Showing questions tagged: اعرض كل الأسئلة

Thunderbird slow startup on MacOS

I use Thunderbird on Windows and on Mac. I'm wondering why the startup time on Mac is significantly longer on MacOS. I'm currently on Tahoe 26.0.1 but Thunderbird has alw… (read more)

I use Thunderbird on Windows and on Mac. I'm wondering why the startup time on Mac is significantly longer on MacOS. I'm currently on Tahoe 26.0.1 but Thunderbird has always been a slow starter. Can I change any setting to remedy this. At the moment I have two mail accounts configured both Gmail.

Asked by LesJen 23 hours ago

Last reply by LesJen 29 minutes ago

Global Junk Settings

I am running Thunderbird version 140.3.1esr (64-bit) on a Windows 11 Pro machine. Software and operating system fully up to date. Followed instructions global junk setti… (read more)

I am running Thunderbird version 140.3.1esr (64-bit) on a Windows 11 Pro machine. Software and operating system fully up to date.

Followed instructions global junk settings. There simply is no such caption in my privacy settings. What's become Global junk setting?

Asked by Joe Townsend 1 hour ago

Thunderbird very slow to send emails (Fedora)

Hi I was using TB 142 without problems. When upgrading to 143 ou 144.B4 I have problems sending mails to all users after some times. Usually the first mails are sent imme… (read more)

Hi I was using TB 142 without problems. When upgrading to 143 ou 144.B4 I have problems sending mails to all users after some times. Usually the first mails are sent immediatly but after around 10 mails, I have very slow response (varies from 5 sec to more than 1 minute and sometimes timeout). Usually quitting TB solves the problem but this is very annoying. I went back to 140LTS and sems to have no longer this problem. This was tested on many diffrent networks. I am running under Fedora release 42

Thanks

Asked by mouthuy 3 days ago

Last reply by Wayne Mery 1 hour ago

Thunderbird email program takes up over 20GB on my Iphone

Hi, I am a Building Inspector so take lots of photos and email a lot of documents. I try and delete all inbox and save sent items to a local folder on my computer, but my… (read more)

Hi, I am a Building Inspector so take lots of photos and email a lot of documents. I try and delete all inbox and save sent items to a local folder on my computer, but my I phone storage still says that they are not actually deleting from the email program and are being stored somewhere. How do I reduce this storage? I can't download any more Iphone updates because of this.

Asked by neil86 2 months ago

Last reply by Wayne Mery 1 hour ago

Contacts Export

I have been trying all week to figure out how to export all of my contacts from my gmail account. I have downloaded Thunderbird and followd the step to export all emails.… (read more)

I have been trying all week to figure out how to export all of my contacts from my gmail account. I have downloaded Thunderbird and followd the step to export all emails. But, now what? I can't do the simple export contacts through adddress book, because there were no saved contacts in their to begin with. How do I export the addresses in the emails so that I can use those contacts to export into CSV????

Asked by Amanda Davis 1 day ago

Last reply by Wayne Mery 2 hours ago

Sync Address books across computers

Hello: I'd like to sync my address books across several computers and my Android phone. I don't know about the security of Carddave or Exchange, like, is the traffic en… (read more)

Hello:

I'd like to sync my address books across several computers and my Android phone.

I don't know about the security of Carddave or Exchange, like, is the traffic encrypted, and is the database at the cloud end encrypted too.

Since I can log on to my Google account, and see and edit my address book, I expect those address are not encrypted.

Rather, I'd like to use my syncing program (Mega) to sync the sqllite files (I guess T-Bird used to call them MAB files) and any other needed files directly.

Question 1) How do I find the name of the address book (abook-n.sqlite-wal) related to the name like "Family Contacts"?

Question 2) What other files will I need to sync? any index files? a master list?

Question 3) If I install Thunderbird for Android, where should I put these files so Android finds them?

Thanks for taking the time to read this and any help you may offer.

Mark.

Asked by Cool Javelin 7 hours ago

Last reply by Wayne Mery 2 hours ago

Empty Trash/Compact driving me crazy - "The messages could not be moved or copied to folder xxxxx because writing to folder failed. To gain disk space, from the file menu, first choose Empty Trash, and then choose Compact Folders, and then try again."

I'm in the process of cleaning up Thunderbird e-mail before moving to a new computer. I started with 11,593 e-mails in my Inbox and 7,799 e-mails in my Sent folder. I'm… (read more)

I'm in the process of cleaning up Thunderbird e-mail before moving to a new computer. I started with 11,593 e-mails in my Inbox and 7,799 e-mails in my Sent folder. I'm now down to 7,634 in my Inbox and 4,965 in my Sent folder. I've allocated 2 weeks for this process and found that it's taking me about 3 hours per day to meet my daily goals. I'm finding that I'm spending at LEAST half the time responding to "Empty-Trash/Compact-folders" requests. There are times I can delete 50 e-mails at a time without getting a request. Other times I will try to delete ten e-mails and get the request. With the old version of Thunderbird I could literally delete hundreds of e-mails at a time. Can you help? Russ Bukwa Yardley, PA ps. I have intentionally given you specific numbers. Based on my software- and test-engineering experience, I speculate you need to create a stress test to solve this nagging problem.

Asked by newdayrj 4 months ago

Last reply by newdayrj 2 hours ago

Undesired change in response to email selection

I have just installed Thunderbird on Windows 11 and it has two very annoying new habits. When I click on an email it opens it instead of giving me a preview. And when I m… (read more)

I have just installed Thunderbird on Windows 11 and it has two very annoying new habits. When I click on an email it opens it instead of giving me a preview. And when I move an email to another folder it also opens that folder. Neither happened on the old computer so how can I get back to the way it used to be?

Asked by jsw152 16 hours ago

Last reply by Wayne Mery 2 hours ago

  • المُؤرشفة

Recovering archived folders

Is there somebody using french language who may answer to my problem concernig my Thunderbird box ? I can give my phone number to facilitate exchanges. Thank you ver… (read more)

Is there somebody using french language who may answer to my problem concernig my Thunderbird box ? I can give my phone number to facilitate exchanges. Thank you very much Bernard

Asked by 26zw9wvy4h 9 months ago

Last reply by Wayne Mery 3 hours ago

Can't activate an old TB profile on a new PC

My windows 10 PC died. I copied the the profiles folder from the old appdata/roaming/Thunderbird to the new Win11 PC, but TB does not pick it up, asking to create a new a… (read more)

My windows 10 PC died. I copied the the profiles folder from the old appdata/roaming/Thunderbird to the new Win11 PC, but TB does not pick it up, asking to create a new account "John Doe". Any ideas? Best, K.

Asked by pandemos 1 day ago

Last reply by pandemos 4 hours ago

"Unable to write email to mailbox" & "Messages could not be moved/copied because writing to folder failed"

Hello, Attached are the messages I have been receiving ever since 6 October 2025. I've tried to read about fixing these myself, to no avail. (I mean, I can Read; I just c… (read more)

Hello, Attached are the messages I have been receiving ever since 6 October 2025. I've tried to read about fixing these myself, to no avail. (I mean, I can Read; I just can't fix this.) I've tried to Compact ALL folders individually. But that seemed to do nothing. (Before 6 October, the Thunderbird window would at least "flicker" a little after compact.) Trash is empty. Tried disabling McAfee AntiVirus & Firewall. And, no, this isn't happening because I'm using McAfee; I've been using McAfee since Windows XP and Thunderbird since before it "broke away" from Mozilla. They have, until 6 October, played nice together. I really like Thunderbird so I do not want to find another email client/program/what-have-you. There are LOTS of saved emails that I cannot move/copy to "save space", so...Help? Please?

Thanking you in advance, tonyg

P.S.-I am not computer illiterate. But, slow, easy to follow, non-BIOS changing, step by step directions would be preferred.

Asked by Anthony G 2 days ago

Last reply by Ed 5 hours ago

cannot get into thunderbird directly without going thru Webmail

My Spectrum password was changed and now I cannot get direct access to TB. For some reason TB is not linking up with Spectrum password. I get a popup panel saying "Login … (read more)

My Spectrum password was changed and now I cannot get direct access to TB. For some reason TB is not linking up with Spectrum password. I get a popup panel saying "Login to server Mail.TWC.Com with username jomar159@hvc.rr.com failed" Retry Enter New password Cancel I have 2 accounts on TB 1 is wmarks1 and the other is jomar159@hvc.rr.com HELP

Asked by wmarks1 4 days ago

Last reply by Ed 5 hours ago

I want a confirmation prompt after clicking "Send"

When sending an email using the keyboard shortcut, the settings tell me that I can set TB to give me a confirmation prompt. Why can't I get a confirmation prompt when us… (read more)

When sending an email using the keyboard shortcut, the settings tell me that I can set TB to give me a confirmation prompt. Why can't I get a confirmation prompt when using the Send button? Is there any way to make TB do that?

I set TB to run a spell check before sending, and that gives me an opportunity to cancel the Send operation. But it only works if the email contains a misspelling.

Thank you.

Asked by Purebeads 2 days ago

Last reply by Ed 5 hours ago

One of my email accounts doesn't work on my laptop, but works fine on my desktop. Both devices are Windows 11

Please tell me how to get that account working on my laptop, thanks!! It keeps asking for my password, but doesn't accept it. I know it's correct, because I verified it b… (read more)

Please tell me how to get that account working on my laptop, thanks!! It keeps asking for my password, but doesn't accept it. I know it's correct, because I verified it by going into Thunderbird settings. And as above, the account works fine on my desktop computer.

Asked by wolfman141 6 hours ago

Inbox

My emails used to be in order by date recieved. Now they are not. I think they are in alphabetical order. Why did this change.

Asked by madocka 10 hours ago

Last reply by Matt 6 hours ago

RECOVER Thunderbird POP3 Account (all messages in the IN BOX & folders are? gone)

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderb… (read more)

Tuesday Oct. 7, our ISP converted to a new e-mail program. I could NOT log in/on I called our ISP's help desk. The 'technician' could not help me log in to our Thunderbird POP 3 account. He had me, WITHOUT asking if I had essential - legal - medical-etc. e-mails in the IN BOX or in folders! He NEVER warned/cautioned all ?would? be lost - GONE.

I URGENTLY need to recover all TB POP3 IN BOX & e-mails in folders. I need to access legal messages today, if possible.

If Mozilla does not have a recovery program, what do I do? I am not seeking to recover ' deleted messages (unless his having me change from the POP3 account to a 'new' IMAP account is the same as ' "delete" '.

Any & all prompt responses APPRECIATED! Remain WELL & Be SAFE!

Robin

Asked by dulca 1 day ago

Last reply by dulca 7 hours ago

Loss of Local Folders on upgrade to Windows !!

Yesterday I upgraded my PC from Windows 10 to 11. Today I discovered my Local Folders are not visible. Searching tells me the messages still exist, but TB does not show t… (read more)

Yesterday I upgraded my PC from Windows 10 to 11. Today I discovered my Local Folders are not visible. Searching tells me the messages still exist, but TB does not show the folders. I did the same upgrade a month ago on a laptop (Windows 10 Pro to 11), no problems. I didn't externally back up the messages as I am a dinosaur and don't know how, but at least they are still on the hard drive. Thousands of them though so I need the local folders back. Tried all the fixes I can find on the Community Forum, without success. Can anyone help please? Bob

Asked by bob246 5 days ago

Last reply by Mapenzi 7 hours ago

contacts gone

anyone know how to recover my email contacts in latest version ot TB, theyve dissapeared since using spam aniallater , with is now uninstalled. i have the same email acc… (read more)

anyone know how to recover my email contacts in latest version ot TB, theyve dissapeared since using spam aniallater , with is now uninstalled.

i have the same email acct on my other pc , could i recover everything from therte as its intact thanks

also my TB spam filters have now dissapeared [but still seem to be working] but filtering the wrong things. thanks if anyone can help

Asked by bill 1 day ago

Last reply by bill 7 hours ago