Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Mozilla + Nord Pass extension

Using Nord Pass extension on Mozilla fine until today, when clicking on the green icon for stored username and password, this appears - "sudden error message : can't… (funda kabanzi)

Using Nord Pass extension on Mozilla fine until today, when clicking on the green icon for stored username and password, this appears - "sudden error message : can't handle ITEM/URL_SEARCH type message"

Asked by matread13 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Firefox unable to load videos

So I've noticed that after putting my computer to sleep, upon return Firefox will be unable to load any videos from seemingly any site. The temporary solution to this is … (funda kabanzi)

So I've noticed that after putting my computer to sleep, upon return Firefox will be unable to load any videos from seemingly any site. The temporary solution to this is to reset my computer as sign offs, locks or returning to sleep do not clear the issue. I've tested on different browsers/sites and can confirm that this is exclusive to firefox. I have booted firefox in troubleshoot mode, cleared my history and given the sites time to load with no luck on any of them.

Is there a solution to this?

Asked by Bobn242 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

Firefox and Chrome causing each other to crash

This doesn't happen every time, but certainly more frequently than it should. Is there anything that can be done about this. Is this about competing for resources. Max… (funda kabanzi)

This doesn't happen every time, but certainly more frequently than it should. Is there anything that can be done about this. Is this about competing for resources. Maxing out the CPU?

Just now occurred. Firefox closed shortly after opening Chrome. No crash notification. Then, Chrome froze, with one of those "Close program or wait" messages.

Asked by noel_envode 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

After clicking 'Deleted Files', how can I recover a deleted profile?

I followed [this moderator's post on Support Mozilla](https://support.mozilla.org/en-US/questions/1254142#answer-1207829). https://assets-prod.sumo.prod.webservices.moz… (funda kabanzi)

I followed [this moderator's post on Support Mozilla](https://support.mozilla.org/en-US/questions/1254142#answer-1207829).

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2019-03-24-16-28-18-7d451f.png

My hard drive lacks space for System Restore, which I forgot to turn on. After I mistakably clicked 'Delete files' 2 hours ago, Recuva recovered these 53 files, too little for a Firefox User Profile ?

https://i.imgur.com/QuK0TVP.jpeg

Wise Data Recovery recovered 13 files, 108.37 KB, but again too little for a Firefox User Profile?

https://i.imgur.com/QUfKPop.jpeg

Asked by StackExchange 3 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 3 emasontweni adlule

Secure Connection Failed An error occurred during a connection to mail.google.com.

This happens now a lot, sometimes I can uninstall Firefox reinstall and it works. That worked this time but only for a few days. I am back once again to where I get this … (funda kabanzi)

This happens now a lot, sometimes I can uninstall Firefox reinstall and it works. That worked this time but only for a few days. I am back once again to where I get this error on every place I visit. I have cleared my cache etc.. uninstalled reinstalled did a restore. It is only Firefox all other browsers work fine. No idea what to do anymore and am sad because I prefer Firefox. I only have standard windows 11 home security stuff installed so nothing special or fancy firewalls. Tried turning on default fire wall. Tried all the instructions on the more info page the error screen leads to.

This error occurs on most all websites or places I need to log into


Secure Connection Failed

An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Anyone know why this is happening and a solution?

Asked by marie.dyson 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Firefox taking over PDFs

Every time I update Firefox I find it has taken over opening pdf files. Yes I know how to fix it but it is a pain having to do that after every update. How do I fix thi… (funda kabanzi)

Every time I update Firefox I find it has taken over opening pdf files. Yes I know how to fix it but it is a pain having to do that after every update. How do I fix this other than stopping all Firefox updates?

Asked by tony.booth.nz 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

Google Maps 3D stopped working

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months. Windows 10 … (funda kabanzi)

I've used Google Maps 3d on this machine before. I don't use it all the time. Not sure at what point it stopped working, but sometime in the last 3-6 months.

Windows 10 Pro version 22H2 Firefox version 124.0 (64-bit) Hardware Acceleration is turned ON webgl.enable-renderer-query=TRUE webgl.enable-webgl2=TRUE webGL.disable=FALSE WebGL 2 Driver Renderer=Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0, D3D11-10.18.10.5059)

Google Maps shows the Global View as greyed out so I'm unable to use 3D. Did a test on https://get.webgl.org/. I see the spinning cube.

Any suggestions?

Asked by lisach 1 inyanga edlule

Last reply by zeroknight 1 inyanga edlule

Firefox crashing on startup after performing all recommended trouble shooting steps.

Hi, Today, Firefox appeared to freeze as I was trying to sign into my Hotmail account and then crashed. Subsequent attempts to restart Firefox result in crashes. Usually… (funda kabanzi)

Hi,

Today, Firefox appeared to freeze as I was trying to sign into my Hotmail account and then crashed. Subsequent attempts to restart Firefox result in crashes. Usually immediately, sometimes after about a minute.

I have tried "refreshing" Firefox, running in troubleshooting mode, and uninstalling/reinstalling. I also performed the memory test suggested and had no errors.

There are no crash reports in the "Crash Reports" folder.

I have Windows 10 Home, Version 22H2, Build 19045.3693 (not sure if this is helpful or not)

Asked by jeffvdp 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Ancestry.com will work under Chrome but not Firefox

Ancestry.com freezes up under Firefox. Cannot manipulate trees. Get message that says page is slowing Firefox down. Works under Chrome. … (funda kabanzi)

Ancestry.com freezes up under Firefox. Cannot manipulate trees. Get message that says page is slowing Firefox down. Works under Chrome.

Asked by tempesto 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

This network is blocked due to unaddressed abuse complaints about malicious behavior.

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page This network is blocked due to unaddressed abus… (funda kabanzi)

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network.

IP address: my ip adress Time: 2023-11-23T08:27:55Z URL: https://www.google.com/

and a CAPTHA, when I solve the CAPTHA I can use google like normal but when I restard my pc or open a new (private) window I have to do it again and its really anoying to do it every time, can someone help? thanks in advance

Asked by thdegroote18 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

can't upload attachments

I am no longer able to add attachments to gmail or upload images or attachments to websites. When I click on the attachment icon or upload button, my finder window does n… (funda kabanzi)

I am no longer able to add attachments to gmail or upload images or attachments to websites. When I click on the attachment icon or upload button, my finder window does not open. However, it works in other browsers. How can I fix this?

Asked by core.empowerment 2 izinyanga ezidlule

Last reply by zeroknight 1 isonto elidlule

Spotify Web Player -- 2 second delay after skipping audio, doesn't happen on Chrome

On spotify web player in firefox there is a delay after skipping 15 seconds forward or backward in audio. Only on bluetooth speakers. But doesn't happen on Chrome. Anyone… (funda kabanzi)

On spotify web player in firefox there is a delay after skipping 15 seconds forward or backward in audio. Only on bluetooth speakers. But doesn't happen on Chrome. Anyone got a fix or can help?

Asked by Austin 4 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

youtube page sometimes freeze after few seconds

Youtube page sometimes freeze and i cant interact with anything on it, it never return to work, i have to close and open the page, the video continue to play when it free… (funda kabanzi)

Youtube page sometimes freeze and i cant interact with anything on it, it never return to work, i have to close and open the page, the video continue to play when it freeze, the rest of the tabs and firefox works normally when that happens, i only have two extensions, betterttv and ublcok origin, i remember having the same problem with a fresh install, i dont remember ever seeing that happen when youtube put the video in a miniplayer and you can still browse the site, i only remember seeing on video pages, like youtube.com/watch?...

Asked by luna.g.ribeiro 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

firefox constantly freezing on different website

the question is "how can we help?" that's easy: fix your browser. I've been using firefox for decades but I just installed chrome, and I desperately DO NOT want to use… (funda kabanzi)

the question is "how can we help?" that's easy: fix your browser. I've been using firefox for decades but I just installed chrome, and I desperately DO NOT want to use chrome but firefox is unstable. It freezes and I have to open task manager to try to close it and there are dozens of firefox tasks running.

Before you ask: this is a new laptop, windows 11 is updated, all the drivers, etc are updated too. I do not use extensions.

Asked by k stephens 1 inyanga edlule

Last reply by zeroknight 1 inyanga edlule

My medical insurance site won't let me log in. I set ghostery to trust site, cleared recent history

bold text Firefox won't let me sign in to my health insurance account. I cleared cache, set ghostery to trust site, changed password. The agent had no problem getting on … (funda kabanzi)

bold text Firefox won't let me sign in to my health insurance account. I cleared cache, set ghostery to trust site, changed password. The agent had no problem getting on my account with Chrome. I finally accessed through Ipad, but I still cannot get on with Firefox. Says, "Unable to retrieve information" and tells me to contact the company.

Asked by gpetter 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

Super + key behavior

Hello there. I'm used to pressing Super(Win key) + Grave(`) to type "`" because the Grave key itself is a global shortcut for opening the terminal window. It works as exp… (funda kabanzi)

Hello there. I'm used to pressing Super(Win key) + Grave(`) to type "`" because the Grave key itself is a global shortcut for opening the terminal window. It works as expected in the other applications, but not in Firefox input fields. If the site is capturing the key presses, it will handle the super + key as usual. For example, GitHub will surround the selected word with ` symbols on grave key press. This problem is not limited to super + grave, but any other letter. For example, Super + q is expected to produce the letter "q", but in Firefox it produces nothing.

I'm trying to identify why the Super + key behavior in Firefox is different from other systems and if I should open a bug or not. Maybe this is the same bug as https://bugzilla.mozilla.org/show_bug.cgi?id=1626609. Thunderbird has the same problem.

Firefox: 123.0.1

Asked by tenor 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Firefox crash, Tab crash (always)

I tryed Firefox 115.8.0esr and 115.9.0esr 32Bit on Windows 7. (78.15.0 works) Firefox crashes(the whole program, i mean no tab) on "about:support" or some pages on suppo… (funda kabanzi)

I tryed Firefox 115.8.0esr and 115.9.0esr 32Bit on Windows 7. (78.15.0 works) Firefox crashes(the whole program, i mean no tab) on "about:support" or some pages on support.mozilla.org like https://support.mozilla.org/de/kb/firefox-leistungseinstellungen always reproduceable.

I disabled all Addons, i disabled this power optimizion setting, removed usercrome.css same. With Firefox savemode it dont crash. Spyware is blocked, means datareporting/telemetry/ping by disabling the options and empty the urls (like on FF 78 but it dont crash). Somewhere i read firefox can crash on a empty url, but i assume its fixed long time ago. A wrong, unreachable or empty url should not crash on well programming. Think about countrys that blocks urls, adblocker, pihole and so on. I dont remember about what url i read.

Does the savemode revert all about:config settings? What does support.mozilla ask the browser that causes the crash? It know it seems to identify the Browser, but usual its done by useragent and no "internal" communication.

Then FF always crash on ebay.de search if you scroll or change settings while the page is not ready. Spyware is too blocked by Hardware, ebay may wait for some ad? But thats already on FF78 but on 115 it seems more often, this was not with FF 52. But some sites including ebay stops to work with FF52/78 so no choice.

Asked by chkamiga 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

Problem downloading anything in Firefox (Linux Mint 21 - System Package/Flatpak)

Hello everyone. Well, I've been using Firefox for a few months, maybe a semester now, I don't remember. But the point is that since yesterday I have been facing a seriou… (funda kabanzi)

Hello everyone. Well, I've been using Firefox for a few months, maybe a semester now, I don't remember. But the point is that since yesterday I have been facing a serious problem of not being able to download any type of file (MP4, PDF, .JSON, ISO, etc.). I've already used the troubleshooting mode and I've also restarted my laptop, but it didn't help. I've also gone to the advanced settings (see 'about:config > browser.download') and reset/deleted the data for each command but the problem still persists.

What happens is the following: I click to download the file in question, however, nothing happens other than the page loading that commonly occurs when downloading something. Still, the file does not appear in the downloads tab and there is not even the option to choose where to save the file (e.g. Downloads folder, Documents folder). The download simply appears to have failed.

Exactly, it 'appears', because today I discovered that all my downloads were being directed without my permission/action to the 'downloads' folder (And that's not where I want them to go). The problem would be smaller if only this happened, as I would then just get the files downloaded there and then change to the desired folder, thus trying to move forward despite the problem. But the downloaded files themselves are not operational, they have the icon when a file is still downloading, in addition to not having a name, everything being just a cluster of codes.

In the end, there are files, large and small, that have no use and that I don't even have control over where to direct them. Which is still a huge problem because I still technically can't download anything from the browser. Please, I really need your help on how to resolve this problem.

Note: Also, when I close and open the browser, the first download I try appears in the downloads tab, but it fails instantly and cannot be resumed, making it an eternal failure.

Asked by Tragoudo 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

Issues With Video and Audio Playback

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will… (funda kabanzi)

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will be functioning fine, then there seems to be a "trigger"...For ex. I have noticed this is often me trying to play a Twitter video, which won't play normally, and suddenly NO video playback of any kind (and sometimes audio) will work...Youtube, Netflix, you name it.

The only thing that "fixes" the issue (until it pops up again the next time) is quitting Firefox and starting it back up again, usually clearing my cache first for good measure. I have tried disabling all extensions and it has no effect. I have tried playing the video in a private window/incognito—no effect. If I open up Chrome and try to play the same videos I have absolutely no issues.

My Firefox says it is currently up to date, though I am running an older version iOS (Mojave). I have googled and seen many other people having this issue but haven't seen anyone chime in with a fix that actually works. Any ideas?

Asked by Bee M 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule