does not load the full page when i go to my mail optonlin.net
optonline.net missing bar to delete and also at bottom of screen can not go to next on emails
All Replies (2)
Has the site worked normally in Firefox before?
When you have a new problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:
- right-click and choose View Page Info > Security > "View Cookies"
- Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
This will open a window listing the site's cookies, which you can remove individually.
Then try reloading the page and logging back in. Does that help?
Thread continues here: https://support.mozilla.org/questions/959252