On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Preferences Settings keep reseting! Tried everything - Multiple Windows User Accts.

  • 22 ردًا
  • 4 have this problem
  • 5 views
  • آخر ردّ كتبه okayhelplease

more options

I do not understand - I have read the 'preferences not saved' knowledge base. I have several Windows user accounts, preferences will switch back to default including default tabs. This happens when I log off or restart windows. Prefs will be saved if closing out browser and restarting but if logging off/restarting they reset. Have deleted all mozilla folders in a user account (not the admin acct), reinstalled fresh and still happens. I am thinking I must also have to uninstall/reinstall FF by logging into the Windows administrator account??

I do not understand - I have read the 'preferences not saved' knowledge base. I have several Windows user accounts, preferences will switch back to default including default tabs. This happens when I log off or restart windows. Prefs will be saved if closing out browser and restarting but if logging off/restarting they reset. Have deleted all mozilla folders in a user account (not the admin acct), reinstalled fresh and still happens. I am thinking I must also have to uninstall/reinstall FF by logging into the Windows administrator account??

Modified by okayhelplease

All Replies (2)

more options

I'm not very familiar with the sharing function between Windows users, and have no idea whether that is relevant. But the simplest and probably least problematic arrangement is for each user to have a separate Firefox profile under their own C:\Users\username path. No sharing.

more options

Right. They will never mix.

  1. 1
  2. 2