Mozilla VPN simply will not accept any payment from me...how can I pay and get started?!?!?

Hi - I finally came off of the waiting list. The email has a "get started button" which takes me to page with a "Try Mozilla VPN" button. I click on that, and it takes me… (read more)

Hi - I finally came off of the waiting list. The email has a "get started button" which takes me to page with a "Try Mozilla VPN" button. I click on that, and it takes me to a payment page which is labeled "set up your subscription". Over the past 2 weeks, I have tried 4 different credit cards to no avail. The error says "unathorized for route". A few minutes later, I'll get an email saying "your payment failed" and the following text:

Sorry, we're having trouble with your payment We had a problem with your latest payment for Mozilla VPN.

It may be that your credit card has expired, or your current payment method is out of date.

Help us fix it by updating your payment information within three days.

Unfortunately, if we don’t hear from you within three days, you’ll lose access to Mozilla VPN.

Questions about your subscription? Our support team is here to help you.


I literally am just trying to pay money so I can activate the service. Help! TIA

Asked by k3eu83cfgoqg 4 days ago

Last reply by k3eu83cfgoqg 5 hours ago

I cannot connect to one particular website - that I have used very often before

I cannot connect to one particular website - that I have used very often before. All my other web connections are OK. I signed up to a new AVG security package this morni… (read more)

I cannot connect to one particular website - that I have used very often before. All my other web connections are OK. I signed up to a new AVG security package this morning. The message I get is: 'Secure Connection Failed An error occurred during a connection to app.bto.org. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.'

I have contacted the particular website operators and there is no problem at their end. Other users are getting on to it with no difficulty.

Asked by rhoumap44 1 day ago

Internal Network

FF VPN prevents me from seeing my internal network. I can connect to all cloud accounts but I can't see shared folder or computers. I can ping the computers and I am con… (read more)

FF VPN prevents me from seeing my internal network. I can connect to all cloud accounts but I can't see shared folder or computers. I can ping the computers and I am connecting but nothing for sharing. I turned sharing on for all, domain, private, and public.

Little help?

Asked by Tom 2 days ago

OpenVPN and Wireguard keys

Hi there! Will it be eventually possible to use OpenVPN? I mostly use Wireguard, but my Synology NAS only seems to support OpenVPN. Also, is it possible to see/regenerate… (read more)

Hi there!

Will it be eventually possible to use OpenVPN? I mostly use Wireguard, but my Synology NAS only seems to support OpenVPN.

Also, is it possible to see/regenerates/download wireguard keys for devices that doesn't support an app? Mainly a linux home server/opnsense for the wireguard client app (not mozilla branded apps)

Thanks!

Asked by hypewolf 3 days ago