Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I open a new tab, why do I get "New Tab by Yahoo" and not my home page.

  • 2 (ردّان اثنان)
  • 5 have this problem
  • 60 views
  • آخر ردّ كتبه FredMcD

hissyfit
hissyfit
more options

When I'm using Firefox as my browser and I open a new tab, I want my home page (Google) automatically but I get something called "New Tab by Yahoo" instead. How do I fix this? Thank you.

When I'm using Firefox as my browser and I open a new tab, I want my home page (Google) automatically but I get something called "New Tab by Yahoo" instead. How do I fix this? Thank you.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your System Details list shows this Yahoo extension, so that is the most likely culprit:

  • Yahoo Toolbar and New Tab 5.0.9 ({635abd67-4fe9-1b23-4f01-e679fa7484c1})

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
FredMcD
FredMcD
more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 23.0 r0 Shockwave Flash 11.9 r900
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 26.0.0.131

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration