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unable to navigate while downloading at high speed

Posted

Hi,

I don't understand what's wrong with the browser, I already signaled my disappointment as a feedback. As all reported, the browser is freezing sometime when I open a new tab (especially after an update). I have to restart at least 2 times the browser to make it works. This is not the big problem.

The pain point is that I cannot navigate while I am downloading a file at a high speed (120Mb/s). This is not due to my router or what ever in my computer but related to Firefox. While Firefox is downloading, I can use Edge without any issue.

I tried the same action in safe mode and I got the same problem.

Could you please tell me how to resolve this problem?

Is there a workaround if it's a bug?

Thank you.


Regards, Lyamine

Hi, I don't understand what's wrong with the browser, I already signaled my disappointment as a feedback. As all reported, the browser is freezing sometime when I open a new tab (especially after an update). I have to restart at least 2 times the browser to make it works. This is not the big problem. The pain point is that I cannot navigate while I am downloading a file at a high speed (120Mb/s). This is not due to my router or what ever in my computer but related to Firefox. While Firefox is downloading, I can use Edge without any issue. I tried the same action in safe mode and I got the same problem. Could you please tell me how to resolve this problem? Is there a workaround if it's a bug? Thank you. Regards, Lyamine

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

More Information

Question owner

Pkshadow said

Not sure what your downloading but I tend to use things that like to go faster so you may want to look into these : Can also use the search from the URL and just need download as a search word.

If the download has a limited bandwidth (by the server), let’s say 500KB, there is no problem to load pages. I don’t want to add plugins unfortunately, I would like to use the browser as clean as possible ;)

''Pkshadow [[#answer-1143793|said]]'' <blockquote> Not sure what your downloading but I tend to use things that like to go faster so you may want to look into these : *https://addons.mozilla.org/firefox/addon/download-via-idm/ *https://addons.mozilla.org/firefox/addon/download-with-fdm/ Can also use the search from the URL and just need download as a search word. </blockquote> If the download has a limited bandwidth (by the server), let’s say 500KB, there is no problem to load pages. I don’t want to add plugins unfortunately, I would like to use the browser as clean as possible ;)

Question owner

Now windows is cleaning the ssd. So long due to windows update cleanup...

Now windows is cleaning the ssd. So long due to windows update cleanup...
Shadow110 1072 solutions 14836 answers

You can get both of those as stand alone programs also, plus iGetter is good but tends to be a right click and copy url location, paste.

You can get both of those as stand alone programs also, plus iGetter is good but tends to be a right click and copy url location, paste.
Shadow110 1072 solutions 14836 answers

Ya, I stick that in there as a lot of people do not know what it is for or exists so nothing ever gets cleaned.

If do not use Sessions you can triple what this guy suggests. https://www.servethehome.com/firefox-is-eating-your-ssd-here-is-how-to-fix-it/ As for what they have to say about SSD's, mine are 5yrs old no errors.

Ya, I stick that in there as a lot of people do not know what it is for or exists so nothing ever gets cleaned. If do not use Sessions you can triple what this guy suggests. https://www.servethehome.com/firefox-is-eating-your-ssd-here-is-how-to-fix-it/ As for what they have to say about SSD's, mine are 5yrs old no errors.
Shadow110 1072 solutions 14836 answers
Bookmark this site : https://www.howtogeek.com/302595/how-to-stop-windows-10-from-automatically-updating-hardware-drivers/

Question owner

I don’t have any issue with the sad lol. It’s just windows that is cleaning the cumulative updates downloaded. Now it’s done. Let’s try with a fresh FF

I don’t have any issue with the sad lol. It’s just windows that is cleaning the cumulative updates downloaded. Now it’s done. Let’s try with a fresh FF
Shadow110 1072 solutions 14836 answers

Ya, I did not think so but it reduces the read/write to the disk by a lot of megs per day which means ram is doing something else when you might need it.

Ya, I did not think so but it reduces the read/write to the disk by a lot of megs per day which means ram is doing something else when you might need it.

Question owner

So, I tried with a fresh installation. Without any addons and same issue :/

So, I tried with a fresh installation. Without any addons and same issue :/
Shadow110 1072 solutions 14836 answers
Might want to investigate Trend Micro a little more : *https://en.community.trendmicro.com/tm_en/topics/why-firefox-slowdown *https://esupport.trendmicro.com/en-us/home/pages/technical-support/premium-security/1101714.aspx?vwd=HotTopics-_-prd=TiPR-_-src=ProductLanding-_-loc=Default *https://en.community.trendmicro.com/tm_en/topics/google-chrome-is-running-extremely-slow-because-of-trend-micro
Shadow110 1072 solutions 14836 answers

Well, investigate into that a little and get back to us. Sorry that did not work out but you did get cleaned..lol

Well, investigate into that a little and get back to us. Sorry that did not work out but you did get cleaned..lol

Question owner

''Pkshadow [[#answer-1143810|said]]'' <blockquote> Might want to investigate Trend Micro a little more : *https://en.community.trendmicro.com/tm_en/topics/why-firefox-slowdown *https://esupport.trendmicro.com/en-us/home/pages/technical-support/premium-security/1101714.aspx?vwd=HotTopics-_-prd=TiPR-_-src=ProductLanding-_-loc=Default *https://en.community.trendmicro.com/tm_en/topics/google-chrome-is-running-extremely-slow-because-of-trend-micro </blockquote> I don't have any of those issues lol.

Question owner

Pkshadow said

Well, investigate into that a little and get back to us. Sorry that did not work out but you did get cleaned..lol

I am investigating the issue. I want to thank you for your time anyways. I will be back when I have more details ;)

''Pkshadow [[#answer-1143811|said]]'' <blockquote> Well, investigate into that a little and get back to us. Sorry that did not work out but you did get cleaned..lol </blockquote> I am investigating the issue. I want to thank you for your time anyways. I will be back when I have more details ;)

Question owner

Strangely it happens only on mp4 files and especially through Internet. if I download a file from local area Web server and navigate on Internet, no problem.

Using Fiddler I noticed that the request is gone, I suspected my Asus Router so I disabled and re-enbled AiProtection and sites are loading, the speed depends on the contents to load though. it's very slow but it's not in pending anymore.

I will check that when I have time

Strangely it happens only on mp4 files and especially through Internet. if I download a file from local area Web server and navigate on Internet, no problem. Using Fiddler I noticed that the request is gone, I suspected my Asus Router so I disabled and re-enbled AiProtection and sites are loading, the speed depends on the contents to load though. it's very slow but it's not in pending anymore. I will check that when I have time