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Firefox crashes

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Crash ID: bp-d326b420-2aaf-4a70-bdee-2aad22150417

Crash ID: bp-d326b420-2aaf-4a70-bdee-2aad22150417

All Replies (3)

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What were you doing at the time? Has it crashed before? Other issues?

The crash report flagged;

igd10umd32.dll = Intel(R) Graphics Technology


If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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Your crash report is linked to two page in the bug tracking system, where similar crashes were traced to two specific programs:

There certainly could be other causes, but could you investigate whether you might have either of those?


A similar but slightly different crash signature showed up in this thread: Firefox crashes after I open a new tab.

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Will Firefox start in its Safe Mode?

If Firefox is not running: Hold down the Shift key when starting Firefox.

A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any less crashy?