ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Account won't accept my new password even if it meets all criteria

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 8 views
  • آخر ردّ كتبه cor-el

more options

Trying to change my Firefox Account (Sync) password. From https://accounts.firefox.com/settings?service=sync&context=fx_desktop_v3&entrypoint=preferences It keeps highlighting in red: "It is not in the public database of 50,000 most common leaked passwords". The list is shown in mozilla.github.io/application-services/docs/accounts/50000-most-common-passwords.html My password is not in there. Even if I type some extra random characters to extend the password, it keeps rejecting it.

Trying to change my Firefox Account (Sync) password. From https://accounts.firefox.com/settings?service=sync&context=fx_desktop_v3&entrypoint=preferences It keeps highlighting in red: "It is not in the public database of 50,000 most common leaked passwords". The list is shown in mozilla.github.io/application-services/docs/accounts/50000-most-common-passwords.html My password is not in there. Even if I type some extra random characters to extend the password, it keeps rejecting it.

All Replies (2)

more options

Hi,

we are interested to know which version you are using. Currently, the version available is version 66. If you can check to see the problem is still present

Thank's

more options

In case of issues try to log in to the Firefox Account via this website.