I have exactly the same problem as Richmog a month or so ago. I’m unable to log into Mozilla Support - my email address and password are always rejected as invalid. I’ve reset the password many times and the process appears to be successful - I get a confirmation email which I respond to and that appears to be successful, but when I attempt to log in using the same username and password it’s always rejected as invalid. I’ve already created 2 fresh accounts using alternative email addresses but exactly the same thing happened. The only way I can post a message in the forum is during the create new account procedure, and this time I'm using my wife's email address to leave a more comprehensive message. I’ve had one brief email reply to my original post which doesn’t make much sense to me: 'no mail server showing on that domain'. This address has been working fine for several years. I need to have an ongoing exchange of messages with someone but the system simply doesn’t allow this if I cannot log in. PLEASE will someone contact me on david@wright47.me.uk so we can resolve this extremely frustrating situation. If for any reason you cannot use this address you can try: dmw@geminisound.co.uk Thank you!