can't login to cox.com
I haven't been able to log into cox.com & webmail only at work using an old vers. of IE & on my phone using safari. Also I can't get on using firefox on my laptop. I cleared out cookies & my cache also using ccleaner. It says I tried too many times after only trying once. I have restarted in safe mode too, also on Edge I can't get on. It's been going on for months now.
الحل المُختار
Ok I fixed it my changing my ip address in my netgear router, went to mac address & changed 1 number & reset my modem & it worked.
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It could be someone is trying to hack your account.
Does the 'too many times' come up before you can login?
Have you tried waiting several hours?
no it doesn't after I try. I'm thinking it's my ip address, i tried a vpn months ago & since then i reinstalled windows 10.
Ok I tried a addon called hide my ip address & it worked, I knew it was my ip address causing the issue, now I contacted cox again because using this addon makes everything load slow.
Good luck. Let us know how things turn out.
FredMcD said
Good luck. Let us know how things turn out.
ok, I might have to figure out how to change my ip address through my router.
Check with your provider.
ok i found out how to do it & it worked finally.
That was very good work. Well done. Please flag your last post as Solved Problem so others will know.
Also, can you tell us what you did?
الحل المُختار
Ok I fixed it my changing my ip address in my netgear router, went to mac address & changed 1 number & reset my modem & it worked.
Thank you, Happy Holidays