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Can't login into addons

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه cor-el

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I want to manage my addon but i can't login to my account it asking me recovery code which i don't where will i get.

I want to manage my addon but i can't login to my account it asking me recovery code which i don't where will i get.
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Did you enable the 2-step verification for this site?

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Did you save the recovery codes when you enabled 2FA on your account (2FA is mandatory for Add-on developers) ?

Did you lose access to Authenticator app on your mobile device to generate the TOTP code ?

If you are still logged in to the Firefox account (e.g. if you also use it for this forum) then you can try to disable 2FA and re-enable 2FA.

See also these FAQ about using 2FA with a Firefox account, most apply to the Add-ons website as well.