Firefox Community Forum

look, i have no idea if this is a bug, but i have been dealing with this for over a month now. i even have tried to use what was suggested, still does it. it all started AFTER i used mozilla sync, now for some reason it forces me out of my accounts every time i try to restart my browser, forces me to log back into them, then does it again if i close out mozilla at any point after to make sure it isn't about to sign me out another time.

it's getting frustrating because i am tired of losing my history, my bookmarks, and my extensions. this is also reaching a point i am considering changing web browsers because it won't fix after trying the suggestion given before of deleting the files.

As stated, when I close browsers usually some random group of tabs, usually at the starting left side, will be moved to the end of tabs. I need to go in and manually select them and send them to the start or manually move them. Sometimes another group that was to the right of the starting tabs shows up in front of those moved to the end. I have 4 working windows with multiple tabs open. When all are closed, say as to reboot, the last one I was in usually is the one effected. Happens probably 7 or 8 times out of 10 closings.

I have been a Firefox user for many, many years. I started getting the Subject message: "The bookmarks and history system will not be functional" error message this evening. I started to "Fix" this error based on the Mozilla Support page. Actually, I first tried restarting my computer and that didn't correct the problem. I then noticed I could "sign off" Firefox which I thought I'd do and sign back in. I didn't notice until after the fact that my Firefox account was tied to a very old email address I once used that is no longer active "commish3@bellsouth.net". When I tried signing back into Firefox using that old email account, it said a security code would be sent to that old email address. Problem is I no longer have access to that email account.

1) Is there a way I can sign back in and have a security code sent to my current email address: tad3.dickinson@gmail.com ?

2) Can you assist with restoring my bookmarks. Again, years of building these bookmarks that I'm very dependent on.

Thanks, Tad Dickinson

Earlier today there was a one second power outage in my area that obviously turned off my work pc. While helping customers I saw that it was throwing error codes while restarting. After getting it fixed by power cycling the pc. When I would open Firefox it would start loading tabs but when I clicked on anything it would freeze then crash. I tried to power cycle the pc again to no avail. Everything else along with other browsers worked fine. I then uninstalled and reinstalled and it would get to the end of the install and would pop up with hmm for some reason, we could not install Firefox. I have updated all drivers along with windows and nothing has worked. The weird thing is that it makes a desktop short cut that I can open with a get started tab but when clicking on anything it freezes and crashes. I also uninstalled the old Firefox folder to make sure nothing was conflicting and it still doesn't work.

Still having trouble viewing Fox News with a spinning circle. The link below may provide some help in providing an answer. Tried other browsers and all seem to work OK. Any help would be appreciated.

https://www.foxnews.com/entertainment/alec-baldwin-his-brother-stephen-baldwin-involved-new-york-car-crash

I was signed out from my Firefox-Account on my PC for no apparent reason. I reset my Firefox Sync Password today and when I checked my saved passwords they were empty. In my profile folder there is a logins.json.corrupt file which probably contains all my saved passwords. How can I recover them and why doesn't Firefox sync them back like it's supposed to?

Thank you.

I get an error (Sorry, the video player failed to load.(Error Code: 101102))when I try to watch vids on weather network. No problems on other sites (youtube etc.)) Is there a fix for this??

Thank you Rick

Windows 11 Pro on Lenovo ThinkCentre. I switched to ESR a while back, when the regular and ESR versions coincided. All updates since then have worked fine, until now.

When I allow Firefox to update to 140.3.1esr from 128.14.0esr, then the Firefox browser no longer works at all. It comes up, but entering a URL (by typing or bookmark) does nothing and goes nowhere, so I can't use the internet at all.

I had to use Macrium Reflect to restore my system drive to an earlier time to get back on the internet, using version 128.14.0esr, which lost some recent bookmarks, etc. I have tried this twice, with the same result.

Now, a couple of sites no longer work because they say the browser isn't current.

What can I do about this? I hope I don't have to switch to another browser, because there are Firefox extensions I use all the time. However, I can't use a non-updatable browser indefinitely, because more sites won't work.

Can I fix this?

Thanks for your help, AnneF

Trying to sync my old PC to my new PC by using sync to my iPhone and then back to the new PC Following online instructions for phone to PC but the instruction to go to the menu and tap Sync and save data does not exist. I’ve already downloaded Firefox on my iPhone but it keeps asking me to download Firefox Very frustrating. Please help, thank you.

The NY Times home page has taken to​ animating many of their illustrations. I would like to prevent that; they​ sometimes cause Firefox on my Windows 11 system to freeze for​ periods of varying length, and I simply don't want them. Their helpbot suggested restarting FF and clearing the cache, both​ proved useless. Changing the setting in Firefox to block audio & video has no​ apparent effect. Videos still play from the NYT page and the browser​ still freezes. Is there a way?

firefox is not displaying all characters on a page. Then, the missing characters suddenly get filled in. I have disabled all extensions thinking that is the probable problem, and it seems to work short term. But then it start up again. Have to reload a page, and sometimes THAT doesn't even work. Yesterday, I removed and reinstalled firefox. It was OK for about 1 hour, but now the problem is back. It only seems to be firefox (default browser). Now, hope this helps. I just got an email (Thunderbird) with no content except for a black block then appears and disappears. Have you ever heard of these things happening? P.S. As I type this, characters are starting to disappear....Oh! There back now. Chrome does not seem to have this issue, but I rarely us it (browser of last resort). Microsoft edge browser started intruding about 3 months ago. Comes up as my default browser? (I do not load it ever!). Things are getting really screwy. Hope you can help. P.S.S. as I get ready to send this to you, about 25% of what I have typed is no longer showing.

I've ALL Mac. Desktop, laptop, i-pad, i-phone - oh, and I've got a Lenova for an exercise program that's in the mix. I can't seem to get any syncing done. I see notices that it's happened, but the tabs on none of the devices line up. I also tried syncing with/to/from my iphone. I got you QR Code and had to use the Iphone camera to scan it in. I got a message that I have to do it from within Firefox - but all I can get there is something KROLL. And that's an internet URL/page. I can't find a way to scan the QR code with that app hogging my screen. I've attempted to scroll/dump that tab but when I open up Firefox again...it's still there.

I am a non techy and a firefox user for many many years,,, But so slow loading pages.. I quit fiorefox and come back and its OK for awhile and then slow again... I've deleted cache, i've started in safe mode. and refreshed and lost my theme... Before I go to Chrome help this non techy... running a pretty new imac and sequoia and will go to tahow soon. Can you help?

heres what the error page says:

" We've detected a problem with your cookie settings. Enable cookies

Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies

If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings

If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more"

cookies are enabled, i whitelisted google and youtube, i clear cache. the only thing that works is if i clear cookies for youtube, but then i have to sign in again. and this is reset next time i open firefox.

When opening Netflix or Amazon Prime in Firefox 143.0.4 (64-bit) my display shuts off. This does not happen when viewing other video websites like Twitch or Youtube.

I can switch to another display port on my video card to get my display back, however, if I go back to either of those websites and login my display shuts off again. This does not happen in other browsers; I have tested Chrome and Brave. I have disabled hardware acceleration with no change in behavior. I have reset the settings of my browser with no change in behavior. I have disabled and re-enabled the privacy setting "Play DRM controlled content" with no change in behavior.

Why is Firefox shutting off my display when going to these websites?

My internet browsing gradually gets slower over time. By the end of a day or a couple of days, it is unusable. The problem isn't bandwidth. A speed test shows that throughput is absolutely normal. It's the browser response to navigation. ie clicking a link, typing a URL into address bar, etc. and having to wait minutes for the page to start loading.

If I quit the browser and re-open, everything goes back to normal.

Any ideas what might be the problem?