Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why won't video play on Mozilla website

  • 2 (ردّان اثنان)
  • 8 have this problem
  • 2 views
  • آخر ردّ كتبه cor-el

ajstephens
ajstephens
more options

When I go to the page on the Mozilla website to learn about plug-ins and click on the 'Learn More' button the video shows the message "no video with supported format and MIME type found". This also happens on the 'Welcome to Firefox' page.

When I go to the page on the Mozilla website to learn about plug-ins and click on the 'Learn More' button the video shows the message "no video with supported format and MIME type found". This also happens on the 'Welcome to Firefox' page.

الحل المُختار

A possible workaround is to right-click the video player and left-click or middle-click the View Video item in the context menu to open the media file in a tab.

Read this answer in context 👍 3

All Replies (2)

philipp
philipp
  • Moderator
more options

hello, thanks for reporting the problem - that appears to be an issue with the content delivery network which is currently being investigated in bug #988444.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

الحل المُختار

A possible workaround is to right-click the video player and left-click or middle-click the View Video item in the context menu to open the media file in a tab.

Modified by cor-el