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Firefox account login page broken on Firefox (but not on Edge)

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Tylere Couture
Tylere Couture

The page freezes when I try to log in to my Firefox Sync account on Firefox browser: https://i.imgur.com/c7vbWUc.png

I can log in to accounts.firefox.com on Edge no problem, which is how I am posting this.

I've tried reinstalling firefox, refreshing firefox, running firefox in safe/troubleshooting mode, but no luck.

The page freezes when I try to log in to my Firefox Sync account on Firefox browser: https://i.imgur.com/c7vbWUc.png I can log in to accounts.firefox.com on Edge no problem, which is how I am posting this. I've tried reinstalling firefox, refreshing firefox, running firefox in safe/troubleshooting mode, but no luck.

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cor-el
cor-el
  • Moderator

Note that a refresh can carry over issues as some data is recovered/transferred.

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be careful not to copy corrupted files to avoid carrying over problems.

Boot the computer in Windows Safe Mode with network support to see if that has effect.