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Microsoft Silverlight Will not work right in firefox for some reason...

Posted

I recently had an issue with my ISP. My ping was over 1000 and my Download/Upload speeds were .07 or so. While this was going on (well before I realized there was a problem.) I was watching a movie on Amazon. Now silverlight in just firefox is broken. It keeps thinking that my connection is crap. I can not seem to fix this issue.

What I have tried to do: Uninstall/Reinstall Firefox and Silverlight Clear all Application data in regards to firefox Delete all Cookies/browsing history.


Funny thing I have tested the problem in Internet Explorer and found silverlight to be working fine. Yet when i go back to firefox it will not work.

I recently had an issue with my ISP. My ping was over 1000 and my Download/Upload speeds were .07 or so. While this was going on (well before I realized there was a problem.) I was watching a movie on Amazon. Now silverlight in just firefox is broken. It keeps thinking that my connection is crap. I can not seem to fix this issue. What I have tried to do: Uninstall/Reinstall Firefox and Silverlight Clear all Application data in regards to firefox Delete all Cookies/browsing history. Funny thing I have tested the problem in Internet Explorer and found silverlight to be working fine. Yet when i go back to firefox it will not work.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.10
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Raidcall plugin
  • Shockwave Flash 16.0 r0
  • 5.1.30514.0
  • VLC media player Web Plugin 2.1.3
  • iTunes Detector Plug-in

Application

  • Firefox 35.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
  • Support URL: https://support.mozilla.org/1/firefox/35.0.1/WINNT/en-US/

Extensions

  • Logitech SetPoint 6.5 ({F003DA68-8256-4b37-A6C4-350FA04494DF}) (Inactive)
  • Skype Click to Call 7.3.16540.9015 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 780 Ti
  • adapterDescription2:
  • adapterDeviceID: 0x100a
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 3072
  • adapterRAM2:
  • adapterSubsysID: 28843842
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.1.7600.16972
  • driverDate: 1-9-2015
  • driverDate2:
  • driverVersion: 9.18.13.4725
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 780 Ti Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
guigs 1072 solutions 11697 answers

Hi odin2054,

Thank you for your question, I understand that there is an issue with Microsoft Silverlight plugin. Use the Silverlight plugin to play audio and video

Did you delete the mspr.hds file when you removed the temporary files? Reference:https://help.netflix.com/article/en/n.../208#steps-for-mac

Hi odin2054, Thank you for your question, I understand that there is an issue with Microsoft Silverlight plugin. [[Use the Silverlight plugin to play audio and video]] Did you delete the mspr.hds file when you removed the temporary files? Reference:[https://help.netflix.com/article/en/node/208#steps-for-mac]