Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

No longer able to receive emails

Wrangler53

A couple of days ago I was suddenly unable to receive email. I can still "Send." This may be relevant. A week or so ago my ATT email started requiring a verification process that required matching up figures. This continued for several days. Eventually I started receiving a "verification confirmed" message w/o having to match the figures and the log-in proceeded as usual. For the last couple of days I have not received the verification message and the log-in as proceeded in the normal manner. I remember a few years ago there was a problem with ATT and Thunderbird having to have a special pass word. It was called a SafeKey. Don't know if this is the same problem.

A couple of days ago I was suddenly unable to receive email. I can still "Send." This may be relevant. A week or so ago my ATT email started requiring a verification process that required matching up figures. This continued for several days. Eventually I started receiving a "verification confirmed" message w/o having to match the figures and the log-in proceeded as usual. For the last couple of days I have not received the verification message and the log-in as proceeded in the normal manner. I remember a few years ago there was a problem with ATT and Thunderbird having to have a special pass word. It was called a SafeKey. Don't know if this is the same problem.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.