Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sync problem

  • 1 (رد واحد)
  • 0 have this problem
  • 4 views
  • آخر ردّ كتبه AzZA

Tarif Chodhury
Tarif Chodhury
more options

Sir, I re-flashed windows on my laptop about 14 days ago. When I install Firefox the mail password in sync shows wrong. Then when I add a new password to the Forgot Password again, I lose my previous bookmarks. Where I had many important credentials. Please help me by returning them. Thank You.

Sir, I re-flashed windows on my laptop about 14 days ago. When I install Firefox the mail password in sync shows wrong. Then when I add a new password to the Forgot Password again, I lose my previous bookmarks. Where I had many important credentials. Please help me by returning them. Thank You.

All Replies (1)

AzZA
AzZA
more options

1.Open Firefox and click on the three horizontal lines in the upper-right corner to open the menu. 2.Click on "Logins and Passwords." 3.Click on the three horizontal lines in the upper-right corner again and select "Sync Options." 4.Click on "Manage Synced Devices." You should see a list of devices that are currently synced with your Firefox account. If the device you are using is not listed, it may not be synced with your account. If it is listed, click on it to see what data is synced. You can try turning off sync for everything except "Logins and Passwords" and see if your missing credentials reappear. If your missing credentials do not reappear, you can try contacting Firefox support for further assistance.