X
Tap here to go to the mobile version of the site.

منتدى الدعم

At consumerreports.org I am not able to use the “compare” function; I get the message “Your comparison chart is currently empty”. Any suggestions?

Posted

The Consumer Reports site allows for the comparison of up to 5 items. I had been able to use the "compare" function until I installed version 36.0.4. I have disabled extensions and retried, but no luck.

Thanks for your help.

The Consumer Reports site allows for the comparison of up to 5 items. I had been able to use the "compare" function until I installed version 36.0.4. I have disabled extensions and retried, but no luck. Thanks for your help.

Additional System Details

Installed Plug-ins

  • 20-20 Technologies - 20-20 3D Viewer for Web v5.0.91.0
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.10
  • Coupons Inc., Coupon Printing FireFox Plugin
  • Provides information about the default web browser
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Garmin Communicator Plug-in Version 4.1.0.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • RocketLife Software Component
  • Shockwave Flash 17.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7
  • 5.1.30514.0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:36.0) Gecko/20100101 Firefox/36.0

More Information

guigs 1072 solutions 11697 answers

Please update to the most recent version of Firefox:

Does it also happen in version 37?

Please update to the most recent version of Firefox: *[[Update Firefox to the latest version]] Does it also happen in version 37?
jscher2000
  • Top 10 Contributor
8837 solutions 72222 answers

I'm testing in Firefox 37 on Windows 7, so that's a couple of variables difference.

Where do you get the message. When you click the button on the ratings page, or after the compare page loads? I have attached screen shots for reference.

I'm testing in Firefox 37 on Windows 7, so that's a couple of variables difference. Where do you get the message. When you click the button on the ratings page, or after the compare page loads? I have attached screen shots for reference.