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I create a new Sync account but the sync options button doesn't work, there's a "Finish" button instead of Next, and when I click it, nothing happens. v13.0

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Screenshot of the setup screen [http://i23.photobucket.com/albums/b390/dbenjamin1990/firefoxsync.png]

Chosen solution

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0

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dumdidadida 155 solutions 1440 answers

Hi,

Please see this.

Hi, Please see [https://support.mozilla.org/en-US/kb/Firefox%20Sync%20is%20not%20working?s=sync&r=1&e=es&as=s#w_how-do-i-solve-sync-problems-without-an-error-message this].
cor-el
  • Top 10 Contributor
  • Moderator
17668 solutions 159825 answers

Did you fill all the fields and checked the terms of service agreement?

Also make sure that you aren't blocking cookies.

Did you fill all the fields and checked the terms of service agreement? Also make sure that you aren't blocking cookies.

Question owner

Yes I did.

Yes I did.

Question owner

My firefox is up to date. Also, I never receive a sync key.

My firefox is up to date. Also, I never receive a sync key.
cor-el
  • Top 10 Contributor
  • Moderator
17668 solutions 159825 answers

Chosen Solution

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes). *Don't make any changes on the Safe mode start window. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes