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ZZXC the problem started when I defraged and deleted cookies

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  • آخر ردّ كتبه cor-el

AnonymousUser
AnonymousUser
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Ok I figured out that I can access my hotmail from internet explorer. Which is very lucky as I have paid to hear a lecture and the ticket number was in my account . The problem started just after I had defraged and cleaned out my cookies. Which was your suggestion to blank screen when trying to access hotmail .. So before I touched the clean out the cookies working fine. Then no access. I tried turning the computer off leaving it for an hour, coming back on ... Nothing no access at all with Firefox. But like I said ok in internet Explores.. This makes no sense to me. I am not technically minded . but I do know how to clean out my cookies and defrag my machine .

So thank you ZZXC for your time and thank you for trying to solve teh problem but no luck .. Still have the problem. I tried to reply to you using the same page as your solution but it will not let me do that.

Ok I figured out that I can access my hotmail from internet explorer. Which is very lucky as I have paid to hear a lecture and the ticket number was in my account . The problem started just after I had defraged and cleaned out my cookies. Which was your suggestion to blank screen when trying to access hotmail .. So before I touched the clean out the cookies working fine. Then no access. I tried turning the computer off leaving it for an hour, coming back on ... Nothing no access at all with Firefox. But like I said ok in internet Explores.. This makes no sense to me. I am not technically minded . but I do know how to clean out my cookies and defrag my machine . So thank you ZZXC for your time and thank you for trying to solve teh problem but no luck .. Still have the problem. I tried to reply to you using the same page as your solution but it will not let me do that.

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cor-el
cor-el
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"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted. You can rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Profile Folder in case cookies.sqlite got corrupted.

See Fix login issues on websites that require a username and password (Remove corrupt cookies file) - See also http://kb.mozillazine.org/Websites_report_cookies_are_disabled (Other Solutions) --- Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems