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Why does firefox slow down or not respond when I check my yahoo account?

Posted

Nothing seems to fix this problem, even the new Firefox update. It's very frustrating and I hate to go back to using internet explorer, but may be forced to. It's like firefox "not responding" to yahoo. Please help!

Nothing seems to fix this problem, even the new Firefox update. It's very frustrating and I hate to go back to using internet explorer, but may be forced to. It's like firefox "not responding" to yahoo. Please help!

Additional System Details

Installed Plug-ins

  • Citrix Online App Detector Plugin
  • Google Update
  • Version 5.38.5.0
  • Shockwave Flash 15.0 r0
  • iTunes Detector Plug-in
  • VLC media player Web Plugin 2.1.3
  • WildTangent Games App V2 Presence Detector
  • Dragon NaturallySpeaking Rich Internet Application Support - Plugin
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0

More Information

FredMcD
  • Top 10 Contributor
4269 solutions 59841 answers

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Many site issues can be caused by corrupt cookies or cache. * Clear the Cache and * Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.''' Type '''about:preferences'''<Enter> in the address bar. * '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them. * '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.''' If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} While you are in safe mode; Type '''about:preferences#advanced'''<Enter> in the address bar. Under '''Advanced,''' Select '''General.''' Look for and turn off '''Use Hardware Acceleration'''. Poke around safe web sites. Are there any problems? Then restart.