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Fresh Start

  • 1 (رد واحد)
  • 1 has this problem
  • 7 views
  • آخر ردّ كتبه FredMcD

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I've used Firefox for years and like it. I have noticed a few subtle issues and I'd like to start fresh. New download, no extensions, no changes; everything back like it's a brand new install.

Could someone tell me in laymen terms how to remove the existing load and get everything back to it's original state so I can load a new copy?

Thanks, Jeff

I've used Firefox for years and like it. I have noticed a few subtle issues and I'd like to start fresh. New download, no extensions, no changes; everything back like it's a brand new install. Could someone tell me in laymen terms how to remove the existing load and get everything back to it's original state so I can load a new copy? Thanks, Jeff

All Replies (1)

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Refreshing Firefox {web link} is a LAST RESORT ! !

Refreshing Firefox -- easily fix most problems

If you're having problems with Firefox, refreshing it can help. The refresh feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs. Everything else, like user settings and add-ons, are removed. Note: Refresh saves your old profile to the desktop in a folder called Old Firefox.