Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I need downloaded files eg bank statements to open with Adobe Acrobat, not via browser.

  • 1 (رد واحد)
  • 2 have this problem
  • 8 views
  • آخر ردّ كتبه Terry

diane.flute
diane.flute
more options

I download some documents and save them on my hard drive. When I open them, it opens Firefox instead of opening Acrobat reader. I need to be able to work offline with them in Adobe - I do not want the HTML version. This has only started happening recently. If this can't be solved I will have to try another browser. I am a reasonably savvy user but I am not a technical expert. Thanks for any help going - I am desperate. They all seem to have saved themselves as HTML documents. Any ideas?

I download some documents and save them on my hard drive. When I open them, it opens Firefox instead of opening Acrobat reader. I need to be able to work offline with them in Adobe - I do not want the HTML version. This has only started happening recently. If this can't be solved I will have to try another browser. I am a reasonably savvy user but I am not a technical expert. Thanks for any help going - I am desperate. They all seem to have saved themselves as HTML documents. Any ideas?

All Replies (1)

Terry
Terry
more options

Sometimes you get the page the document is on instead of the document itself. Do you have to click a download button? If not, right-click the link and select "Save link as".