Firefox crashes
Crash ID: bp-d326b420-2aaf-4a70-bdee-2aad22150417
All Replies (3)
What were you doing at the time? Has it crashed before? Other issues?
The crash report flagged;
igd10umd32.dll = Intel(R) Graphics Technology
If you have problems with current Shockwave Flash plugin versions then check this:
- see if there are updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
- disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
https://forums.adobe.com/message/4468493#TemporaryWorkaround
- disable hardware acceleration in the Flash plugin
https://forums.adobe.com/thread/891337 See also:
Your crash report is linked to two page in the bug tracking system, where similar crashes were traced to two specific programs:
- old versions of Comodo Internet Security (version 5.12 and below)
- nProtect GameGuard (http://en.wikipedia.org/wiki/NProtect_GameGuard)
There certainly could be other causes, but could you investigate whether you might have either of those?
A similar but slightly different crash signature showed up in this thread: Firefox crashes after I open a new tab.
Will Firefox start in its Safe Mode?
If Firefox is not running: Hold down the Shift key when starting Firefox.
A small dialog should appear. Click "Start in Safe Mode" (not Refresh).
Any less crashy?