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I can't sync passwords

I am signed into Firefox on desktop and mobile using the same email. I've enabled sync and have synced. Yet my passwords from the mobile browser still don't show on deskt… (funda kabanzi)

I am signed into Firefox on desktop and mobile using the same email. I've enabled sync and have synced. Yet my passwords from the mobile browser still don't show on desktop. And the instructions to scan a QR code don't work because they state to click the "sync and save data" option on Android, which doesn't exist for me. How do I sync?

Asked by sodapuddle 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

My Firefox browser ist old, but I can't instal new one ex.120 or 115, because I'm not able to work with Terminal. What to do?

My Firefox browser is old, but I can't install new one ex.120 or 115, because I'm not able to work with Terminal. What to do? I do download, but after "unpack" (sorry my … (funda kabanzi)

My Firefox browser is old, but I can't install new one ex.120 or 115, because I'm not able to work with Terminal. What to do? I do download, but after "unpack" (sorry my English) there is the end of it. I do not know how to install.

Asked by Małgorzata Buk 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

"Unverified session" when syncing browser data

Hello, I am trying to sync my browser data between two computers. On the computer I want the data from I click on "Sign in to Sync". This brings me through a couple menus… (funda kabanzi)

Hello, I am trying to sync my browser data between two computers. On the computer I want the data from I click on "Sign in to Sync". This brings me through a couple menus asking me to sign in with google, and finally sends me to a space to set my password. I already have an account associated with my email and already have a password. I type in my same password again and a red bar with "Unverified Session" appears at the top. I am using the latest version of firefox on windows 11. I do not want to delete my account or make a new one. I have tried as many ways as I can think of to link my existing mozilla account to my browser but it simply will not let me. Another support ticket solved this by creating a new account but I find this solution unsatisfactory.

Link to the unhelpful ticket: https://support.mozilla.org/en-US/questions/1435232

Asked by Thomas Kennerly 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Firefox wont sync across laptop and desktop

Hello I hope you can help. Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work. I have reset primary password, logged into both dev… (funda kabanzi)

Hello

I hope you can help.

Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work.

I have reset primary password, logged into both devices, selected sync on both devices. But it does not sync to desktop. Both machines come up in the Connected Services setion of my mozilla account.

When i try to manually enter logins & password on desktop list - it keeps asking me to enter my primary password (despite already being logged into firefox).

This is very frustrating so any help is greatly appreciated.

Asked by chughes2 4 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in most tab groups!?

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in … (funda kabanzi)

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in most tab groups!?

Asked by Shahrooz Bhopti 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

restore mozzilla after operating system change

Hi I had to change my operating system. before doing that I made sure I have sync my browser. Now after installation browser and login to my account the sync is not doin… (funda kabanzi)

Hi

I had to change my operating system. before doing that I made sure I have sync my browser. Now after installation browser and login to my account the sync is not doing what I was hoping for. The sync is just uploading the new configuration to the cloud but it is not downloading all the history and add-ons from a version before OS change. I see it is stored but I don't see any option to load those to the current browser. Please, advise what can I do?

Asked by amachu00’s Firefox on GWHXTECHA32612S 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

All older passwords are gone

I used the password manager feature years and go to it probably 5+ times a week. I went to look for a password today and there are only 5 accounts in there. Trying not to… (funda kabanzi)

I used the password manager feature years and go to it probably 5+ times a week. I went to look for a password today and there are only 5 accounts in there. Trying not to panic I went to my computer to see if it was just my iOS device that wasn't showing them all for some reason, but only the same five accounts are in there too. When I first setup my ipad, all the accounts in the password vault sync'd but they all showed empty so I never bothered looking them up on there. I'm wondering if somehow the ipad's failed sync caused all the other passwords to be corrupted and removed from my account somehow. The 5 accounts I do have are all new accounts I've made over the past month, and I've used it a ton since the old ones. Any ideas for how I could get them back?

Asked by Jeremy 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

How to sync a new firefox profile in receive-only mode?

I use a public computer that resets itself every night. I want to login to my firefox account so I can receive all my settings, extensions, etc., when I login to sync. H… (funda kabanzi)

I use a public computer that resets itself every night. I want to login to my firefox account so I can receive all my settings, extensions, etc., when I login to sync.

However, when I login to sync, my default search provider remains as Google (the computer's default) and does not change to DuckDuckGo (the settings I previously had synced).

How do I set up sync so that when I login, it pulls all settings, etc., from the cloud, instead of keeping some that were configured locally?

Asked by firefox.pager865 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Sync not working due to a downed server

For now one week, I cannot sync my browser using Firefox sync. When checking the logs, I always see : Sync.Resource WARN GET request to https://sync-788-us-west-2.s… (funda kabanzi)

For now one week, I cannot sync my browser using Firefox sync. When checking the logs, I always see :

Sync.Resource WARN GET request to https://sync-788-us-west-2.sync.services.mozilla.com/1.5/208380794/info/collections failed: [Exception... "The connection was refused" nsresult: "0x804b000d (NS_ERROR_CONNECTION_REFUSED)" location: "<unknown>" data: no] No traceback available

I have tested on multiples wifi network and mobile data and still the same error. After checking, it seem that this server is down, and I don't know were to report this.

Is this the right place to report this or is it a thing I can do to fix that ?

Thanks

Asked by cfouche3005 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

Firefox data gone

Hi, I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and ef… (funda kabanzi)

Hi,

I had a new windows installation done without backing up the firefox profile while foolishly resetting the firefox password too without using the recovery key and effectively losing my current data.

Is there anything that could be done to restore the data to my account or is that the end?

Asked by Slaweko 1 inyanga edlule

Last reply by Paul 1 inyanga edlule

Updating Firefox to avoid losing sync

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 … (funda kabanzi)

I received an email suggesting that I update my Firefox or I would lose syncing function. I have two computers. A fairly new iMac Ventura 13.6.8 running Firefox 123.0 64 bit which it says is up to date. But I also have an older iMac OSX 10.11.6 El Capiten running Firefox 78.15.0 ESR. I can't update the OS or Firefox on the old computer. So if I do nothing - will I still be able to sync on the newer Mac. I'm not too worried about the old one - I don't use it much for browsing - more for documents. Thank you. David Rimell

Asked by rimell 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

Firefox account login page broken on Firefox (but not on Edge)

The page freezes when I try to log in to my Firefox Sync account on Firefox browser: https://i.imgur.com/c7vbWUc.png I can log in to accounts.firefox.com on Edge no prob… (funda kabanzi)

The page freezes when I try to log in to my Firefox Sync account on Firefox browser: https://i.imgur.com/c7vbWUc.png

I can log in to accounts.firefox.com on Edge no problem, which is how I am posting this.

I've tried reinstalling firefox, refreshing firefox, running firefox in safe/troubleshooting mode, but no luck.

Asked by Tylere Couture 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

Porting Firefox

Tomorrow I will help a friend update their unsupported Linux OS to the most current version of the OS. The present version of Firefox is 88. Firefox could not update I a… (funda kabanzi)

Tomorrow I will help a friend update their unsupported Linux OS to the most current version of the OS. The present version of Firefox is 88. Firefox could not update I assume because of the age of the OS.

My concern is porting everything correctly from the old to the new version of Firefox. If I setup sync, will it restore his passwords and add-ons in addition to his bookmarks?

If not is there a good way to do it?

Asked by Guy 2 izinyanga ezidlule

Last reply by James 2 izinyanga ezidlule

No data my firefox account

I changed my PC. Then i installed Firefox my new PC and login Firefox account. But my old PC's Firefox account all data will de deleted history passwords etc. It was look… (funda kabanzi)

I changed my PC. Then i installed Firefox my new PC and login Firefox account. But my old PC's Firefox account all data will de deleted history passwords etc. It was looks like a new account. How can i restore my old data. My old PC was already formatted.

Asked by jargaltulga.ts 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

Identifiants et mots de pass perdus

Bonjour Depuis 2 semaines, mon compte firefox a perdu la majorité de mes identifiants et mots de passe qui étaient sauvegardés. mais pas tous... je ne comprends pas pourq… (funda kabanzi)

Bonjour Depuis 2 semaines, mon compte firefox a perdu la majorité de mes identifiants et mots de passe qui étaient sauvegardés. mais pas tous... je ne comprends pas pourquoi. Avez vous une explication? C'est très ennuyeux ! :( Merci pour votre aide.

Asked by Vincent Frances 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

Passwords and bookmarks lost, after reinstall of PC and logon to mozila sync account.

I have multiple times format pc and then instal firefox and log on in sync and i get back all of my bookmarks and paswords. But today that was not the case. What i did… (funda kabanzi)

I have multiple times format pc and then instal firefox and log on in sync and i get back all of my bookmarks and paswords. But today that was not the case.

What i did difrently? I loged in with google account instead of email and password on sync page. (from the begining i newer joined my google email with google account in mozila sync service, i always loged in with email and password.) And somehow mozila created new account which is empty ??? If i log out of firefox sync and log in with email and password then i get again redirected to this new firefox sync account which is joined with a google account. How can i get back my bookmarks and passwords? I waited for one hour and password section in browser is still empty and no bookmarks in browser. :(

Asked by Mozila User 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule