ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new hp laptop, new download of firefox, same norton security. set to block pop ups. I get a page full of pop ups w/EVERY webpage. WTF?

  • 9 ردود
  • 8 have this problem
  • 13 views
  • آخر ردّ كتبه FredMcD

more options

I continue to get a page full of non stop pop ups despite blocking sites,& setting the Pop Up Blocker to BLOCK. I get ads that overlap, and open multiple tabs with a touch on ANY Part of the page. Ie; I search in google, find a website click on it, and six windows or total shit advertising, dating sex sites, and offers for web security, some that simply seem to download themselves, in addition, the one or two sites I don't get pop ups on i get continuous notifications as in with every click, from norton that they have blocked attempted "intrusion" WTF is going on. I have never had this much shit crap to deal with and don't plan to much longer, Im ready to take this thing back and say fuck it. Pardon my tone, but this is bull shit, any suggestions. Of course I find it absolutely wrong that you can't actually get help from anyone at Firefox, like Sprint, and other Tech companies, they push the complaints and user issues to other customers. So thanks to those of you who do what you can to help.

I continue to get a page full of non stop pop ups despite blocking sites,& setting the Pop Up Blocker to BLOCK. I get ads that overlap, and open multiple tabs with a touch on ANY Part of the page. Ie; I search in google, find a website click on it, and six windows or total shit advertising, dating sex sites, and offers for web security, some that simply seem to download themselves, in addition, the one or two sites I don't get pop ups on i get continuous notifications as in with every click, from norton that they have blocked attempted "intrusion" WTF is going on. I have never had this much shit crap to deal with and don't plan to much longer, Im ready to take this thing back and say fuck it. Pardon my tone, but this is bull shit, any suggestions. Of course I find it absolutely wrong that you can't actually get help from anyone at Firefox, like Sprint, and other Tech companies, they push the complaints and user issues to other customers. So thanks to those of you who do what you can to help.

الحل المُختار

After the above, Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.

Forum; Adblock Plus Homepage {web link}

Read this answer in context 👍 3

All Replies (9)

more options

Hi, it's likely that this is caused by an extension that you have called 'Royal Raid 2.0.5822.29826' so first try removing it from Firefox - Addons Manager (Ctrl+Shift+A) > Extensions.

You may also need to work through Remove “Ads By Royal Raid” adware by Malware Tips.

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

more options

الحل المُختار

After the above, Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.

Forum; Adblock Plus Homepage {web link}

more options

The first suggestion to remove Royal Raider worked. Temporarily. Its back, and scans are not finding it. Still working on the second scan to find and remove malware, three hours into it right now. This is ridiculous. I am starting to get why Mac users are Mac Users

more options

Even Mac's can get malware.

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

5.6 hours of total system scan by Mozilla suggested malware remover by microsoft found nothing, but still being re directed, and pop ups from Royal Raider, and can't find them in add ons, extensions, etc.

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

Ive tried them all, have downloaded NOTHING and still being redirected. I give up, Never have had this much trouble with getting rid of this crap, thanks to you all who have offered suggestions. Too bad the company who's search engine brought this shit to my laptop can't seem to be bothered to offer help.

more options

Talked to a tech at HP and its Mozilla that is the problem. I downloaded firefox from the Firefox site. Have run specific scans to look for malware and I continue to get pop ups and re directs from Royal Raider. Also, I have repeatedly set my home page, yet, each time I click on Mozilla, It takes me elsewhere. Not one of these "fixes" has been able to locate or disable this thing. Removing Firefox as suggested.

Profanity removed by moderator. Please read the forum rules, thanks.

Modified by Shawn

more options

Have you checked my last post?

Could the add-on Royal Raid be the problem?