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tabs crash with CANVA

  • 6 ردود
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه jonzn4SUSE

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Hello,

everytime I use the CANVA-website (www.canva.com) and try to execute on of their photo-effects my tab is crashing. The preview for the effects is also not displayed which already seems to be too much for the browser. What can I do to fix this?

Thx, Markus

Hello, everytime I use the CANVA-website (www.canva.com) and try to execute on of their photo-effects my tab is crashing. The preview for the effects is also not displayed which already seems to be too much for the browser. What can I do to fix this? Thx, Markus
Attached screenshots

All Replies (7)

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The 1st thing you should do is provide the steps to replicate the issue.

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Thats my report ID for the latest crash: bp-dc914ed4-cc1e-4726-a609-1265b0210128

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Thats the reportID for the lastest crash: bp-dc914ed4-cc1e-4726-a609-1265b0210128

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Is there a reason for the old version of the browser? Download a new version and see if it helps.

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Modified by jonzn4SUSE

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The version that comes up is 78.7.0esr - thought that I already use that one...

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I did a performance analysis and recorded it. would like to share it with you but don't know how I can send you the file...

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Here is what I see for Mac. see screenshot Here is a link from the ftp site for MAC en-US. If you want another language just change the url.

http://ftp.mozilla.org/pub/firefox/releases/85.0/mac/en-US/Firefox%2085.0.dmg

Modified by jonzn4SUSE