cleared cache and cookies, shut down and restarted PC

This has happened for past 4-5 weeks.

Any help appreciated as do not want to start using another browser but if I have to I will

Asked by Sam777 9 hours ago

Last reply by Sam777 33 minutes ago

Getting [object promise] when copying from IT Glue.

Hello, Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue. IT Glue has a button to copy details to clipboard and when I do a paste… (read more)

Hello,

Since the latest upgrade to 111.0.1 i am unable to copy and paste passwords from IT Glue.

IT Glue has a button to copy details to clipboard and when I do a paste I get [object promise]

Asked by Alphanumbers 1 week ago

Last reply by ross.morrill 55 minutes ago

Intrusive Firefox sign-up box

Trying to create new "list" in my Twitter account. First click in the Twitter procedure brings up a Firefox box <Continue to Firefox accounts>. How can I get rid o… (read more)

Trying to create new "list" in my Twitter account. First click in the Twitter procedure brings up a Firefox box <Continue to Firefox accounts>. How can I get rid of this and continue with the Twitter procedure? Thanks in advance.

Asked by umilik 1 hour ago

No longer able to login to NavyFederal.org

Up until 2 or 3 weeks ago, I was able to log in. Now I Get "Access Denied". I've tried granting all permissions, cancelling vpn. I can log in if I use Chrome. FRUSTRATIN… (read more)

Up until 2 or 3 weeks ago, I was able to log in. Now I Get "Access Denied". I've tried granting all permissions, cancelling vpn. I can log in if I use Chrome. FRUSTRATING. I like Firefox...

Asked by k0ladra 1 hour ago

Right click and paste not available in Outlook web application on Firefox.

I have been using Firefox as my preferred browser for years. Recently I notice that when using Outlook mail in web the paste option is gone when replying to an email. Ev… (read more)

I have been using Firefox as my preferred browser for years. Recently I notice that when using Outlook mail in web the paste option is gone when replying to an email. Everything works in Chrome and Edge correctly but not Firefox. I instead get a text toolbar and an option to insert an emoji. Note this is ONLY if I am replying to an email. In new emails I am able to use the file toolbar and paste from there. Any help would be appreciated as I would like to keep using Firefox. I have tried all the online remedies including clearing the cache to no avail.

Charles

Asked by Charles McEvoy 1 hour ago

pr end of file error, page will not load

'bold textpr end of file error, pages will not load have to constantly press retry. mostly in email and home page. I have reloaded deleted and reloaded still the same t… (read more)

'bold textpr end of file error, pages will not load have to constantly press retry. mostly in email and home page. I have reloaded deleted and reloaded still the same things '

Asked by bpendle55 3 hours ago

Last reply by Dropa 2 hours ago

Firefox sync not working/backup of all my bookmarks, saved passwords and other stuff just gone?

Reinstalled windows on my computer and installed firefox just now. Done this procedure multiple times, not new to me. What is however new, is that firefox seemingly wiped… (read more)

Reinstalled windows on my computer and installed firefox just now. Done this procedure multiple times, not new to me. What is however new, is that firefox seemingly wiped my complete backup from my account in Firefox sync, theres nothing left and obviously I did not create a manual backup of all my Firefox data because I already did this procedure 5-10 times in the past.

I am absolutely furious right now, its not just the saved pages, many of which are needed for work, but also the countless number of saved login details.

I need help desperately right now before I completely uninstall everything Firefox related and never touch it again.

Asked by lucas.disselkamp 4 hours ago

Last reply by Dropa 2 hours ago

32-bit vs 64-bit on Windows 11 22H2?

Hi there. This is my first post so bare with me.  :-) We are deploying the 32-bit version of the Firefox Browser to 4 700 clients and the 64-bit version to only 8… (read more)

Hi there.

This is my first post so bare with me.  :-)

We are deploying the 32-bit version of the Firefox Browser to 4 700 clients and the 64-bit version to only 8 clients; all clients on a 64-bit Windows 10 environment. We will migrate to Windows 11 22H2 this year. The manager for the 8 clients says he wants the 64-bits version just because it's...64-bits. No other reason.

I've read that the 64-bit version can not handle Java, Media Players like VLC and mayby some other plugins. Is that still so?

What is the main reason TODAY for using 64-bit Firefox Browser instead of 32-bit, except for the use of 4 GB+ RAM?

Regards. Anders, Göteborgs Stad, Sweden

Asked by software.maintenance 4 hours ago

Last reply by Dropa 2 hours ago

Firefox after update

Updated to latest Firefox, 111.0.1 64 bit. Browser is now extremely slow to load. Hangs up on some web sites. Lots of little blue time out circles. Almost unusable. Have … (read more)

Updated to latest Firefox, 111.0.1 64 bit. Browser is now extremely slow to load. Hangs up on some web sites. Lots of little blue time out circles. Almost unusable. Have to reboot to get the browser to load.

Asked by Jeff Grigg 2 hours ago

facebook posts ending with error message

my facebook ends after a dozen posts with the error message saying reload bur reload does nothing I still can not scan down my facebook posts this only happens on Firefox… (read more)

my facebook ends after a dozen posts with the error message saying reload bur reload does nothing I still can not scan down my facebook posts this only happens on Firefox no other browser has a problem

Asked by malcolm9 3 hours ago

Unable to scroll pages on Publix.com

I can no longer scroll pages on this website. This is a recent change, not sure whether it's tied to a Firefox release or they changed their website.... For example - h… (read more)

I can no longer scroll pages on this website. This is a recent change, not sure whether it's tied to a Firefox release or they changed their website....

For example - https://www.publix.com/savings/weekly-ad/view-all

Scrolling still works on Chrome.

Asked by rschmetzer 3 hours ago

Resizing of tabs and open new tab plus icon do not work correctly

Since one of the last updates the behaviour for the tab re-sizing got messed up. When there are only a few tabs with full size, those as well as the additional plus ico… (read more)

Since one of the last updates the behaviour for the tab re-sizing got messed up.

When there are only a few tabs with full size, those as well as the additional plus icon is shown. But when there are more tabs and they are re-sized, then the right side gets cut off. First the new tab icon dissapears and then also the last tab get's cut off.

I attached a screenshot with three firefox browser windows showing the problem, as well as a forth one with only 3 tabs open, which are shown in full size including the new tab icon.

This is a new problem as the tab resizinng and the new tab icon used to work perfectly fine no matter how many tabs were opened.

Asked by bernhard41 19 hours ago

Last reply by bernhard41 4 hours ago