Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Google Maps slow to load

  • 2 (ردّان اثنان)
  • 21 have this problem
  • 2 views
  • آخر ردّ كتبه scoobiemandan

scoobiemandan
scoobiemandan
more options

Hi,

I appear to be having issues with Google Maps and Firefox.

Google Maps loads fine but then once trying to utilise the maps every operation is extremely slow and clunky, sometimes taking up to 30 seconds to complete the command.

I have tried Google Maps on Safri and don't have the same issue so can only assume it is a compatibility issue and nothing to do with internet speeds. Furthermore, I don't appear to be having any similar issues with other websites........for instance, I can watch 1080p You Tube videos without much need for buffering.

Any suggestions in laymen terms please as I'm no where near technical enough for the usual jargon ;)

Hi, I appear to be having issues with Google Maps and Firefox. Google Maps loads fine but then once trying to utilise the maps every operation is extremely slow and clunky, sometimes taking up to 30 seconds to complete the command. I have tried Google Maps on Safri and don't have the same issue so can only assume it is a compatibility issue and nothing to do with internet speeds. Furthermore, I don't appear to be having any similar issues with other websites........for instance, I can watch 1080p You Tube videos without much need for buffering. Any suggestions in laymen terms please as I'm no where near technical enough for the usual jargon ;)

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

scoobiemandan
scoobiemandan صاحب السؤال
more options

Thank you cor-el.

Went through the long and arduous task of checking the extensions and found the culprit. In my case it happened to be Ghostery!