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I think my computer has been hacked, what do I do?

  • 1 (رد واحد)
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  • آخر ردّ كتبه FredMcD

boomer2212
boomer2212
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I am pretty sure my computer has been hacked. My antivirus has found things (Trojans with a Poweliks Gen name) that when it or I delete them they come right back.What can I do to make sure I don't have a key logger so that when I create new passwords for Firefox and everything else they don't know about it and that renders the changes worthless? 

Is there something I can run to find everything before scrapping my computer since it would cost just as much to take it to a computer expert.
Please CC an answer to boomer1222@gmail.com because I haven't been receiving my requests to Firefox for resetting and confirming password changes.
Thank you,

Mark A Trebing

I am pretty sure my computer has been hacked. My antivirus has found things (Trojans with a Poweliks Gen name) that when it or I delete them they come right back.What can I do to make sure I don't have a key logger so that when I create new passwords for Firefox and everything else they don't know about it and that renders the changes worthless? Is there something I can run to find everything before scrapping my computer since it would cost just as much to take it to a computer expert. Please CC an answer to boomer1222@gmail.com because I haven't been receiving my requests to Firefox for resetting and confirming password changes. Thank you, Mark A Trebing

All Replies (1)

FredMcD
FredMcD
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You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.