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MacBook Pro overheats when playing video in Firefox

Posted

Anytime I play video in Firefox (YouTube, Facebook, other embedded videos) my MacBook Pro heats up rapidly. In general, the computer runs at least 20 degrees hotter when running the video in Firefox as compared to Safari.

Anytime I play video in Firefox (YouTube, Facebook, other embedded videos) my MacBook Pro heats up rapidly. In general, the computer runs at least 20 degrees hotter when running the video in Firefox as compared to Safari.

Additional System Details

Installed Plug-ins

  • Version 5.41.3.0
  • Shockwave Flash 24.0 r0
  • Plugin for viewing Sibelius(tm) music scores http://www.sibelius.com
  • zoom.us launcher plugin version 1.0
  • The iLok Client Helper Plug-in v3.5 allows you to use iLok.com to manage your iLok hardware keys. For more information, visit the iLok.com Web site.
  • iPhoto6

Application

  • Firefox 50.1.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:50.0) Gecko/20100101 Firefox/50.0
  • Support URL: https://support.mozilla.org/1/firefox/50.1.0/Darwin/en-US/

Extensions

  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • Multi-process staged rollout 1.5 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Video DownloadHelper 6.2.0 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Web Compat 1.0 (webcompat@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x0166
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • crashGuards: []
  • currentAudioBackend: audiounit
  • driverDate:
  • driverVersion:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'OpenGL Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OPENGL_COMPOSITING'}]}
  • info: {u'TileHeight': 1024, u'TileWidth': 1024, u'AzureFallbackCanvasBackend': u'none', u'ApzWheelInput': 1, u'AzureCanvasAccelerated': 1, u'AzureCanvasBackend': u'skia', u'AzureContentBackend': u'skia'}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • supportsHardwareH264: Yes
  • webgl2Renderer: (no info)
  • webglRenderer: Intel Inc. -- Intel HD Graphics 4000 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? ------------- Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' websites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''

Question owner

Starting Firefox in safe mode with the computer in regular mode made no difference. After starting the MacBook Pro in safe mode, I was unable to use Firefox. Startup in regular mode produced a strange gray screen (see image). I couldn't type a url or access the search bar, but through the bookmarks, I could access a sort of crippled version of some Mozilla pages (second image). Trying to start Firefox in safe mode only yielded an unresponsive dialogue box with an inactive "Refresh Firefox" button (third image). Any suggestions?

Starting Firefox in safe mode with the computer in regular mode made no difference. After starting the MacBook Pro in safe mode, I was unable to use Firefox. Startup in regular mode produced a strange gray screen (see image). I couldn't type a url or access the search bar, but through the bookmarks, I could access a sort of crippled version of some Mozilla pages (second image). Trying to start Firefox in safe mode only yielded an unresponsive dialogue box with an inactive "Refresh Firefox" button (third image). Any suggestions?

Modified by twpaul

FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers
https://support.mozilla.org/en-US/kb/update-firefox-latest-version '''51'''

Question owner

I'm already using the latest version of Firefox. Regarding your previous advice regarding 'safe websites, all my tests have been run on YouTube and Facebook.

I'm already using the latest version of Firefox. Regarding your previous advice regarding '''safe'' websites, all my tests have been run on YouTube and Facebook.
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Is the problem just with web pages with players on them, Or all pages?

Flash block {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it

Is the problem just with web pages with players on them, Or all pages? '''[https://addons.mozilla.org/en-US/firefox/addon/flashblock/ Flash block]''' {web link} Never be annoyed by a Flash animation again! Blocks Flash so it won't get in your way, but if you want to see it, just click on it

Question owner

So what you're saying is I have to stop using flash, because as soon as I watch anything flash, it overheats again. I would say the real question is, why does the flash run without a hitch in Safari, but always over taxes the system in Firefox.

So what you're saying is I have to stop using flash, because as soon as I watch anything flash, it overheats again. I would say the real question is, why does the flash run without a hitch in Safari, but always over taxes the system in Firefox.
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Youtube currently uses the HTML5 player.

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues


I called for more help.

Youtube currently uses the HTML5 player. https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues I called for more help.