Firefox crashes
Tried all the troubleshooting instruction in fixing firefox crashing and this is my last resort. The problem started while we are going to browse for an online payment of a bank which has a digital security id token from the government site philhealt.gov.ph. The crash id report is bp-1200143e-b96f-4030-bff1-73b302170123.
All Replies (4)
Product Firefox Release Channel beta Version 51.0b14 Build ID 20170112171116 OS Windows 7 OS Version 6.1.7601 Service Pack 1 +++++++++++++++++++++++++++++++++++++++ Signature: __RtlUserThreadStart | _RtlUserThreadStart
This is for Sumo's Related Bugs 1315902 RESOLVED INVALID Copy and paste cause thunderbird crash every time. OK with new profile
1164826 UNCONFIRMED --- Firefox aborts in shutdown with ActivClient (acpkcs211.dll)
910157 RESOLVED INVALID Misc. metrofx crashes where the crash reporter/socorro misidentify the main thread
663466 NEW --- crash @ __RtlUserThreadStart | _RtlUserThreadStart
Check the Beta channel for updates.
You could also try the current non-beta.
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?
FredMcD said
Product Firefox Release Channel beta Version 51.0b14 Build ID 20170112171116 OS Windows 7 OS Version 6.1.7601 Service Pack 1 +++++++++++++++++++++++++++++++++++++++ Signature: __RtlUserThreadStart | _RtlUserThreadStart This is for Sumo's Related Bugs 1315902 RESOLVED INVALID Copy and paste cause thunderbird crash every time. OK with new profile 1164826 UNCONFIRMED --- Firefox aborts in shutdown with ActivClient (acpkcs211.dll) 910157 RESOLVED INVALID Misc. metrofx crashes where the crash reporter/socorro misidentify the main thread 663466 NEW --- crash @ __RtlUserThreadStart | _RtlUserThreadStart
I'm sorry I dont know what to do with your suggestion.
FredMcD said
Check the Beta channel for updates. You could also try the current non-beta.
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).Is the problem still there?
I already tried safe mode and even using the command "firefox.exe -p" firefox is still chrasing.
The first post was the crash report. The second was my suggestions.
I called for more help. Please wait.