Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Mozilla update issue

  • ما من ردود
  • 0 have this problem
  • 9 views
  • المُؤرشفة
anikulicz
anikulicz

Each time I download and install updates to Firefox, whatever they are correcting causes the application to not open. I need to delete the Firefox, download the file and reinstall it.

My laptop is a new HP with an Intel(R) Core(TM) Ultra 7 155H 1.40 GHz processor with 16.0 GB (15.4 GB usable) ram. It is a 64-bit operating system, x64-based processor. I am running Windows 11 currently.

Do not understand the problem. I have Firefox on my older laptop (over 10 years old) with a i3 processor and do not have these issues.

I have had to reinstall Firefox several time on the new machine and am frustrated with the problem.

Please have a good recommendation. I will refrain from updating Firefox.

Each time I download and install updates to Firefox, whatever they are correcting causes the application to not open. I need to delete the Firefox, download the file and reinstall it. My laptop is a new HP with an Intel(R) Core(TM) Ultra 7 155H 1.40 GHz processor with 16.0 GB (15.4 GB usable) ram. It is a 64-bit operating system, x64-based processor. I am running Windows 11 currently. Do not understand the problem. I have Firefox on my older laptop (over 10 years old) with a i3 processor and do not have these issues. I have had to reinstall Firefox several time on the new machine and am frustrated with the problem. Please have a good recommendation. I will refrain from updating Firefox.