Instead of special symbols (ã and other special letters) i see Cyrillic

It only happens on some websites (Wikipedia for one) and doesn't happen anywhere else in my system. I was unable to root out the reason for this and all solutions seem to… (read more)

It only happens on some websites (Wikipedia for one) and doesn't happen anywhere else in my system. I was unable to root out the reason for this and all solutions seem to be for when there are boxes instead. I don't see boxes, only Russian letters for some reason.

Asked by polinezia0 3 days ago

Last reply by polinezia0 18 hours ago

Issues with bank of america online account using Firefox

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, e… (read more)

For years I have used Firefox to access my Bank of America online account. I am also using Quicken kinked to Bank of America. Today, when logged into bank of America, every action I take results in being sent back to the sign on screen. After clearing with Quicken Support as requested by BOA, I was directed to use a different browser which worked normally. I was told by BOA that the issue was with Firefox.

Asked by rldj 1 day ago

Last reply by rldj 20 hours ago

browser set up and Youtube issues...suspect update

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window 2. Typing into search bar for Duck Duck Go in ne… (read more)

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Asked by Susie 6 days ago

Last reply by Susie 22 hours ago

Не открывает предыдущую сессию

Mozzila не открывает предыдущую сессию, соответствующая галочка в настройках стоит. Я пробовал разные способы, указанные в часто задаваемых вопросах. В том числе с подмен… (read more)

Mozzila не открывает предыдущую сессию, соответствующая галочка в настройках стоит. Я пробовал разные способы, указанные в часто задаваемых вопросах. В том числе с подменой данных в папке sessionstore-backups: запускал браузер - находил эту папку - вставлял нужный файл .jsonlz4 - перезапускал браузер. В таком случае все мои вкладке были на месте НО после закрытия-открытия браузера сессия снова сбрасывается. При очистке браузера, появлялась кнопка "восстановить предыдущие вкладки", восстановление происходило, НО закрыл-открыл браузер - и снова пусто. Пробовал удалить браузер и установить снова - та же проблема. После запуска, если открыть журнал - в разделе недавно закрытые вкладки, недавняя история поиска - пусто, как будто предыдущей сессии вообще не было. Как исправить эту проблему? Примечание - мои закладки, введённые пароли и расширения на месте.

Asked by Aeternamvacuum 22 hours ago

Continuing spurious 502 Bad Gateway error

I am having a problem with a 502 Bad Gateway error which will not go away. There was originally a real problem, but it has been cleared up. I am trying to access an e-b… (read more)

I am having a problem with a 502 Bad Gateway error which will not go away. There was originally a real problem, but it has been cleared up. I am trying to access an e-book on Libby from my local library site when the error occurs. The link works without any problem in Microsoft Edge. It used to work in Firefox as well, until the temporary problem occurred. I have clear my Firefox cache, but this has not resolved the problem. Somewhere Firefox has stored something which is creating this spurious error, but I have been unable to find it. Any suggestions would be very much appreciated.

Asked by orders53 23 hours ago

I cannot log into my credit union web site. Why

I have an iMac and it will not log into our credit union's web site. When I goo to the log in and enter my password and such, and click on log in, nothing happens. I h… (read more)

I have an iMac and it will not log into our credit union's web site. When I goo to the log in and enter my password and such, and click on log in, nothing happens. I have a Mac Book Air with Firefox on it and it works fine. So does my wife's laptop. But my iMac doe snot work. I can use Safari to log in but not Firefox. Very annoying since I use Firefox all the time.

Asked by 300Guy 1 day ago

Bug: sometimes unable to drag tabs or close tabs, fixes on restart

Running Firefox 140.3.1 ESR on Debian, lately I've been experiencing a bug when I have several instances of Firefox open, and multiple tabs open in each instance. After … (read more)

Running Firefox 140.3.1 ESR on Debian, lately I've been experiencing a bug when I have several instances of Firefox open, and multiple tabs open in each instance. After a few minutes of browsing and opening and closing tabs, I am unable to drag tabs to rearrange them (above the address bar). The "X" that is part of the tab also doesn't work to close the tab, and clicking the main "hamburger" menu icon (three horizontal lines) does not drop down the menu. If I switch to a different instance of Firefox that is already running, sometimes the "hamburger" menu icon starts working (sometimes not), and I am able to exit and restart Firefox, which works for awhile, and then a few minutes later the same thing happens again. Interestingly, when it's not working, I am still able to "right-click" on the tab and choose "close tab" from the drop-down menu.

I've been trying to discern a pattern, but have not been able to find a way to reliably reproduce the error. It often seems to happen when I'm using Reddit or Craigslist (maybe only more noticable because I often open and close a lot of tabs on those two sites). At one point I thought it might be related to opening a new tab for a site that had previously been opened in another Firefox window (instance), but that may be a false lead, because I haven't been able to find a way to consistently trigger the bug.

Thank you for maintaining the best privacy-respecting browser in the world, an indispensable tool for me.

Asked by michaelf3 1 day ago

Windows 11 update

Hi I recently received an update on Windows 11 insider channel that blocked me from using Firefox and Google Chrome. It also refused to allow me to reinstall Firefox. It… (read more)

Hi I recently received an update on Windows 11 insider channel that blocked me from using Firefox and Google Chrome. It also refused to allow me to reinstall Firefox. It would not let open the browsers at all. I did everything possible-no child restrictions- no security issues-no issues with Microsoft redistributable packages. The only browser it would allow me to use was Explorer. I ended up doing a clean install of Windows 11 to fix the problem. I don’t think blocking a user from a web browser is legal but I’m not a lawyer. Thanks, Jonathan

Asked by J F 1 day ago

Verizon will not verify my account when I try to stream using Mozilla Firefox

When I try to connect to MSNBC Live TV or Fox Sports Live TV while using Mozilla Firefox, I am asked to click on my provider (which is Verizon) so that I can verify my a… (read more)

When I try to connect to MSNBC Live TV or Fox Sports Live TV while using Mozilla Firefox, I am asked to click on my provider (which is Verizon) so that I can verify my account. When I click on that icon (from a choice of 15 or so providers), it sends me to the Verizon page where the message is Please wait - we are verifying your account with a spinning wheel that does not stop spinning. How can this situation be rectified so that I can sign in. It worked fine for years until the last couple of weeks. Thank you, Raymond Birch

Asked by rbirch1952 1 day ago

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (read more)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

Asked by BillTreloar 6 days ago

Last reply by BillTreloar 1 day ago

Bookmarks not working

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone. I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed … (read more)

My bookmarks toolbar is showing, but it's empty. All of my bookmarks are gone.

I went to a websites and attempted to add it to my bookmarks toolbar, but Firefox failed to add it to my toolbar.

Asked by johnaukerman 1 day ago

Last reply by johnaukerman 1 day ago

Syncs

Hi I have a firefox account which I use on 2 macs and a PC as well as an android phone. For the past few months non of my book marks, passwords etc are being synced acros… (read more)

Hi I have a firefox account which I use on 2 macs and a PC as well as an android phone. For the past few months non of my book marks, passwords etc are being synced across the system and I have now completely different book marks on different devises. I have synced each computer multiple times without effect. This used to work perfectly before I changed my password a few months back. It is now reaching a point that firefox is no longer usable for me?? Thanks for your help

Asked by fardy10 3 days ago

Last reply by fardy10 1 day ago

I can not connect to my Midflorida bank account even after I took all the nessary steps recomended from firefox

I am having trouble with my Midflorida bank loading information. I am using my desk top and it goes to a page that states I am using an app. Please help me. Thank you … (read more)

I am having trouble with my Midflorida bank loading information. I am using my desk top and it goes to a page that states I am using an app. Please help me.

Thank you

Asked by ckone8 1 day ago

Firefox unresponsive

Yesterday while using Firefox my keyboard quit functioning in Firefox (Windows 11). I closed everything and restarted the computer. Everything else works fine, but Fire… (read more)

Yesterday while using Firefox my keyboard quit functioning in Firefox (Windows 11). I closed everything and restarted the computer. Everything else works fine, but Firefox would not load. I tried to the repair function and that wouldn't load. I tried to uninstall and that wouldn't load. I uninstalled with a third part app, and tried to reinstall, but that keeps giving a can't install message after trying for several minutes. I tried to install Firefox Beta and that installer hangs up at [Execute: "C:\Program Files\Mozilla Firefox\default-browser-agent.exe" register-task 308046]. Also cleaned registry.

Asked by hobsickle 1 day ago

strange font

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter] i dont know if its a stra… (read more)

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones if any one can 

help thanks

Asked by bill 5 days ago

Last reply by bill 1 day ago

Immersive reader renders page incorrectly

How and where do I report when immersive reader mode renders a page incorrectly? What are the rules governing immersive reader mode inclusion? An example is : Brit… (read more)

How and where do I report when immersive reader mode renders a page incorrectly? What are the rules governing immersive reader mode inclusion?

An example is : Britain prepares NHS drug spending hike to stave off Trump tariffs

Asked by Ade 1 day ago