Secondary windows cause Firefox to freeze
MAJOR issue with Firefox freezing up. Every time ANY secondary window opens, the entire browser freezes, and I have to use the task manager to shut it down. This includes windows like a little verification for a bill pay, task/link entry windows in various forums, and even Firefox functions, such as the clearing cookies/cache/etc window. When I open even that, to clear things, I can't do it. Even if the browser hasn't been opened but a few minutes, it freezes. The little windows won't close, I can't navigate from the page, nothing. I am using 3.6.28, and no, I do NOT want to upgrade. We have the latest version on other systems, and it stinks. Pop-up blocker doesn't block things that it DOES block on my system (things on the same site, same page, etc), the themes are totally GONE (and I would miss Captain Jack Sparrow at the top of my browser window!), and often, various STANDARD browser items are missing - back button, bookmark link, refresh, etc. I don't want a version with all those issues. i like the layout I have, and I like my themes. However, since the latest "update", I have had this stupid issue, and this seriously restricts my browsing. I have already tried disabling ALL of the add-ons/plug-ins, to no avail. No change whatsoever. Tried disabling all cookies. Didn't work. I can't even find mention of this particular issue in all the help pages, and I HAVE tried all of the solutions offered for Firefox "hanging". Np proxy to connect, no extra session files, no plug-in issues, nothing. I really have to wonder if this issue wasn't created, to attempt to force me to upgrade. I will NOT do so in such a fashion. I don't like being pushed. Yes, I have also checked my antivirus settings, and they are still fine. Firefox is listed as "trusted", and not restricted at all. Never caused a problem before, either, and I don't think that's the issue now.
So, who else has this ridiculous problem? Who else would like a solution that doesn't offer a limited browser with no themes? Or, hey, live chat to discuss it with a real tech person, that can DO something about it??? Yeah, i am frustrated. I LOATHE IE, and I started using Firefox because of major issues with various versions of IE, in various versions of Windows, on various computers. been using Firefox for a LONG time now, more than a decade, and never had issues like this. What gives? PLEASE help. I want the features I have, and I don't want to use IE, and will NOT use anything from Google. Need help! Someone have an idea on how to get the fox's paw out of this trap?
الحل المُختار
can you test for a moment how firefox behaves when kaspersky's protection is completely shut down (not only the addons, but the main program)?
and how it's working when you launch firefox in Diagnose Firefox issues using Troubleshoot Mode (close all other firefox windows, then launch the program again while holding the shift key, in the dialog box only click "continue in safemode" & see how that goes)...
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الحل المُختار
can you test for a moment how firefox behaves when kaspersky's protection is completely shut down (not only the addons, but the main program)?
and how it's working when you launch firefox in Diagnose Firefox issues using Troubleshoot Mode (close all other firefox windows, then launch the program again while holding the shift key, in the dialog box only click "continue in safemode" & see how that goes)...
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
& regarding your issues with updating:
- pop-up blocking: it's very likely that this has nothing to do with the firefox version but because you have adblock installed on your system, that will catch more popups than the built-in blocker. adblock plus works fine with the current firefox 12 & upwards
- themes are still here & loads of jack sparrow stuff, that will work without a problem on current releases: http://www.getpersonas.com/en-US/en-us/gallery/All/search?p=jack+sparrow&search.x=0&search.y=0
- none of the buttons you've mentioned (back button, bookmark link, refresh) are missing in firefox 12. you can all arrange them accroding to your liking by right-clicking on a toolbar. in the same way you can choose not to show tabs on top in order to have the same layout as in the 3.6 versions.
aside from the improvements in browser speed & for html5 standard support it's strongly advised to keep your browser up to date so that it doesn't become not exploitable and your personal information and the integrity of your pc are not at risk.
Modified by philipp
Will check those possibilities, and post what happens. Thanks for the tips.
Well, the issue seems to be the Real Player. When it, and it alone, is shut down, all works fine, so for the moment I am leaving it off most of the time. Hopefully an update will fix the issue.