ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

To the person who replied, it was a mistake adding H A C K E R word into the title. Please reply here.

more options

I have posted a question previously. I only have 2 questions. Please check it and reply here. I can't open the said question since it contains the word that triggers the crash.

I have posted a question previously. I only have 2 questions. Please check it and reply here. I can't open the said question since it contains the word that triggers the crash.

الحل المُختار

This sounds like a very odd issue, especially since you weren't able to open your previous thread, even though the word that you have referenced as the issue is not included in the URL. This is likely just a piece of malware that is installed on your computer.

If you are concerned about the security of your system, you should scan for infections on your system. You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

If you are concerned that the attacker may have gained access to your router, there are also other security things that you should try, such as resetting your router and changing the SSID and password. You should also flush your DNS to protect against any DNS cache poisoning that may have occurred.

Hope this helps.

Read this answer in context 👍 1

All Replies (3)

more options

الحل المُختار

This sounds like a very odd issue, especially since you weren't able to open your previous thread, even though the word that you have referenced as the issue is not included in the URL. This is likely just a piece of malware that is installed on your computer.

If you are concerned about the security of your system, you should scan for infections on your system. You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista if you don't already have one. Windows 8/10 have antivirus protection built-in.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

If you are concerned that the attacker may have gained access to your router, there are also other security things that you should try, such as resetting your router and changing the SSID and password. You should also flush your DNS to protect against any DNS cache poisoning that may have occurred.

Hope this helps.

more options

Thank you so much for the help! It lead me 1 step closer to protecting the network and my laptop. I did find malware. Thank you.

more options

Does that mean that the issue is gone now?