ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Download-limit 1GB (Firefox 115.0.1)

  • 4 ردود
  • 2 have this problem
  • 3 views
  • آخر ردّ كتبه Rango Lv

more options

Dear Madams/Sirs, why does firefox using a download limit. Each transfer stops (without a message) after downloading 1GB. I couldn't find any configuration-points where it is possible to change the download limit. With using Microsoft Edge I got full downloads greater 1GB. Many thanks in advance.

Dear Madams/Sirs, why does firefox using a download limit. Each transfer stops (without a message) after downloading 1GB. I couldn't find any configuration-points where it is possible to change the download limit. With using Microsoft Edge I got full downloads greater 1GB. Many thanks in advance.

All Replies (4)

more options

So what or where at what site is this happening? You give no screenshot error or URL site for other to verify what is going on here.

more options

Firefox doesn't have a limit for downloading a large file, so if this isn't working then possibly other (security/AV) software is interfering.

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

more options

I'm not the only one with this problem. Google search reports more cases with the same problem.

In my case the URL is a private space in the Microsoft cloud sharepoint.com. So you can't verifiy the problem with this source. I made a download of "ubuntu 23.04 desktop amd64.iso". The 4.8 GB could be successfully downloaded. Maybe it is possible that the microsoft cloud checks the browser and if it is not the Edge browser they are killing the session after 1 GB? Rem: Stopping the transfer doesn't create any fault message. Transferring data greater 1 GB from sharepoint with Edge are successfull.

thanks with kind regards.

more options

It may be a similar case, and a temporary solution is shared with you. It may require professional developers to follow up and handle the issue in the future.


Problem Description Issue: Users experience interrupted downloads when using Firefox to download large files from SharePoint, particularly under slower network speeds. This issue does not occur in Chrome under identical network and device conditions.

Solution Debugging and Resolution:

Initial Observation: Utilized Firefox's debugging tools to monitor and analyze the download process. Downloads were failing in Firefox with an error message indicating a ServiceWorker issue: "Failed to load ‘’. A ServiceWorker intercepted the request and encountered an unexpected error.". Key Action: Unregistered SharePoint ServiceWorkers within Firefox. Outcome: Subsequent tests showed no interruptions in the download process, confirming that ServiceWorkers were the root cause of the problem.

Analysis of Potential Causes Different Handling of ServiceWorkers:Browsers' Diverse Strategies: Various browsers have distinct policies and methods for managing ServiceWorkers. Firefox's Specifics: Firefox may implement stricter security measures or different handling mechanisms that are not compatible with SharePoint's ServiceWorker configurations, leading to download interruptions.

Recommendations For Users: Temporarily unregister ServiceWorkers in Firefox if encountering similar download issues with SharePoint. For Developers: Investigate and address the compatibility issues between SharePoint's ServiceWorkers and Firefox to prevent download interruptions.

Modified by Rango Lv