Can't login using Firefox main window but can using Private Window???
Problem logging onto Zoho Mail with Firefox. I have been using both Firefox and Zoho Mail for many years. Now, for some reason, Firefox seems to have a problem complet… (read more)
Problem logging onto Zoho Mail with Firefox.
I have been using both Firefox and Zoho Mail for many years. Now, for some reason, Firefox seems to have a problem completing the Zoho Mail login from the same bookmark I have been using for years, or from a direct URL. The same Firefox installation cannot access Google Maps from a bookmark or directly using a complete URL, but does access some other applications as always.
Now the curious (to me, anyway) part. If I open a new private Firefox window, I can log into both Zoho Mail and Google Maps as I used to from the Firefox private window using bookmarks.
This helps me pinpoint Firefox as the problem – one part working, the other not.
My Firefox is up to date [Version 140.0.4 (64 bit)], and I have scanned all 1,350,000-plus files on my system for viruses and potential startup issues.
Should I reinstall Firefox? If so, how do I do that while keeping my bookmarks and password files?
If I use another browser (i.e., “Google Chrome), I can access both Zoho Mail and Google Maps with no difficulty. That is not a solution for me.
Firefox has been my foundation browser for decades. I don’t want to have to use anything else.
HELP!
Tom Howe 1753 G Rd Delta, CO 81416
howetom@zoho.com 970-261-0727