Firefox keeps losing internet connection but my wifi/internet is fine

A link to my previous thread: https://support.mozilla.org/en-US/questions/1339912 Recap: I was having what I believe were some kind of syncing issues, where none of my pa… (read more)

A link to my previous thread: https://support.mozilla.org/en-US/questions/1339912

Recap: I was having what I believe were some kind of syncing issues, where none of my passwords would autofill, and I couldn't save new login information, and was getting logged out of websites that I would normally be perma-logged in to. At the same time, I have also been having connectivity issues where FF loses connection to my internet for around 5 minutes. Sometimes it would fix itself and other times I'd have to restart FF. Meanwhile, Chrome would run fine in the background so I know it's not my actual wifi but it's specific to FF.

I have tried the FF "refresh" and when that didn't fix it, I tried a full uninstall/reinstall which fixed my syncing/password autofill issues but not my connectivity issues.

Any other ideas? I'm super bummed about this because I've used FF for many years and been so happy with it and have convinced so many friends to jump ship from Chrome over to FF. But I don't have time to keep troubleshooting this and it's looking more and more like I'll have to switch over to Chrome if I want to have a normal workday without frustrations and interruptions.

Asked by sjb 17 hours ago

Last reply by ksinghm786 1 hour ago

Destructive downloads. Or other improvements that impair the function of my computer on the Internet in the same way that Microsoft "improves" the Internet.

A Firefox download seems to have hidden or deleted all of my bookmarks. How do I find or restore them. I want to use them in Chrome in the likely vain hope that it won't … (read more)

A Firefox download seems to have hidden or deleted all of my bookmarks. How do I find or restore them. I want to use them in Chrome in the likely vain hope that it won't screw around with my computer. And of course I will delete Firefox and never use it again

Asked by MozSupIsCrap 2 hours ago

Last reply by FredMcD 1 hour ago

Google maps quite workign after latest Firefox update

Google maps worked great until the latest update of Firefox 2 days ago. Now when I go to the maps I get a Google page that says " We are sorry, but you do not have access… (read more)

Google maps worked great until the latest update of Firefox 2 days ago. Now when I go to the maps I get a Google page that says " We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access."

I know it's not my ISP, as the maps works fine in both IE and Seamonkey browsers. Any ideas what has happened in the last update that broke it?

Asked by talbotc 7 hours ago

Last reply by FredMcD 1 hour ago

problem in charts in some sites like binance and etc

hi, i have a Seriously problem in charts in sites like binance but in other browsers there is not such a problem. the problem is when i move the mouse in the chart sudden… (read more)

hi, i have a Seriously problem in charts in sites like binance but in other browsers there is not such a problem. the problem is when i move the mouse in the chart suddenly the chart crash somehow and all the cursor traces became visible and i see lots of Vertical and Horizontal line that shouldn't be there. i have deleted and reinstalled firefox once i have updated my firefox to last version i have deleted all old firefox data i have updated adobe flash player but still the problem exist. please someone help me fix it

Asked by xxxneo2009 7 hours ago

Last reply by cor-el 4 hours ago

"Blank" pages since last update

Since the recent update, certain parts of webpages appear to be blank, even tho the information is there. I've been forced to use a different browser in order to do my jo… (read more)

Since the recent update, certain parts of webpages appear to be blank, even tho the information is there. I've been forced to use a different browser in order to do my job. Is there a fix coming, or do I have to say goodbye to my favorite browser? (A screen shot of an example page is attached). Thank you!!

Asked by cathy25 12 hours ago

Last reply by FredMcD 6 hours ago

Change how Firefox allows searches from its Default Tab

Firefox 'new tab' defaults to a Firefox home page with a google search bar. See screenshot 1 When I try to enter a search item in the google search bar on the page it , … (read more)

Firefox 'new tab' defaults to a Firefox home page with a google search bar. See screenshot 1 When I try to enter a search item in the google search bar on the page it , searches in the address bar instead - even though that is turned off. See screenshot 2 Any tips on how do I keep the search in the google line on the page and not in the Address bar

Asked by paulcreedonau 6 hours ago

Last reply by Franz_von_Suppe 6 hours ago

Latest update of Firefox will not start in full screen

This latest update starts in the upper left corner. I click on the "expand" box or whatever its called and it moves to the top center of the screen. Then I have to click … (read more)

This latest update starts in the upper left corner. I click on the "expand" box or whatever its called and it moves to the top center of the screen. Then I have to click on it again before it will open to full screen.

Asked by Me 2 days ago

Last reply by FredMcD 6 hours ago

having difficulty connecting to sites

for the past few weeks, I have often gotten the error message belowwhen utilizing Firefox. This occurs on many different sites. I can often just hit the refresh button a… (read more)

for the past few weeks, I have often gotten the error message belowwhen utilizing Firefox. This occurs on many different sites. I can often just hit the refresh button and the website does come up. I am mainly accessing these websites through my bookmarks. I also get this error message sometimes when using Google Chrome. My Internet security provider is Kaspersky. I cannot recall if I had changed the setting by mistake.thanks in advance for your help. Arvind


This site can 1 t be reached Check if there is a typo in attachments.office.net.

If spelling is correct, try running Windows Network Diagnostics.

DNS_PROBE_FINISHED_NXDOMA IN

Asked by akn2577 7 hours ago

Last reply by jscher2000 7 hours ago

Firefox bookmarks all in one folder

I restarted my computer, and now Firefox has a singular folder, Other Bookmarks, with all the items in it not in their folders and instead just listed all the way down. E… (read more)

I restarted my computer, and now Firefox has a singular folder, Other Bookmarks, with all the items in it not in their folders and instead just listed all the way down. Every time I try to get my bookmarks back, they list into the singular folder.

Asked by amylastlast123 18 hours ago

Last reply by jscher2000 7 hours ago

Firefox & Google Developer Profile Webpage

When trying to access the Google Developer Profile webpage on Firefox desktop, I encounter many errors. I can't sign in a lot of the times, sometimes I kind of get in bu… (read more)

When trying to access the Google Developer Profile webpage on Firefox desktop, I encounter many errors. I can't sign in a lot of the times, sometimes I kind of get in but it says my profile isn't finished even though it is. I ended up creating it with MS Edge and accessing it that way after I had done a couple of the Kotlin training exercises to make sure my progress was getting saved. Many other times I get a 404 message; the errors I get vary a bit.

I have even tried starting Firefox in safe mode just to disable all extensions and add-ons, still with no luck.

It is only with Firefox Desktop that I am having this issue. When I use my Android device and bring it up on Firefox mobile, I don't have any of these issues. I see my profile and badges just fine.

Asked by ACiotti 9 hours ago

Last reply by jscher2000 9 hours ago

missing tool on new browser update?

Hi there, got the new and latest and love Mozilla and its on all my devices...However, in the new upgrade,under the old one by or under the little "star" of the browser b… (read more)

Hi there, got the new and latest and love Mozilla and its on all my devices...However, in the new upgrade,under the old one by or under the little "star" of the browser bar where Http shows up etc... there used to be a drop down menu which allowed you to take a "screen shot" and save and copy which I used often enough to notice it was missing or "elsewhere"? Can you educate me as to where to look for that tool now...It was very convenient as part of the bookmark set up before...thanks..


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by cwsproductions 11 hours ago

Last reply by jscher2000 10 hours ago

Ebay wont display properly

Hi since the latest update today, ebat wont display properly, I have tried clearing cookies and cache and made no difference. It displays OK in a private browsing window.… (read more)

Hi since the latest update today, ebat wont display properly, I have tried clearing cookies and cache and made no difference. It displays OK in a private browsing window. Any ideas, or is it just time to migrate to a browser that works?

Asked by Rossco71 12 hours ago

Last reply by cor-el 9 hours ago

Dead Link

HELP NEEDED - This link opens in Chrome but not Firefox with Mac 11.4 https://signup.brownstoneresearch.com/?cid=MKT550236&eid=MKT552522&encryptedSnaid=&snai… (read more)

Asked by Will 10 hours ago

Last reply by cor-el 9 hours ago