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"Your email was just returned" cant log in ..

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه troublemakersinc

troublemakersinc
troublemakersinc
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Hello.

I have attempted to log into Firefox and have 2FA in place. When i enter the code i recieve the above error.

Help.

)
Hello. I have attempted to log into Firefox and have 2FA in place. When i enter the code i recieve the above error. Help. :)

الحل المُختار

Hello.

I was able to solve the problem.

When i logged in here to 'support' it did not ask me for 2FA (a bit concerning), you are able to hover over your user name in the top right. A menu will appear, then, the far left you can click 'edit profile'. Then on the new page under 'account' you can click 'manage firefox account' once there you can add a 'secondary email' and use that to verify the account.

Thanks

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troublemakersinc
troublemakersinc صاحب السؤال
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Sorry, i forgot to mention the email address is correct and i have added Firefox as a trusted sender and there is nothing in blocked senders.

troublemakersinc
troublemakersinc صاحب السؤال
more options

الحل المُختار

Hello.

I was able to solve the problem.

When i logged in here to 'support' it did not ask me for 2FA (a bit concerning), you are able to hover over your user name in the top right. A menu will appear, then, the far left you can click 'edit profile'. Then on the new page under 'account' you can click 'manage firefox account' once there you can add a 'secondary email' and use that to verify the account.

Thanks